Customer Ratings & Reviews

Great laptop, love the touch screen. Makes work a lot more enjoyable. Very fast.

Very fast processing, easy to use. Works well with MS office and games.

I picked up the Microsoft Book 3 during the best buy surface sale, and I absolutely enjoying this machine. The eject button is when you turn it into tablet mode is very convenient, the model that I got was mid tier range Intel core i7 with 16GB, It's fast, and windows software with Office 365 is top tier. Thank you best buy for having the Surface sale.

Needed a new laptop for Business use as my current one the screen moves when it gets too hot. We got the SB3 to help with homeschooling and for Business use. We love it! We use it in the office with a 27 inch screen connected to it as well. But also its ease of mobility and rigid design helps us out so much! It's not a flimsy as other laptops. We thoroughly enjoy our SB3!

This is a great computer. I would recommend this to anyone in the market for a laptop but could use a tablet too. This is my second surface. My surface pro is being handed down to my daughter and still works great. The battery life is awesome because of both battery in the base and behind the screen.

Light weight and easy to set up. I had an Microsoft Surface Book 13" prior to this, and getting this up and running took only a few minutes. All my files transferred over and the process was seamless and quick. I love how easily the computer travels and how light it is. Plenty of processing power for everyday work use.

I use this almost everyday for school and gaming and work. I love the versatility but sometimes it can be slow. I wish it was more modifiable as I would like to upgrade some things like ram and storage. Otherwise it’s great for taking notes and come with a 4k display.

Ive been wanting this computer for so long that when i finally got it, i wasn't all that impressed. Microsoft still has that same interface and honestly for the power that this baby apparently has, it definitely lags with more tabs and applications you open. Applications like itunes and Adobe fresco would freeze on me at times. The volume in this computer is pretty decent to be honest. I found it annoying through out having this laptop that, yes i wanted a bigger screen (which is why i got the 15’) but the keyboard part had too much awkward space. Microsoft literally couldve just given up more keyboard space or a bigger track pad. Anyways. Thats my review. Its a good computer but for the price i paid for the overall product cosmetically and technologically; it wasnt worth it for me,

Was looking for a mix of tablet and laptop technology and have discovered it with the Surface Book 3. Great combination of use. Love the keyboard when using as laptop and the touch screen is excellent when using as tablet. Highly recommend. It may seem expensive, however, you get what you pay for.

Surface book 3 has look and feel that is very high quality. System performance is very good and windows hello login is almost instantaneous. Still uses the same proprietary power connector, would be nice to of seen usb type c instead. It is also lacking thunderbolt 3 which is a big disappointment.

Love the new Book 3. I initially purchased a Surface in 2017 with a 13.5 inch screen. Laptop still works great but wanted to upgrade to a bigger screen. Passed the original Surface down to my granddaughter and she was beyond thrilled. The new Book 3 is more than I ever hope for.

This laptop is amazing in every way! For starters, it runs faster and with more power than my previous laptop being able to run full games at perfect fps! Also, the 2-in-1 feature is perfect for on the go when I want to still get my work done, but don't need the keyboard.

The Microsoft Surface Book is just what I needed to upgrade from my old computer. Touch Screen, 4K graphics, detaches to become a tablet. Great for pictures, music, games, reading and productivity. I always look for the best value for the money and this is it!

Great laptop, rarely usable as a tablet. Pros: 1. Windows 10 works really well on Microsoft’s own devices and this is no exception. 2. Setup and updates are easy and fast. 3. Quite durable and doesn’t show signs of aging with reasonable care. 4. Screen is great for daily use and occasional content creation work. Cons: 1. Unwieldy as a tablet! Almost unusable at 15”+ size, at least for average sized people. 2. No Thunderbolt 3 ports 3. Mediocre cameras. 4. Keyboard lacks adequate tactile feedback. 5. A lot of bezel space that should have been reduced for a larger screen. Screen could be larger by almost 1”. 6. 256 GB SSD in 2020 for a computer priced above $2,200+ is not palatable. 7. No 11th gen Intel CPUs yet.

This laptop is a workhorse - mainly used for photo editing and home computer. I needed some minimum requirements to allow for photo editing and this machine fits the bill. It's a little heavy but I'm usually not carrying it around too many places.

I gave it a second try the first one had issuses. Geek squad said nm it was not a known issuse. And that the first was defective. Sadly the second one did the exact same thing. Desktop glitching. I thought I solved the pen issue while what I did helped it did not stop the issue. Restarting the system when drawing in ps for work or for fun is not something any artist should have to keep doing. The system runs blazing hot just from an 1.5-2 hrs time. I wanted to rewrite my last review on the other but wasnt able to. If you are an artist I would not recommend this. After doing more digging on this it seems the issue is know across multiple surfaces not just the book. So take note when looking to buy something for drawing.

Few electronics in my house have been as anxiously awaited as the new Microsoft Surface Book 3. It is a beautiful piece of technology, packed with features and capabilities. I have spent over a week with the 15” version, using it at work, home, and school. The version I am reviewing has the Intel i7-1065G7 chip with a base frequency of 1.3 GHz and a turbo capability of up to 3.9 GHz. The included i7 is a 10th generation processer, from the end of 2019. While it is not the top Ice Lake processor that Intel puts out, it is still well-specced. My version also came with 16 GB of RAM. Graphics are handled by a GeForce GTX 1660 Ti card with 6 GB of GDDR6 and Max-Q Design. All the Max-Q version means is that the graphics card runs cooler, consumes less power, and as a result runs slower than its desktop variant. That is to be expected, however, as the Surface Book 3 is a laptop/tablet/portable device, and as such, does not have space or power to mount a large graphics card. The display is gorgeous. Microsoft calls it the PixelSense display, and it is beautiful, with a 3,240 x 2,160-pixel resolution. The display is not your typical 16:9 display but is instead a 3:2 ratio. I like the change over my previous laptops, all of which were 16:9 displays. It seems like I can see more top to bottom on web pages and documents without having to scroll. Brightness was more than enough for me. I did not have to turn the display all the way up as I have on my other laptops, some of which still seemed too dim after that. The Surface Book 3 had no issues going bright. The screen can be detached from the keyboard and used on its own. Pressing the dock key on the upper right part of the keyboard or using your mouse pointer to select the detach icon in the status bar of Windows unlocks the screen and allows it to be removed. Charging is handled by Microsoft’s magnetic clip charger, the same as on their other Surface products. It clicks right into place and stays there but comes free easily enough if you forget to disconnect it before walking away with the Surface Book 3. I am in the second year of my Ph.D. studies, and as you might imagine, the amount of typing a student has to do is pretty incredible. I have gone through a couple of laptops over the last two years, trying to find a typing keyboard that doesn’t make my wrists, hands, and fingers ache after a couple of hours of use. I’ve tried products from several of the main name brands, and while the keyboards were ok, I never felt like anyone of them provided the solution that I needed. At least until the Surface Book 3. The keyboard on this unit is fantastic. The keys are reassuringly springy, but not too much so. The layout feels natural to my large hands, and I can type for hours without getting exhausted. One of my favorite aspects of typing on the Surface Book 3 is how cool the keyboard remains. Other laptops I have had run from warm to extremely warm under the keyboard. There is nothing worse than having to type with sweaty hands! This not a problem on the Surface Book 3. There is no heat emanating from the keyboard, and it was refreshingly cool to place the hands back on after taking a break from typing. The trackpad is one of the best I have ever used, right on par with my wife’s Mac Book Pro 15”. Finger movements on it are slick and smooth, and it is very accurate. The touch screen works perfectly fine, whether in tablet or laptop mode. Battery life was better by far than a standard laptop, while not as good as a couple of tablets I have. Running a variety of programs, with Wi-Fi on and display just under full brightness, I got about eight hours of battery life. That is with the tablet docked on the keyboard and the backlit keyboard on. I’m sure if I had switched to airplane mode and turned the brightness down to 50%, I could have doubled the battery life. Still, 8 hours of life with the way I was running the Surface Book 3 was fantastic, in my opinion. It nearly doubled the battery life of one of my newer HP Envy laptops and came in just under the battery life I get from an expensive tablet I have. While I would never be likely to use the Surface Book 3 as a gaming laptop, I thought I’d give the Nvidia card a workout. My son played games like Shadow of the Tomb Raider, Borderlands, and Fortnight on it. We usually got around 40 FPS from all three games during the heaviest action scenes. Not as good as a dedicated gaming laptop, of course, but not bad either. Processor performance was, for the most part, exceptional. 99% of my time with the Surface Book 3 demonstrated a computer that was snappy, agile, and quick, but there were a few times I got it to slow and bog down. My job requires me to run statistical analysis programs to determine future water use for the city I live in. I run the program in Windows, load in a multitude of variables, upload a huge database, and then run models. Heavy stat analysis and modeling can bog a CPU down, particularly if the cores of the processor get warm, and the system dials back the power and speed of processing to compensate. I wonder if that is what happened to the Surface Book 3 while I was using it. Compared to the other computers I use to run statistical analysis, the Surface Book 3 struggled a little with the statistical modeling program. I wonder if the 32 GB version of the Surface Book 3 would have fared better, as the lagginess could very well have something to do with the lower RAM in my model. For a hobby, I re-master and record audio, converting it into DSD files for archiving. I have a high-powered gaming laptop that I use specifically for this work, as it takes a lot of processing power to do the conversions in a relatively quick amount of time. It is a big, bulky unit, however, and I’d love to switch it out for something as portable as the Surface Book 3. The good news is converting a 5.1 raw WAV file into a multichannel DSD file took around the same amount of time with the Surface Book 3 as it did with the high-powered gaming laptop. This was a real surprise to me; I thought the gaming laptop would blow the Surface Book 3 away. Overall, my experience with the Surface Book 3 has been excellent. It is a dream to type on, has an amazingly vibrant and crisp display, has great battery life, good connectivity options, and is an every-day use product. It runs cool, so it can sit on your lap for hours as you type, or you can detach the screen and use it as a tablet. I didn’t find graphics performance lacking, and the processor, for the most part, performed exceptionally well. The Surface Book 3 is now my go-to laptop, and I actually look forward to being able to use it each day. I can’t think of a better endorsement than that. Note: I am a member of the Best Buy Tech Insider Network. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.

So far I've been very happy with my Surface Book 3. I decided to choose the Surface Book over other 2-in-1 devices due to the convenience of completely detaching the screen from the keyboard. Note: that your battery life is much shorter in tablet mode since there is a battery in the tablet and a secondary battery in the keyboard that adds additional power when docked. I primarily purchased this device to run math-heavy science lectures via Zoom - writing on the screen with the Surface Pen is fast and responsive and there's no need to worry about resting your hand on the screen. Compared to other systems, the hardware is a little lacking for the price-point, but the system still runs smoothly. If you want the additional freedom of a fully detached tablet and great on-screen writing with a pen, choose the Surface Book 3 over other 2-in-1's.

Got this surface for our college-bound student. He's really enjoying the detachable screen and the ability to write on the touch screen with the Microsoft pen. It is a very expensive investment in our college student. Hopefully it will pay off.

Perfect for someone looking for a large computer with the portability and convenience of a tablet. I love having the option to attach the screen backwards, because I usually use a wireless keyboard and mouse and don’t need the keyboard.