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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 3's performance, touchscreen responsiveness, and ease of use. Many appreciate its excellent battery life and impressive graphics capabilities, although some find the storage capacity limited and the price high. The lightweight design is also frequently praised. While some users experienced heat issues, the overall feedback points to a powerful and versatile device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 339 reviews
  • Rated 5 out of 5 stars

    A versatile device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first Surface device. This device suits all your needs, while it's not the best in everything it is the best at meeting your requirements. It is very convenient, allowing you to pull the display off on the fly for any tasks that don't use the gpu, such as zoom calls, YouTube videos, and drawing applications/Photoshop. It can play games at 1080p with a good frame rate but it's not the point of the device. All in all for my specific tasks and needs which is a moderate work flow along with occasional gaming on a AAA title this laptop suits my needs easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    tablet and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a lightweight. The screen resolution on the laptop is amazing (3240 x 2160), and the touch screen is very responsive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bob – We're delighted that you love the touchscreen and lightweight design of your new Surface Book 3. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer with all the features we needed!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for college and it met all my engineering requirements and then some. I’m loving it! Very sleek and the battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is by far the best laptop I’ve ever used. I got it on sale and it’s been worth every penny so far. I especially love the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book 3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING laptop, well designed, convenient, powerful. Only drawback is the cost, but still well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer for office use!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for everyday office use! Used with docking station and have not had any issues with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super fast and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the new Surface Book and am very happy so far. Much faster than my 1 year old HP and was super easy to set up and get started.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello David,

      Congratulations on upgrading to Surface Book 3! We're delighted that you're happy with its speedy operation and easy setup. Thank you for sharing your experience; we hope you continue to enjoy using Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a replace laptop a few weeks ago due to a juice spill.but it works just the same as the one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. It is so easily connected to the cloud and extremely easy to use. It's super personalizable, too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop all around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and very powerful. Great for rendering big projects and awesome when it comes to portability.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Book 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own Surface Pros for yehis is by far the best one yet. My entire business runs off of this amazing computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface book 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice machine. Power to video edit, game pretty well, and write on the screen. Plus the battery life is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We're thrilled to hear you've been impressed with the battery life of your Surface Book 3 and that playing games has been fun and easy.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy and we’ll build laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, much easier than any apple produce. Had a 13.5” unit but wanted the new 15” version and it is a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer. Really like the tablet feature and the graphics are great. Good for chemical engineering student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Windows, love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughters college to due work. Its just excellent, and versatile. Love windows and no problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Dennis,

      We're glad that your daughter loves her new Surface Book 3 for doing college work. It's great to hear that its versatile design fits her needs and we hope she continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! It was worth every penny. It’s super easy to use and the specs are great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful computer! So happy with my choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great! I am very happy with the performance. It is nice to have the option of using it as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very fast and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for college, and so far it performs very well. The boot up is fast, and the picture is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little top heavy because the screen is so big. But I love the keyboard and it being able to detach. Also love the touch screen, I have a MacBook too but I feel like Apple don’t want you to have nice things people want like touch screens..Smh. Don’t buy a MacBook unless you need it for work or you got the money. I’d recommend checking out the 13in surfacebook. Looks less heavy but the computer looks great very sleek.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love the sleek design, touchscreen, and 2-in-1 functionality of your Surface Book 3. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Best choice that I made. It is very fast and no waiting for it to boot up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed of your new Surface Book 3. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

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