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Customer Ratings & Reviews

Your price for this item is $2,999.99

Customer reviews

Rating 4.5 out of 5 stars with 28 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Book 3 15" laptop, praising its comfortable and ergonomic keyboard and highly responsive touchpad. Many reviewers simply stated their love for this computer, calling it one of the coolest laptops available. The positive feedback consistently highlights the superior design and user experience. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 5 out of 5 stars

    Great laptop/ tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So portable and light! Case recommended, but just to keep it looking so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously I am really very happy from this great caring company The Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love, received it very timely, just like they said!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and useful. Easy to set up. I love the Surface Book 3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    screen glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after updating from windows 10 to 11 co-release version the screen getting glitches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Below par Best buy customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this product a overall 1 star coz of the poor price match and customer service experience that I got from Best buy. I would recommend everyone to check for the price match at the time of sale and not after it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A++ Device Poor Ext Warranty Support for Business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered by Surface Book 3 15", with Core i7, 1Tb HD, GTX 1660Ti and 32Gb Ram. When I purchased it I was told that I have 40 days to purchase the extended warranty. The issue with my purchase was that it was a business machine so I needed to go thru a different channel than consumer to purchase the extended warranty. I have been thru the process 4 times, (no seriously 4 times from May thru July) getting up to the confirmation of the agreed upon warranty and price and have yet to get the link or the call back from the vendor to complete the process. That is THEE worst so far. As for the device it works extremely well especially since it's my go to for my web design and development work. I am still without an extended warranty and I do suspect that if anything goes wrong after the 1 year warranty. I will probably ditch this for a Dell XPS and abandon the Surface Line all together. Again, a very capable device that shines if you need the precision of the pen and the added features of being able to run multiple virtual machines and process SIT and UAT environments as well as debugging code and running VM database networks. Surely you can use mostly any machine out there, but I am able to also develop videos, tutorials on my website as well as run multiple VM's. However, as an entrepreneur, I do not presently have the security of knowing that my investment will be warranted after the 12 month period, which leaves a really sour taste in my mouth, hence the 3 stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Mistake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and had so many problems with it. Windows wouldn't update, windows would freeze, devices wouldn't work properly - windows ones! SR 1009910893 final said they would give me my money back. Returned it in the box with the chord, Got the machine back no box no chord no credit.

    No, I would not recommend this to a friend