Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the high-quality construction, ease of use, and comfortable key travel of the Surface Ergonomic Full-size Wireless Keyboard. Many appreciate the keyboard's excellent battery life and ergonomic design, including the soft wrist rest. However, some users experienced occasional connectivity problems. A few customers also noted that the keyboard is relatively expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 254 reviews
  • Rated 5 out of 5 stars

    Microsoft wireless ergonomic keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to finally treat myself to a keyboard that would not jam up or have issues with the way the keys move. This keyboard was well above what i was thinking of spending but if it did what i wanted, how could i say no. So i bought it. Used it for about a week and noticed how smooth the keys moved and how much movement was needed to move about on the keyboard. This was by far the best keyboard that i have ever owned. There was only one problem that i noticed. My fingers kept slipping off the keys! I know sounds funny but the did. After trying to write a couple of reports and finding that the reports were not readable i had to return this board. Even though it was an awesome keyboard the feel just wasn't what i needed. I would highly recommend this board for anyone who wants a natural feeling extremely smooth operating board.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indecisive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old ergo keyboard. Then I saw this and said "Finally, Bluetooth!" Then I saw their straight one with the finger print sensor. I was really interested in that and was trying to decide between the two. I decided on this one and I love it. Wish it had the fingerprint sensor since I use my laptop in docked mode which means the Windows hello feature doesn't work. I love that the number pad is integrated in this one compared to the old one... Try the ergo before you just buy as it you might love it or you might hate it. But it will be impossible to go back to a regular keyboard after.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ben,

      Thanks for sharing your input with us! We're delighted you have found the Surface Ergonomic Keyboard to be a comfortable fit for you. We appreciate you taking the time to share your experience with the community. This was great feedback, and we're passing it onto our team!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Just right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only keyboard I could find that has the traditional layout for the arrow keys, and the home/end/etc keys. I type a lot and I want to type quickly. I like the feel of the keys and the ergonomic design feels natural. After buying one for home use, I liked it enough to get another one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Keyboard quality

    Rated 5 out of 5 stars

    Nice keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Very responsive. Love the color. Ergonomic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ergonomic keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard it was easy to set up and extremely comfortable to type. The only thing is if you like the keyboard elevated it does not have the stands to do so. Boy that was an easy fix other than that I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this keyboard because it is ergonomically designed, more comfortable for my hands and fingers to type on, and promotes comfort in a natural position.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Keyboard

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my wrist not hurt anymore but wish it had a mouse to use. Works great. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    The best ergonomic keyboard I've ever had

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is likely the best ergonomic keyboard I have ever found. It looks like Microsoft might be ending production on it, as it's getting harder and harder to find.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great Keyboard for new Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keybaord if you have a newer computer or laptop, does NOT work with older Bluetooth versions

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We're glad the Surface Ergonomic Keyboard has been a great addition to your typing experience. We work hard to provide customers with a comfortable, as well as stylish design. Thanks for letting the community know about some of the compatibility requirements of the Surface Ergonomic Keyboard. We appreciate you providing your feedback!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth mechanics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this keyboard. Mechanics are smooth. Easy to type quickly Took a bit to get acclimated because it was just a bit off in shape from my old keyboard. Overall excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Easy set up. Worth the price. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    :(

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 1 month of purchase. :(!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great once I got use to using it. The one drawback from it is that my computer doesn’t see it until after the system boots to the login screen. It quiet, comfortable, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Full Sized Bluetooth KeyBoard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Full Sized Bluetooth KeyBoard excellent for your desktop, very comfortable, and easy to use, very easy to connect and stays connected without any hassle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Connectivity is Weak at Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is beautiful in color and shape. The keystroke is perfectly quiet which I love. There is one minor flaw and one major. The minor - gray color gets dirty quickly at the wristpad and we haven't found a suitable way to clean the fabric. Major - the Bluetooth connectivity is a bit shotty. It will be paired and be working and suddenly stop typing. We have replaced the batteries countless times only to have it fail again within a few days and we often need to unpair and then repair it again to get it working even when the batteries are at full charge and NOT being replaced. As of yesterday, we have been unable to get it to start working again. We have put in new batteries, reset the PC after unpairing the device and still nothing. We looked for updates and found nothing. The funny thing is, like most Bluetooth keyboards, you have to type a 4-8 digit number in order to pair the device. When pairing the PC accepts the numbers, links the keyboard and still... we can't type after pairing. We didn't research before we bought and now I wish we would have. Past our 30 day means no refund and so there goes $100+ we can't get back. I would not recommend this keyboard if you like your sanity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice feeling keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsofts surface products continue to impress me with their build quality and attention to consumers user experience. You get used to the funky layout pretty quickly. The wrist resting pad has a nice premium feel to it. One annoying thing that has happened is that the "T" key has started to squeak when pressed. Other times, the keyboard loses connection to the laptop. Small blips in otherwise good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice keyboard and well built

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this keyboard and the felt gives a luxurious feel to it. The keyboard does not have any of the "flip" or "lift" panels underneath the keyboard which I've becoming use to using. However, after a bit of use, it didn't matter. One thing that made it 4 stars instead of 5 is the lack of bluetooth 4.0 dongle. I'm using this keyboard with a computer and had to get an extra bluetooth dongle. For the price, i would have thought it was included.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great Item!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keyboard was a nice upgrade to my home office. Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Very comfortable keyboard.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using ergonomic keyboards for years, but this is my favorite so far. The felt is soft, but dense and the keystroke is very quite...much more quite than my previous MS ergonomic keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Bad Hand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hand was almost removed a few years ago in an accident, this is the first keyboard that I have tried that doesn't hurt my after just a few moments. Amazing.

    I would recommend this to a friend
Sponsored