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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,516 reviews
  • Pros mentioned:
    Keyboard, Weight

    Rated 5 out of 5 stars

    Perfect travel device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GO! It is light weight easy to travel with. I use it as a secondary device! I love being able to have a windows os and still have a tablet feel to it. Battery life is great. The touch screen is super responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Affordable, light, functional tablet-laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the small touch screen scare you off; it offers such high resolution that it's easy for users to design websites, produce work-related documents via Microsoft Office, or just simply surf the web. With an Intel processor, you'll also have a reasonably fast work experience. Plus, it's ridiculously light to carry. The downside of the small amount of memory on the device can be easily remedied by using a portable backup hard drive (which is a good thing to have in your tech arsenal since you should always be backing up your work). The biggest and most surprising drawback has been battery life. (Need to plug in and recharge more often than with most of the other available laptop offerings.) Definitely great value for the money spent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're pleased to hear you've been enjoying your new Surface Go! To help with the battery life of your device, we recommend checking out this link here: https://aka.ms/AA4r434. Thanks again for the review, and welcome to the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Does exactly what I need done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for business and it works perfectly for my needs. Lightweight, portable, fast, I couldn’t ask for a better machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than you will expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a surface pro that I use for more demanding work so the Go fits in as my ultra portable. Even though I got the least expensive version I have been surprised by how capable it is and I may put more hours on this little machine than the big one. Also the seamless integration with my work across windows makes moving from the larger machine to the smaller painless. It does what I need.. just a lot smaller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to have pleasantly surprised you with the powerful performance of such a small, but mighty device! The Surface Go is great for taking big productivity tasks with you wherever it is convenient to work. Thanks for the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Surface Go versatile performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance as both tablet and laptop. Fast, lightweight and really easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Best mobile Windows 10 experience for a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to have a smart device that she could begin transitioning her artworks to digital format thanks to the smart pen capability. She is able to play Minecraft with it proficiently as well, though I will look into adding a bluetooth controller for ease of use in the future for that. So far Win10 S is snappy, smooth, and easy for me to figure out, though since this is my child's first windows experience she requires a bit of coaching. S mode really bridges her android tablet knowledge to the windows experience.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    great computer for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always thought about buying a surface product. However, I thought why would I need another smaller computer when I already have a laptop that is functional for my needs. Then many moons later along comes this new surface product. For the past year whenever I would come by best buy to buy something, I always ended up in the computer section and my eyes kept leaning toward this product. I initially bought a tablet thinking it would be all I would need if I decided to just lounge around my sofa to watch netflix and what nots. Then I just decided to take a chance on this product. I am planning to take some classes starting next month and needed something that was portable enough to take with me. I have to say this product is great. I am writing this review on my surface as we speak. I have read reviews where in which battery life is short and the speed is slow, but I dont see that it is that slow at all as many have said. The reason being is that as you use any product over time all things will slow down. Yes it is not lightning fast but it does the job for me. Many seem to compare this to the apple tablets, which maybe faster and better graphics and what not but people have to understand this is not a tablet it is a small compact computer. It has a USB C port and has a micro SD slot so you can add more memory to the device. Also it comes with office product so that when you have a presentation to make, you can take this little device with you to do your presentations. Speakers on this product are good but not fantastic as is on my laptop (ASUS) and or samsung tablet I bought a while back. It is not as crisp and sharp but gets the job done nonetheless.. Finally, anyone that has a desire for a tablet to down load movies and what not this may not suit your needs. However, if you are in the need for a small second computer to take with you to school for taking notes or to work this is the best product that you will ever use. I am not advertising for microsoft, this product just speaks for itself. The key board is small and some getting use to but love it love it love it. I am glad that I took a chance on this product. I use this more now than my laptop. Battery life is short, but long enough for me to get my work done. Oh another great feature, it has a kick stand so I dont have to hold it in my hand the hold time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, thanks for leaving a fantastic review for Surface Go! We're absolutely thrilled you've been enjoying your new device, and we're confident that other members of the community will find your thorough feedback useful in their decision making when deciding on the right device for their needs! To help with your battery life, we have a great resource on maximizing your battery's potential here: https://aka.ms/AA4r434.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    A very capable mini PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised at the responsiveness of the Surface Go. I expected it to be a little underpowered, but I am happy with the performance. It won't replace a laptop but as an adjunct to a desktop for web based content it is awesome. I am definitely happy with my purchase. If you are looking for something other than an android tablet and don't want to spend a fortune on a Pixel Slate, take a good look at the Microsoft Surface Go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're excited to hear you're enjoying your new Surface Go! This powerful device keeps up with your day-to-day tasks, enabling you to do more. Thanks for sharing your experience with the community!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Remarkable travel companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so happy with this purchase. Small, light, powerful and all I need when I travel and then some. Pen and Surface mouse are excellent additions.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a new tablet and was interduce to a surface. Its is just as compact and it works like a PC, but can be used like a tablet and is powerful than a tablet. You can use office on it with ease. I don't play many games, but was told it works great with that also. I got the keyboard with it and it works great with it. I'm very happy with my choice as I've had both. The battery life s good also and doesn't take long to charge.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to let us know how the Surface Go has been a great fit for you so far! We're delighted to hear that you're loving the powerful two-in-one capabilities as well as impressive battery life, perfect for handling all your day-to-day tasks. We hope you continue to enjoy all Surface Go has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard, Portability, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Very light and portable. Removable keyboard is a must. Only downside is everything is sold separate.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 4 out of 5 stars

    Very compact. Add ons a bit too pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, very light weight with great portability and screen size. The touch response is great. In the end though, after purchasing a stylis that didn't come included and a protective case/keyboard, you will be spending close to $600 which is just slightly lower than a medium to high end touch screen laptop. If your main desire is portability/compactness, this is a great product. (Especially if you do not require the stylis or keyboard) but if your desire is just purchasing a 2-1 computer /tablet then you should probably look at a different product.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sam,

      We appreciate you taking the time to share your thoughts on the Surface Go with the community. We're so glad you're loving the ultra-portable design of this small but mighty machine! We hope you're loving the full set-up including the Surface Go Type Cover as well as Surface Pen. These are great tools for navigating your on-the-go device! We hope you continue to enjoy your Surface experience.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard, Size

    Rated 5 out of 5 stars

    Great mobile computer/tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen with stylus is a great combo! The size is perfect for all modes of travel. Battery life is another plus!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Comes with windows 10S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I hate windows 10S and after reading online that I had to buy a new copy of windows 10 home or pro... I did more investigating and found that you can fairly easily switch from S to home free... it wasn't too bad but I had to dig. Size seem awesome and I have a Surface 10" and love it, so if you need a MS Windows machine this seems to have decent speed and you can't beat the design or footprint it has. Will be used for data entry on the online poker show PokerOnAir Rubber City Cash Games if anyone wants to check it out in action live!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your feedback with the community. We're glad to hear you were able to successfully make the switch to Windows 10 Home Edition easily. We're excited you're loving the sleek 10 inch design, which makes this device so easy to take productivity with you on-the-go. We appreciate you sharing your experience with the community!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as an open-box special and couldn't be happier! Didn't want to take my laptop travelling, and this is the perfect size to tuck in a carry-on bag and keep connected. Windows 10 allowed me to keep up with work, and the expandable storage (via SD card) meant I could save all my holiday photographs to the tablet without concern. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to work remotely when I traveled. I only use it for Outlook, Slack, Word, Excel, Smartsheets and our web-based CRM system. I am actually shocked at how great this little machine is! It's fast, efficient, small enough to have on the plane tray table and not to mention, very sleek. I did splurge and get the fancier keyboard and I would HIGHLY recommend doing that. I bought the pen and don't use it at all. But again, I use this only for work and nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this little surface. It is fast and the screen is responsive and bright. The battery lasts a long time as well. What I don’t like is that the Microsoft App Store is horrible with very few apps. It’s okay since it also works as a laptop but would like to use it as a tablet with good apps. Also, accessories are pricy and average. Would get 5 stars if the App Store was worth anything.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great for on the gp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving my surface go! I also down an Asus laptop but this is great to take to work, school, and anywhere on the go. My laptop isn't that big but this is much easier to carry. I also love watching movies and shows on it. Definitely recommend this to anyone looking for something small and portable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brianna,

      Thanks for recommending us to the community! We're thrilled you're loving the ultra compact design of the Surface Go. This device is perfect for helping you conquer your work day, as well as watch your favorite binge-worthy shows. We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    Love this tablet for travel and on the go.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a retired woman but still work part time. I added an SD card and have more memory than I will ever use. This tablet is so very convenient and the touchscreen is very responsive to both touch an the pen. I tried other tablets and they were not as responsive. It fits easily into my purse and meets both work and personal needs. I recommend buying the keyboard cover--I find it handy for typing business documents.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Perfect Travel Windows PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Surface GO 10 to be a light weigth and small size travel computer with all of the Windows PCf capabilities that I have become comfortable with. I've had the Surface GO for about 3 weeks now, and I am completely satisfied that it will accomplish my intended purpose. It is well built and I added the keyboard and travel mouse. Perfect so far

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ron,

      Thanks for the great shout-out! We're glad the Surface Go has been helping you accomplish your day-to-day tasks with ease. We appreciate you calling out your favorite features like its ultra portable design, and quality Windows operating system. Welcome to the Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft