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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,516 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I love these Surface Go Tablets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't super powerful workstations, but for office applications and basic browsing while traveling they are outstanding. Love the battery life and the ultra light weight. The quality of all the Surface tablets is exceptional as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop - Surface - Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical before I bought it, but I am glad I did. Got this as a companion to my tablet to perform those functions that just can't yet be done. First off it is fast, reliable, and amazing. I disabled the Windows 10 Store Only mode and went into full Windows 10 mode in less than 5 minutes and YES! Great. This is a Surface - Period. It is not "sort of" a Surface, it is not "kind of" a Surface. If you are looking for a Surface and are thinking of budget -- This is the one. Also runs Office smoothly, internet, everything! -- I am amazed at how powerful this is for the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing such a detailed review of your experience with Surface Go. We're thrilled you're loving the amazingly versatile design, allowing you to utilize this device as both a tablet, and a laptop. We appreciate you taking the time to share your excitement for this small but mighty device!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard, Portability

    Rated 4 out of 5 stars

    GREAT LITTLE LAPTOP/TABLET/PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the final cost having to buy a keyboard and pen but the product is outstanding. would recommend upgrading immediately to windows 10 pro instead of the restricted 10s version. i also own a surface pro and find this one lighter more portable overall great little device

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my wife for her birthday because she just started her business. This is compact enough like a small notebook but has the ability to do a lot of things on such a small foot print. It does everything she needs and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    A Heavy Lighweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface go is a heavy lightweight that can compete with other laptops, and win. It’s compactness, speed and lightness can make you think that that’s all that it’s about but no. It’s a great resource with great capacity and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for on the go work and business meetings. I have a Mac air but even that gets to be too big at times. The surface go is perfect size for purse and backpacks. Light weight and technology is great. Love it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear you're loving our most portable Surface yet! The Surface Go is perfect for taking your productivity with you anywhere. Between its lightweight design, and powerful performance, this is the perfect all-in-one machine. Thanks for sharing!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Go is a compact nice size and lightweight. It is easy to transport. The resolution is good. So far I have not had any difficulties with it and find it easy to use. It was a little more than I wanted to spend but thus far seems worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Awesome! Great for entry laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to take with me on my business trips and for personal use. Great 2 in 1 laptop I must say, as it is light, small, and can handle most of my use of different applications. Nothing fancy about it, but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Size

    Rated 5 out of 5 stars

    Perfect for Work and Personal Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use around the house for work. It's so much easier than pulling out my laptop. Perfect size and prefer it over the ipad. The keyboard and pen, make it even better. Love that it has the windows apps, like word and excel.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Best of the Best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little surface is packed with functionality. Love that it fits in my purse, is light and works seamlessly. Easy to attach (and detach) keyboard is sturdy but the touch pad is a bit erratic. Pen works well. Overall great purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We love hearing Surface Go has been a perfect companion to bring on the go! To help with the touch pad difficulties you've been experiencing, we highly recommend checking out this troubleshooting link here: https://support.microsoft.com/en-us/help/4023473.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    Great tablet for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for traveleling or convenient for moving around the house with to use vs. a laptop. I bought the keyboard cover as well for screen protection and ease of use with a keyboard. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 4 out of 5 stars

    Great dual use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this surface!! It's the size of like an iPad so you can use it like that but can also use it for typing papers fairly easily. It is a little slow but not terrible. Overall I am very pleased with this purchase! Super easy to carry around as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave a review for Surface Go! We're pleased to hear your new Surface has made writing paper a breeze, and in regards to the performance difficulties you mentioned we highly recommend checking out this resource on increasing your speeds here: https://aka.ms/AA4rbqi.

      We sincerely hope that helps!

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work which requires several programs and browser tabs and the speed on this has been great. I have trouble with regular computers keeping up so this thing is great! The graphics are nice and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ildest has been using it in college cor a few years. It is so easy to use along with its size makes it easy to cary and use during classes. I decided that my younger one would benefit from it during her last w years of HS

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome small business on the go type computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight! My personal favorite is the battery capabilities as well as the fast system process ability when switching between apps and web pages. Very impressive and we will be purchasing more

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    Perfect for the Student in your family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device for my sister (Engineering Student) back in January and she absolutely loves it. She uses the Surface pen to help her make her designs and take notes on some of the power-points. She uses this EVERY day.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small,easy on the go,added external memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is small so it travels well and you have everything you need on the go in one little package. Having the external memory makes it easy to keep a vast amount of files on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Weight

    Rated 5 out of 5 stars

    LOVE LOVE LOVE!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. I use it all the time but mainly I use it with my cricut to create designs. Super easy to use, light weight, touch screen... wouldn't change a thing about it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    As a gift, my daughter is loving this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just the right size for her needs on the go. She just told me again today how much she enjoys the ease of use, and convenience of traveling with this because of the size.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wayne,

      Thanks for sharing with the community about how your daughter is enjoying her Surface Go so far. We're delighted that she's able to easily take her projects with her on-the-go with our most portable design to-date. We hope she continues to enjoy!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great travel tablet for my 12yr old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tablet as a Birthday gift for my 12yr old son. He uses it in the car & hotels when we travel. Very compact, easy to use, great connection with hotspot & love the magnetic strip for the stylus so it doesn’t get lost.

    I would recommend this to a friend