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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,516 reviews
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great computer for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the small size and low weight of this Surface. I took it in a foreign vacation, and it did all I hoped it would. I've had several Surface's since they launched, and I've loved then all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has the Microsoft pro but I did not want to spend the that much. The (GO) was a good price and compact. I had a (IPAD) before the GO. It is about the same size but better equipped for running my business.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Go! PC and tablet functionality all in one - keyboard/cover is very cool - perfect size for portability - performance is very good - can't go wrong with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop/ tablet for school and work. The convenient size is a complete bonus. It has pretty decent battery life. Video and audio are great. Buy the Microsoft pen, it is completely worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that the Surface Go has been the perfect all-in-one device for you. With its ultra portable design, it's easier than ever to take this small but mighty machine with you on-the-go. Thanks for recommending the Surface Go to the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great tablet/ secondary laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface go is designed to compete directly against the latest generation ipad. In that aspect it does phenomenal. The ipad will be a bit better optimized, but it is only capable of running a mobile os. The surface go is capable of full windows 10 and a tablet version of Windows 10. For $400 this tablet is great, with the accessories this laptop pretty good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're so glad you're enjoying the versatile design of the Surface Go. We're very proud to offer our customers a compact design that still allows for lots of productivity. Thanks for noticing!

      Best regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Compact and Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday uses especially for schooling. I also bought Microsoft Office with it. Much better for portability and price than the Pro 6.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your excitement about Surface Go with the community! We're proud to delivery top performance and versatility in our most portable design to-date! We hope you continue to enjoy all this small, but mighty machine has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as big or fast as it's big brother, this tablet is wonderful for surfing the web or playing tablet games. It's faster than your normal tablet and the pen and keyboard are wonderful attachments.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you're making the most of our most portable Surface design! It sounds like you're loving your new additions including the Surface Pen, and Surface Go Type Cover. If you're looking to see all the Surface Pen has to offer, check out all apps compatible with Windows Ink here: https://www.microsoft.com/en-us/store/collections/windowsinkcollection/pc?rtc=2.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a high school student. She using it all the time. This was a great gift for a student for the money. They added the key board and pen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Microsoft Surface Go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in place of a laptop for trips. I love it. It does everything my laptop did. Also it is much lighter and smaller. Fits in a backpack nicely. Best money I have spent.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Weight

    Rated 5 out of 5 stars

    Daughter uses it for college

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school. She wanted something light and small and this fit the bill. She loves that you can add the removable keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great small tablet/laptop for my 11 yr old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool for school work and creative artwork that interests my daughter. Processor is very fast and adequate storage ensure all work can be saved for historical review.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    Surface tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface tablet Is very easy to use and you feel like you are on a computer all the time love the keyboard that just attach his right to it I would highly recommend this tablet

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Good Surface Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient. Easy to carry and navigate. Surfing the web fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for nursing school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight and runs fast. It starts up pretty quickly and the battery lasts me for hours. Enough to last through my 3 hour lectures and then a few hours of study time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, it’s awesome. You can use it as a pad or a laptop. It’s lightweight and small and easy to take with you

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing about how your wife is loving her Surface Go! We're thrilled she's loving the easy two-in-one versatility so far. We hope she continues to enjoy all Surface Go has to offer.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great producg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the product for work. It works very well. I am a teacher that uses it for presentations. It is compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great Writing Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought me and my Fiance one each and we love the way it feels to write and draw on these using the pen. I primarily use it for note taking at my job and it comes in handy and impresses all my coworkers. I recommend this product to anyone who wants to just browse the web and enjoy basic programs, but would recommend getting the pro or a better laptop for higher performance programs and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Love the portability and size of this 2-in-1!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this 2-in-1 table/laptop for about a month now. It's really fun to use, and it travels very well. One especially nice bonus is the facial recognition feature. As soon as I turn it on, it searches the outline of my face to ensure that it's really me logging in. I also got used to the detachable keyboard much quicker than anticipated. For the money I paid, $399 for the Surface and $99 for the detachable keyboard, I would say it's an excellent investment. I did purchase a USB-C adapter, which is necessary to be able to use other standard 3.0 USB components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mostly as a gift for my spouse, as well as a general household recreational device. I wouldn't attempt to do any resource-heavy tasks like a workstation PC would be used for, but pertaining to general media/app/game usage, this Surface Go is perfect! We use for occasional browsing, document creation, and household device control and couldn't ask for a more well designed or functional device. Also, the battery has a surprisingly long life for the types of usage mentioned above. Would definitely recommend as a gift for spouses or children.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Portable tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this smaller product version of the Surface pro really enjoy the quickness very fast response its like a mini laptop that travels with you everywhere

    I would recommend this to a friend
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