Customer Ratings & Reviews
- Model:
- MCZ-00001
- |
- SKU:
- 6261397
Customer reviews
Rating 4.5 out of 5 stars with 822 reviews
(822 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Durability4.9
Rating 4.9 out of 5 stars
- Display5.0
Rating 5.0 out of 5 stars
Customers are saying
Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Size, Weight
Rated 5 out of 5 stars
Easy to use little laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Windows to Go is compact, light and easy to use. It is small enough to fit in my purse.
I would recommend this to a friend - Pros mentioned:Portability, Speed, Weight
Rated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, sharp display, fast, easy to use, lite.
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been chasing the perfect 10 inch windows laptop for a while and have finally found it in the Surface Go. I love this thing, can easily browse, watch movies and do ms office work without issue. Also have a Surface Book 2 which i do my serious work on but definitely finding myself using the Go more just because of it's portability and its size to performance ratio.
I would recommend this to a friend - Pros mentioned:Performance, Weight
Rated 4 out of 5 stars
Surface pro great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit I was sceptic about surface go but this has deft the odds , I use the surface go as a tool for work I help me organize my notes , and I have all productivity apps as well , i also use it to help with coding and development while on the go , it light easy to take around and the performance is good , not the most fastest 2 in 1 but it gets the jobs done
I would recommend this to a friend - Pros mentioned:Performance, Size
Rated 5 out of 5 stars
Perfect Travel PC!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy isn't the most powerful pc out there, but it is perfect for travel. I doesn't lag when doing the basic stuff like web surfing, using office, and playing simple games like Candy Crush. It even runs full windows well with Chrome as your browser.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chris,
Thanks for letting us know how you're loving your Surface Go so far. From playing your favorite games, to working hard with great speed, the Surface Go packs quite a punch! We appreciate you giving us a great shout-out!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:PortabilityCons mentioned:Operating system
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the power of a laptop I wanted to keep up with work and school on the road without unnecessary bulk. Had to turn off the Win10 S mode to run apps/programs that aren’t verified by the MS store, and since has given me full PC-level capability.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving the Surface Go a try. It sounds like you were able to successfully switch out of Windows 10 S Mode easily to fit your needs. We're so glad that the Surface Go is keeping-up with all your educational and professional needs.
We appreciate the kind words!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:WeightCons mentioned:Battery life
Rated 4 out of 5 stars
Great for on the move computing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light so it great for travel. nice bright display resolution. Battery does not last as long as advertised but I do get 5 hours. recharge time is fast. Small problem with wi-fi in that it disconnects a lot and that is on a home network with a signal rated strong. Reconnecting is easy. The only thing I wish it had was an interface to my external battery brick.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for calling out some of your favorite features of Surface Go. We're glad you're loving the ultra portable design, as well as brilliant screen display. If you would like, we highly recommend checking out our battery optimization tips to make the most of your battery life. Check them out here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.
In addition, we have some helpful tips for helping you connect successfully to your wireless network. Check them out here: https://support.microsoft.com/en-us/help/4023499/surface-surface-can-find-my-wireless-network-but-cant-connect.
If you should encounter further questions or concerns, our support team is always happy to help. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
Better than I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this for about a week and I am extremely impressed. I made my purchase with the full understanding that, this does not have the fastest processor on the market and that there are other full laptops with faster specs. However, that's not what I was looking for. I wanted a device that was small, light and can perform all the basic functions of a windows computer, without being annoyingly slow. With that being said, It met all my expectations and then some. The size is perfect, the processor is more than adequate and the build quality is top notch. I was further impressed by the USB C capability. This little guy was able to charge using a USB C charger and was able to power a USB C travel monitor with no problem whatsoever. If you are looking for productivity on the go I highly recommend this device.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for recommending us to the community! We're delighted to hear that you're loving your Surface Go. This handy machine is perfect for taking powerful performance on-the-go easily, and with style. We appreciate you calling out some of your favorite features!
Kind regards,
Jessica
Surface Customer Care
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Small and Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't go into a lot of detail because there are some really good reviews already, so I will review it form my point of view and how I use the device. First, even if you are just going to watch some YouTube and browse the web, get the 8GB, 128GB version. It has the faster SSD and is just an all around better performer and well worth the extra cost. I purchased the keyboard and pen, which for me was a must have. For me, this is my after work "work" device, meaning when I'm away from my main computer this is my go to device. I use it to catch up on emails, write down notes of what I need to work on next, check on servers and anything else I do at my normal job. I also will do development on this device (yes it will run Visual Studio, or VS Code or your favorite editor). It's also great for entertainment, like YouTube or Netflix (or DirecTV Now). The only con I would have is battery life. It's not horrible in the least, but I wish it was better.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick,
We deeply appreciate you taking the time to share your in-depth Surface experience with the community. We're delighted to hear you're loving this ultra-portable design to take all your projects with you wherever you go. Between work and play, Surface Go is a great travel companion! If you're interested, we think you might like to try our battery optimization tips to help you make the most out of your Surface battery life. Check them out here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:WeightCons mentioned:Battery life
Rated 4 out of 5 stars
Better than an iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More versatile than an iPad. Great computer for light computing. Needs more processing power and better battery life to be a full time computer. Very light and thin, well constructed. Perfect for someone who needs a word processor, or wants to do email and web surfing. Great alternative for someone unable to afford a Surface Pro.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review! We're glad to hear you've been enjoying your new Surface Go. To help maximize your battery's potential, we recommend checking out this link here: https://aka.ms/AA4r434. Thanks again for leaving some feedback for the community!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:SizeCons mentioned:Usb port
Rated 4 out of 5 stars
Almost exactly what I was looking for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This met my needs almost perfectly. I was wanting something smaller than my Surface Pro 4 that died unexpectedly on Christmas. The only drawbacks I see is a lesser processor, which I knew about, and it only has one usb port and it's a type c, which means I need to use a dongle until I get a dock or something.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect size with plenty of power.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 8GB ram, 128GB drive model with keyboard. Very quick to boot and no lagging. Keyboard makes all the difference when using at a desk. Shopped many different brands before settling on this and very happy.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give the Surface Go a try. We're delighted that this has been the perfect fit for you so far! It sounds like you are loving the Surface Go Signature Type Cover in combination with your Surface Go, and we think this is a perfect pairing! For whatever the task, taking your work with you on-the-go is a breeze with the beautiful lightweight design, in tandem with powerful performance through your day! We hope you continue to discover all there is to love about the Surface Go.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Performance, Size
Rated 5 out of 5 stars
Great device for my traveling needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I commute to New York City and I needed a small device capable of handling Windows applications. I purchased more expensive device for its larger memory specks. It works flawlessly for my needs. I am able to use it even for programming in Visual Studio 2017.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Super PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the little Surface Go! Perfect for taking on a plane - fits on the seat tray a lot better than its bigger brother or a laptop. I've got the 8/128 version and it's plenty fast for doing most of the things like connecting to different environments via VPN, remoting and doing a little bit of database querying and Java coding.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how you like to use your Surface Go with the community. We're thrilled that this small but mighty machine has been perfect for taking your productivity with you anywhere you go. We hope you continue to love the brilliant performance of Surface Go.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Size
Rated 4 out of 5 stars
Nice for personal use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the new 128 GB Surface Go and I really like it so far. It runs full windows in S mode and if you want to upgrade to windows Pro its 99.99 kind of a turn off and haven't yet decided if I want to spend the money on it yet. I did ask Microsoft about the Surface Dock and it is compatible with the Go. Would definitely recommend the keyboard attachment with the purchase of your device. I'm in love so far and am sure to be surprised along the way. This is my first taste of Windows in a good 5 years and a few things changed but it is still semi similar to the older versions I loved the most. The screen size is good for a person that doesn't want something too big and bulky. I'm really glad I chose this device to jump back into windows again laptops are too big this is the perfect in between of a tablet and the power of a laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving such great feedback for the community on the Surface Go. We're delighted to hear it's been the perfect fit for you so far! The Surface Go is compatible with a number of Surface accessories to enhance your overall experience. We're glad you found some of your favorites like the Surface Dock, and the Surface Go Signature Type Cover. In regards to switching out of Windows 10 S mode, there is a free way to do so if you don't mind switching to Windows 10 Home Edition instead of Windows 10 Pro. Check out how here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode.
We hope you continue to love your experience with the Surface Go!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Speed
Rated 4 out of 5 stars
Great for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit to be used in school by my daughter. For her purpose, as a computer and taking notes at school, this is perfect. I was thinking of buying the i7 but instead chose the one with 8gb memory/i5 combo (rather than 4gb/i5). Cheaper but comparable to i7 in performance. Travel convenient too.
I would recommend this to a friend - Pros mentioned:Size, Weight
Rated 5 out of 5 stars
Secondary machine for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my 5lb 15" Asus laptop, while thin and wonderful for a 5 year old i7, GT740 graphics and 500 GB SSD, is a bit cumbersome for travel. Started traveling at work more recently and needed something smaller, lighter, and still able to remote into my desktop at work. This does it and more.
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Does Everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this surface for quick portability at work, and man it does it all. I was worried about the processor and ram (because some reviewers were negative) but this thing really puts in work. I use it for office, PowerPoint, Word, OneNote, etc. and I have never had an issue, I'd highly recommend it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your Surface experience with the community! We're thrilled that our most portable design to-date has been the perfect small but might addition to help you accomplish all your day-to-day tasks. We hope you continue to enjoy all Surface Go has to offer!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Size, Speed
Rated 5 out of 5 stars
A great compact laptop/ tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great compact laptop/ tablet. The size, speed, functionality and keyboard are much better than I expected. I also have an Ipad - this is much better. Truly feels like using a small computer instead of a tablet with a keyboard attached.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled you are loving your Surface experience so far! The Surface Go is a fantastic all-in-one tablet solution for your every day needs. From full laptop capabilities to lounge-worthy tablet mode, the Surface Go has it all!
Thanks for the great shout-out!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
Awesome GO Hybrid!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the computer for about a few weeks now and I am impressed! Super easy to transition between tablet and computer formations with a touch of a button. I really enjoy that the GO has both features bc my wife likes the simplicity of the tablet feaureand I can switch back to computer mode for my own purposes. Makes us both happy. The size of the screen is not too small and not too big, and easy fits in any travel case/backback. The base model was slower in reagrds to response time and running multiple apps or programs really caused a noticeable lag. Also there's only 64gigs of storage...which is not much at all. This model is alot smoother and is very responsive.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the stellar review! We're glad that both you and your wife are enjoying the simple yet versatile design of Surface Go. If you're looking for additional storage opportunities, check out our Surface storage tips here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.
Kindly,
Jessica
Surface Customer Care











