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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 812 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the Surface Go 2's ease of use, size, and weight, frequently praising its portability and convenient form factor. Many appreciate the device's performance and battery life, though some express concerns regarding the limited RAM and storage capacity. Positive feedback also highlights the screen quality and value for the price. However, the need for an additional keyboard accessory is a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 812 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I use it to work and it goes great. Only thing is Microsoft is a lil overpriced as well as the gadgets (e.g., keyboard ~200 usd) compared to other brands with the same specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could Do More

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great laptop for the go, but there's little potential that if Microsoft can add some kind of grapghics that would improve some photo edit apps. And price would make much more sense.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is amazing. It can use chrome pretty well but it is a bit slow with multiple apps opened. I would recommend for low budget students or for a home tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Go Pr0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister swears by this product. Still learning it's benefits. Overall, I like the feel of a computer with the compactness of a tablet. Price was also a deciding factor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow processor, but gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well. The processor is pretty slow outside of S mode, and once you get out of S mode you can’t go back. Other than that it works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alice,

      We're glad that your new Surface Go 2 is working well for you. Thank you for your feedback; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop PC with detachable screen, though pricey... will do anything a regular desktop PC can, just on smaller scale. Musn't be confused tablets with attachable keyboards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft go 2 tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice touch to the keyboard even though the keyboard is sold separately the overall of this tablet is nice great for businesses and work it keeps you in touch with your tasks and life tasks loved it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Oscar – It's great to hear that it fits your needs for work. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Solid device for a business traveler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better machine than I was expecting. I wanted a smaller device than the surface book but was a little concerned about the lessened processing power. Hasn’t been a problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet and Computer Hybrid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Surface Go 2. It complements my iPad Air 3rd Generation. It allows me to use devices with USB connections. I also like the Windows Hello feature. It will definitely help me out in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface was a great gift. The products quality aside, Best Buy is a great company that sticks by their products and clearly trains their staff on courtesy and customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good tablet for graphic design and even for normal laptop use. I don't particularly like the design on the back that holds the screen up but ive had much worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version and my daughter got it for herself. Has fallen from her desk a few times now and it is still working. This is why I decided to get a mewer version. So far, works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is great.went back a week later to buy a tv.no65in in stor.really.plus you cant call because the have no phones.target thank you for the tv they sold me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Young artist approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tab i purchased for my daughter for her drawing skills and she uses the various apps to draw along with a stylus. You can’t go wrong with a jr. Artist and this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy camper, considering the pandemic. Ordered online arrived when it said it would. I did the park up and pickup which was very simple and fast. The Go surface is perfect for my college student.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Wendy,

      We're delighted that it was so easy to order and pick up this Surface Go 2. Thank you for sharing your experience; we hope your college student enjoys using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice little tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is advertised to do. Extremely handy. Only giving it four stars because they claim in the description it comes with 6 months free Trend virus protection. It does not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Computer ! Only downfall, some software is not compatible and the surface has limited power to productively run the software. Overall this is a great computer for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HustlemannInc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy. I really Love this purchase and will recommend this purchase to anybody and all my friends Best Buy is a good store to purchase electronics thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfies the requirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the user that only does internet surfing, email and basic applications. Love the ability tobswitch to tablet functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft Go 2! The salesman who sold it to me was very knowledgeable and explained everything I need to know about it. I think his name was Zachary.

    I would recommend this to a friend