Customer Ratings & Reviews

If you are just into browsing and very lite office work then it it not a bad unit. However, it is slow, and many times drops internet or sends you to another tab. This is really a basic tablet meant for beginners or just lite school work. Had to return as I just could not get used to it.

I thought it came with the keyboard as shown in the picture.

Not powerful enough to work most internet applications

Bought it for the cool form factor, but doesn't scale for my need (some notes that I had captured while using it) small keyboard, I even felt my shoulders constrained/pulled together when using the keyboard. keyboard doesn't have ctrl on right side (I use it extensively) pressing the esc button touches the screen, happened too many times. And the touch open the windows icon/menu amazon video streaming lagged slow in loading websites. Can work for kids, if they are becoming laptop users, but even then the school issued chromebook fares better than this... and price wise too

If you want to have google chrome for your primary search engine/home page, do NOT get this computer. I prefer Google Crome because all my files are set up to access remotely. I spent over 3 hours trying to adjust my home page to Google Chrome... it was next to impossible. Out of frustration I returned it to BestBuy and was told that the computer is programmed to make it almost “impossible” to adjust the home page to Google Chrome. I do have to say that my previous computer was this same model and I loved it. It was just under 2 yrs old and I cracked the screen. The Google Chrome on my previous model was not ‘seamless’ to Set up, but it was doable. So the adjustment to prohibit the easy use of Google must have take place in the last 2 model years. Too bad because I loved this little computer!

Not great for my working does not work on zoom terrible

Not worth the money when you add all the Necessary accessories

Didn't come with a keyboard or stylus. Processor is average

Worse product, slow responsive about everything. very poor performance the cheap laptop may work better than surface go 2, Surface 4 GB and 8 GB both I tried and returned both, will upgrade with iPad tomorrow

Bought this as a "tablet" but opted for an iPad instead

I only give this a 2 cause the computer works.. well kinda. Slow as can be. The store I got it from was really no help I b picking up a computer in the first place. The computer takes so log just to start. Not what intjouhtn$400,would pay for

For a computer that cost $400 it shouldn't be running a low end CPU it should at least come with a i3 intel chip which is the lowest flagship processor. Also why is the keyboard $130 LOL...not even a full sized gaming keyboard is $130....and the Pen? $100? For what you're getting the value isn't there, the keyboard base doesn't even allow the Surface to stand up on it's own, it just has a flap in the back. Also it's awkward trying to use on your lap because of the fact that it doesn't stand up on it's own. Also, a Pentium? LOL The last time I bought a Pentium was in the 90's. So Yes I'm definitely returning this and I'll buy a similar 2-in-1 WITH the Keyboard, WITH the Pen from another Brand for half the price.

Bought as an original for my fathers birthday. Found it was a tad difficult to use and had to restart the surface go 2 in order to get it to work again. It is probably user error but went ahead and bought the galaxy which my father loves!

This has got to be the absolute worst purchase I have ever made. Wouldn't be so long if Microsoft actually took the time to help you but you wind up calling 5,000 times and they NEVER write service notes. within two weeks this computer was worthless because the updates destroy all firmware

I regret this purshased. That issue with the WiFI is not resolved. Today 10/26/2020 is my fiifth time that i have to reset it as a factory. And i cant do anything in the store because i brough it online.

overall way too slow, and also small. not the best combo. couldnt keep up with what i neweded sadly. great looking and would be great for watching movies and such

If you want a new tablet with an outdated processor, this is the tablet for you. The one they stuck in here literally came out 5 years ago. 5 years may not seem like a long time when you talk about certain things, technology isn’t one of those things. If this doesn’t bother you, I say go for it. It’s a nice looking tablet. I had mine one day then I bought what I shoulda bought from the start, iPad Pro.

Beware, unlike apple products, these devices are essentially unrepairable. Microsoft will swap your device for a refurb…. For $250, almost the cost of a brand new device. Had this tablet for 10 days.. screen cracked due to small piece of debris that was caught in the keyboard case. Totally ridiculous, only real option is to buy a new one, do not purchase without accidental damage protection

This was slow and it wasn’t the best product to get unless your internet is super speedy but it’s a no for me.

after it delivered i travelled out of us taking the item as a gift, 2 months later this bad defective the screen start getting blank white, and i didn't buy the insurance, now its like a peace of plastic and this is what you got from great BestBuy!!!!