Customers are positive about the Surface Go 2's ease of use, size, and weight, frequently praising its portability and convenient form factor. Many appreciate the device's performance and battery life, though some express concerns regarding the limited RAM and storage capacity. Positive feedback also highlights the screen quality and value for the price. However, the need for an additional keyboard accessory is a recurring point of feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 812 reviews
Pros mentioned:
Ease of use
Cons mentioned:
Ram
Rated 5 out of 5 stars
Portability
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want something portable this is good. I don’t like to haul around big devices and that is why I purchase it. Tablet and desktop feeling. You have the option to switch. However, it weighs a little bit compared a regular tablet. It is good enough for daily task but if you are going to be playing games and stream movies, I will recommend surface with more gigs
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for sharing! We're glad to hear you've been liking the portability and 2-in-1 features of your Surface Go 2.
Cheers,
Heather Surface Customer Care
Pros mentioned:
Speed
Rated 4 out of 5 stars
Great for work
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use mine for merchandising work tasks. It's fast and easy to read plan o grams on. I took a star away bc sometimes it goes black and I have to restart it, just a few times in the last year, and the accessories are expensive and there's no usb.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Excellent choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this as a gift to replace an aging laptop. It has proven to be more than I expected. The size is perfect and the fact that it can be used as a tablet or a laptop with the added keyboard is a definite plus. My spouse has the Surface Pro and this is smaller but works great for my needs.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Joe,
We're delighted that Surface Go 2 has fit your needs so well. It's great to hear that you're a fan of its compact design and versatility, too. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Performance
Rated 5 out of 5 stars
Surface Pro Review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoy this tablet/laptop. Product is priced fairly and works well. I initially went with the Surface Go 2 but exchanged for the Surface Pro and am enjoying the faster processing. Only complaint so far is the facial recognition could use some work.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing for OneNote and Note Taking
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this tablet for one purpose, to do note taking with OneNote and I have not been disappointed. When combined with the Surface Slim Pen this tablet can make notes effortlessly. The battery is amazing and its kickstand allows me to use it as a separate screen for my OneNote when I'm not taking notes. With its small form factor I can easily fit it next to my keyboard and write comfortably.
When I'm not taking notes the tablet is good with Netflix, its kickstand keeps it upright and its speakers face forward towards me.
Other than that I personally would not push this tablet much further and would not run more than one application at a time. It does also have some very good cameras for Skype.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for sharing! We're thrilled to hear your Surface Go 2 has been working great with your Surface Slim Pen to take notes in OneNote.
Cheers,
Heather Surface Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great for college
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The surface is so good for my college classes, both online and in person. It’s easy and convenient and the battery life lasts so long. Taking notes with the pen and drawing is also really fun
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Melina,
We're glad Surface Go 2 has been a great device for your college work. Thank you for sharing how easy and convenient it is to use; we hope you continue to enjoy your new Surface.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Size
Rated 5 out of 5 stars
Exactly what I wanted
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was exactly what I was looking for! small size and detachable keyboard. I am using it in a specific application as part of my Ham radio desk. It is a bit slow on application startup, as I expected.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Busy time for technology
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with the purchase of our microsoft surface go 2! the size and ease of use have been a big help with the increasing demand for use in this trying time. I would recommend this to anyone needing something similar!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super portable and convenient. Needed it to do homework on the go and it didn’t disappoint. I did buy the keyboard with it which made it super efficient.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Surface Go 2. My wonder gadget.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product especially to first time users like me. Easy to navigate, the technology of the touch screen is so unique,
It fits to my purse, very convenient, I can take this device anywhere I go.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – It's wonderful to hear that Surface Go 2 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Loving it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new toy and it's perfect . i don't have to carry my laptop no more. It's light weight and it processes what I'm looking for fast and on time. Im looking forward to buy accessories to connect to my new toy
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Everyday laptop replacement.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
From all the tables on this price line I think is one of the best, (no superpower full) but works great, I do recommend getting the keyboard is possible it will streamline a lot of processes.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Great 2 in 1
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love having a tablet with laptop capabilities. It's very fast and very user friendly. Wish more was offered with S mode, so you don't have to disable it and put your device at risk for better operation
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for sharing your thoughts about Surface Go 2. We always appreciate getting honest feedback from the community about our devices and we'll be sure to share yours with the rest of our team.
Best,
Heather Surface Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Stylish & Super Sleek!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this 2-in-1 with some measure of hesitancy because I really wanted the best possible computer for my daughter's school-work with all the bells and whistles of memory, functionality, portability etc. I compared to a lot of tablets (which have poor remote learning capability, generally speaking) and decided to go for it. MY DAUGHTER LOVES IT! I gotta say, I was really impressed with how stylish, light-weight and functional it is. So great in fact, that I'm thinking to ditch this old laptop i5 I'm on right now and get one of these Surface Go 2 touch-screen for myself!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
We're thrilled that your new Surface Go 2 has the power and portability to meet your daughter's needs for remote learning. Thank you for sharing your experience; we hope she continues to love using it.
Cheers, Chuck Surface Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worth the price! more than what we expected. Friendly user very easy to use. I recommend this to everyone whose looking for a budget pc/tablet thats reliable for everyday used.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Value
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value, beautiful screen, Windows 11, amazing battery life! Good for daily use of basic activities, checking email, excel, PowerPoint, etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Tablet review
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the overall tablet. THe main issue I have is the way to do a copy & paste with the keyboard when there is no mouse. I use work arounds.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Help from the staff led me to this versatile computer that I love. Easily portable with touch screen or mouse. I did buy the keyboard too and glad I did. Would definitely recommend.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Jim – Thank you for recommending Surface Go 2 to others. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Pros mentioned:
Speed
Rated 5 out of 5 stars
Pricey but doesn't disappoint either.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Third tablet computer I've owned. Most expensive. Best out of the box experience I've had. Cortana talked me through it. Keyboard cover keyboard has a nice feel to it. The touch pad is excellent. The 64/128 configuration runs Office like you'd expect a Microsoft made computer to run it. Smooth and fast. Gets warm playing minecraft so for gaming get the upgrade. Time will tell on durability.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 4 out of 5 stars
Reliable tablet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the size and ease of use. Do not like the face recognition option, it does not always work. Sometimes the keyboard will not appear to type in my PIN