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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 812 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Surface Go 2's ease of use, size, and weight, frequently praising its portability and convenient form factor. Many appreciate the device's performance and battery life, though some express concerns regarding the limited RAM and storage capacity. Positive feedback also highlights the screen quality and value for the price. However, the need for an additional keyboard accessory is a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 812 reviews
  • Rated 2 out of 5 stars

    Up set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times don’t I can’t turn it on and stay freezing for one or two days.I don’t like it,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy, poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worthless and a waste of money, Microsoft technology sucks and the security system is too extra, can’t do anything on it for yourself Microsoft has complete control over how you share files, store your personal information, accounts, I bought it for school not even good for course work, waste of 400 bucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop my daughter uses it for school and loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Boring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok .nothing fancy and the keyboard is a lot of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it just over a year (so the warranty doesn't cover it) and the battery will only charge up to 20%. I can't use the device for more than 30 mins now without having to plug it in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it for 5 months and restart took it in no help from them I even ask if they can help me with seeing if I can return they refuse and told me to factory reset at home. imagine in I still owe but doesn't work smh never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really wanted to like this unit. Perfect size but that was about it. Very slow unit just on basic things like surfing the web.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No external monitor support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usb c to hdmi won’t output video. Without an external monitor it’s too small to be useful. And buying a monitor just to use the usb c is not economical

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      To connect to an external monitor, you’ll need to use a USB-C adapter or dock. Microsoft

  • Rated 1 out of 5 stars

    No worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it, it fails on shutting down and it was a waste of good money. Buy an iPad instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product sucked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy this product sucks. I had to return because it wouldn't work properly and it was so sensitive to every little touch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery is dead on day one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only lasts 2 hours. Not long enough for school. This device is not going to work. Will return asap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First time I was disappointed at a Microsoft surfa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came defective it did not turn on since they want and I needed to return it was very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good ... Works like my daughters old tablet... Piece of junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned Item to Bestbuy...# Khgth un UV tdk DJ DJ DJ gchhc db g db jvc ccj in f DJ ti fn Univision

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school and easy to travel with. Works amazing and fast and get all work done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it buy bigger version of it slow laptop not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DIDNT LIKE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT GOOD KEEPS TURNING OFF AND I KEEPED TURNING IT ON

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Microsoft

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed and burned!! Buy an IPad!! Bit lock doomed it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money or time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performance, slower than a snail, keyboard doesn’t show up. Not happy with it at all...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tablet ever!! So not worth the ridiculously high price!!!

    No, I would not recommend this to a friend