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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 812 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Surface Go 2's ease of use, size, and weight, frequently praising its portability and convenient form factor. Many appreciate the device's performance and battery life, though some express concerns regarding the limited RAM and storage capacity. Positive feedback also highlights the screen quality and value for the price. However, the need for an additional keyboard accessory is a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 812 reviews
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, small yet powerful. Just perfect for day to day work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my 15yo daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little computer for my daughter. She's taking four online classes this summer which keeps her very busy and the Surface Go has been great. No battery issues, no connectivity issues. There haven't been any glitches and she hasn't had any questions about how to use it. For what she's doing, I don't anticipate any storage issues either. Very very happy with this and we highly recommend it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout out! We're delighted to hear your daughter has found the ultimate school set up with Surface Go 2. We appreciate you taking the time to share your experience with the community, and we hope your daughter continues to be impressed by her Surface Go 2.

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device easy to operate and handle the display is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very accessible and easy to use and carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and quick speed plus handy to carry around

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of its speed and portable design. We hope your new Surface Go 2 serves you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for Preteens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a family member a computer. I wanted something light weight and durable since I was buying it for a Preteen. Surface Go 2 was perfect. Not only is it a laptop but can function as a tablet too! Homework is done, games are played, and to make things better...even more work can be done without a bother! Love it! Only con is that you have to buy the keyboard and pen separate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and functions as a pc tablet but this particular model is a bit slow. It functions okay but when loading different pages it is a little bit laggy nothing that makes it bad but noticeable to one that is used to fast PC processing. Better then a regular tablet, yes, but the more price models may run faster.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great product with a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Perfect size. Fast. Really happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eric – We're thrilled that you love the speed, and compact design of your new Surface Go 2. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this Light and easy to set up Really fast

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love its speed, and lightweight design. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    This works very well!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Go has worked well for me for several months so far. I needed an inexpensive laptop like this with a touch screen. I prefer a regular laptop that comes all in one piece so it's easier to transport, but others are more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and easy to carry. It’s the perfect size to travel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It's a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with size of this unit. I can sit in front of the tv at night and not miss anything. I also love the fact that this is a Microsoft product. While I haven't had a lot of time to use it, the Windows 10 environment certainly gives me a good deal of confidence to try all the many features that are packed in the machine!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Surface review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and performance. Light weight easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    its good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. Pretty light to carry around. It's decent for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a new computer for the last year. I have a desktop and three laptop computers that I use but I wanted something that was easier to use and easier to bring along. This surface is what I decided to buy. I haven't had it long but I do enjoy using it along with the ARTECK HB216 Bluetooth Keyboard For Surface Go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great portable device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Very fast in speed. Great for businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Nice but no so functional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop/tablet and had to return it the next day. Although the screen is really nice, I kept getting error messages related to the wireless adapter. It is kind of small too, not much ram nor hard drive storage capacity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. The build quality is great and is very compact while still keeping the optional micro SD slot in the back. The lower model is perfect for my parents who just want to do some websurfing and a little HW. It has the size of a tablet with the added benefit of the Windows OS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable On-the-Go Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ‘on the go’ laptop! Portability and functionality as a tablet/laptop were the main draws for me. Let’s be realistic- I didn’t choose a 10.5” screen to fully multitask with spreadsheets on multiple tabs. Switching to the normal version of Windows 10 is a must by the way. The price point is spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! I love the looks and the fact that you can add the keyboard to make it like a small netbook size computer. Don’t tell Best Buy but I got the compatible keyboard on Amazon for a fraction of the cost of theirs and it works amazing. I just wish it had more ports. Definitely pleasantly surprised with this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Vonn,

      It's wonderful to hear that you love the look and versatility of your new Surface Go 2. Thank you for sharing your experience with it; we hope you continue to enjoy using Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft