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Microsoft - Surface Keyboard - Silver-Front_Standard

Microsoft - Surface Keyboard - Silver

Model: WS2-00025SKU: 5663301

Customer rating

Rating 4.6 out of 5 stars with 154 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 154 Reviews
  • Rating: 5 out of 5 stars

    Great Job Microsoft!

    Posted
    andreasjva
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had it for about 2 months now, running on a Linux machine. Linux picked up nearly all the specialty keys, which I didn't expect. The keyboard itself has a fantastic feel to it. The keys snap well, if you know what I mean. It just types well. The quality of the keyboard is very nice. It just feels good to use. It's nice spacing between the keys, so i find myself making fewer errors in typing. Low profile keys might have something to do with it as well. It's a very sleek keyboard with a tight design taking up as little desk space as possible but still having a great full size keyboard. No extra space wasted. Over all, A+. If I had any complaints it might be the contrast of the keys. I'm not a pure typist and never have been. I hunt and peck at a high rate of speed and need to find my spot frequently from sight (80 words a minute maybe???) There is room for a little improvement if they keep going with this product line. Maybe more battery capacity so they can add lighted keys? It would also be nice if they made a non bluetooth wireless model with a dongle, which I would have opted for more than likely. Never a serious fan of bluetooth devices in general, even though I've had 0 problems with this particular device. Wales up a little slowly on boot maybe. I think they'd do themselves a favor and sell a lot more of these things. It's truly the best PC keyboard on the market, hands down. The only one that comes close in my opinion is the Logitech solar powered keyboard, but that's nice in a different kind of way. The Microsoft Surface keyboard is pure elegance with a high quality build. Many of us are willing to pay more for quality. Hats off to you Microsoft.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very restricted product

    Posted
    Samgotstuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This keyboard is limited ONLY to SURFACE machines. It does not work with anything else. I had a thorough headache trying to pair it with a non-surface windows 10 machine, despite having Bluetooth version 4 and above. There are many better products which have similar form factor and work with Bluetooth 3, windows xp through windows 10 and any machine irrespective of the manufacturer being Dell, Lenovo, or any other. I did reach out to Microsoft via LinkedIn !! Yes, customer support has degraded way too bad !! However they don't even know there are such basic problems with their products, leave aside being able to fix them. I am indebted to Best Buy because they accepted this keyboard upon explaining the problem, as return within 7 days, else it was a 100$ charity !! I love Best Buy, I have bought almost all of my electronics from them and will continue to do so because they are bankworthy. Thankyou BestBuy.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      It's true the Surface Keyboard was specifically optimized for use with devices from the Surface line. We work hard to be transparent with our customers about the specifications of our products. We do have many accessories that should be able to successfully connect with your device outside of the Surface line. Try checking out the specifications of the Microsoft Modern Keyboard with Fingerprint ID here: https://www.bestbuy.com/site/microsoft-modern-keyboard-with-fingerprint-id-wireless-gray/5906800.p?skuId=5906800. This is a very similar design to the Surface Keyboard, and you might find it will connect with your device. Like with any accessory, please be sure to read the system requirements of the keyboard and compare them to the device you intend to use it with.

      We hope this helps!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    Died in 48 days - Bad Quality Control

    Posted
    Redhead

    Purchased on 12/30/2016 and died on 2/17/2017. This keyboard died randomly and stops allowing keys to be pressed with shift key on the right shift key with the underscore. Problem is it's nice if it's your sort of thing. However, if you have any issues it's expensive. It has AAA batteries which requires a cost repetitively and the power button has bad placement. I really liked the keyboard but it's comical at best to troubleshoot a keyboard for close to two hours (granted Microsoft Support is non-existent and just asked for useless information repeatedly or for you to reboot a computer). I'm technical and even for me the more rediculous troubleshooting wasn't able to fix the odd errors I had as it's a faulty product. Overall I wouldn't recommend this to anyone as it's super expensive, not practical and there's better options across the board (I really like it) but this keyboard is not designed to last (it's not like I'm hammering away on the thing either).

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent keyboard, great feel

    Posted
    scm6079
    • My Best Buy® Elite MemberElite Member

    This is a great keyboard and has the best overall feel I've ever used on a PC before. I can type extremely fast and accurate on it, and the keys have the perfect amount of travel. My only caveat is that on my PC I had to purchase a USB Bluetooth dongle (I use the Plugable 2.0 USB adapter), which although works perfectly in Windows 10, it does not work to select bios options (e.g. to boot from an external drive). This isn't a big hindrance, however, it does mean that until you get working bluetooth drivers you will need another keyboard. I keep a spare logitech wireless with dongle which does work with the bios. Even with that annoyance for my setup, it wouldn't deter me from purchasing or recommending this keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Alternative to the Apple Keyboard

    Posted
    DoggyDaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am using this with a MacBook Pro because I wanted a Bluetooth keyboard with a numeric keypad. My previous keyboard was the mac bluetooth model but it was lacking the keypad. The Surface keyboard has very good key travel and feel. It's comparable to the mac wired keyboard and to my Logitech K810. The only thing it is lacking is the ability to pair to multiple devices. Also, the construction is top-notch.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice keyboard with occasional issue

    Posted
    parkay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    They keyboard is very nice and responsive. I enjoy typing on it. Keyboard spacing is nice. The one issue I have experience with the keyboard, and I know others have commented on the issue is that there seems to be an intermittent power loss to the keyboard, especially when the computer goes to sleep. It happens randomly where there will be no power to the keyboard at all. I'll hit a few keys and eventually the keyboard wakes up. Not sure what that is all about. I would give it 5 starts if it wasn't for that issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    okay keyboard all around

    Posted
    nhtechguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought the Surface Keyboard as a compliment to my Surface Pro 2017 to use with my Surface Dock to have a desktop like experience. I have been using the keyboard for a couple weeks now and love the way it types. I used to have an Apple keyboard and loved the way the keys were easy to type and were flatter for faster typing and this keyboard beats that! FYI you can use this keyboard with anything Bluetooth.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We appreciate you taking the time out of your day to leave a review on the Surface Keyboard! We do appreciate the input you've provided us with here, and have passed it along to our team. We hope you continue to enjoy your Surface Keyboard!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best modern keyboard.

    Posted
    ReeceJr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I still have my original IBM keyboard. Although not as "clicky", this keyboard has a predictable feel to it. So far, I have bought 7 of them. Most of them are connected to Intel NUC's. I have built. Another one is connected to an Intel Compute Stick that uses a 4K 70-inch Sony TV (Black Friday Special) as the monitor. Using the Bluetooth feature, the computers are not physically tethered to the device. What can I say? It just works.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking the time to leave a review on your Surface Keyboard! We're glad to hear that you love this keyboard and have been using it in a bunch of various capacities. Thanks for the review!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Nice Wireless Keyboard

    Posted
    EvanSD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this to use with my Surface Pro 4. It took a couple of attempts to get it to sync, but once it did, it worked just fine. I like having a desktop keyboard with a number pad. This worked great and the typing experience is good. Didn't see any lag when typing. Another feature I like about this keyboard is that since it is wireless, there is less mess on my desk. I would recommend this as a good option for any windows computer that is docked or a desktop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bluetooth Latency

    Posted
    LTAa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This keyboard is EXACTLY what I wanted aesthetically. Unfortunately, it just didn't seem to work with my computer. I don't have Bluetooth natively on my computer and was using a USB dongle, so I'm not sure who's to blame, but there was some aggrivating latency. I'm a pretty fast typer and use a lot of "hotkey" commands in the programs I use. The latency proved too much to deal with so I had to return it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic

    Posted
    NLG1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm a die-hard Mac user working in a Windows environment. When my office recently upgraded the IT, it just didn't have the right feel. Went through 4 different keyboards before coming across this one , and it's a keeper for sure. Very low profile, smooth, just the right amount of spring for feedback. No more fingers fumbling over each other searching for the right key. Lightning fast! I highly recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Compact/Tidy/Sleek/Accurate

    Posted
    ARTSTER1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this little miniature keyboard! It sounds great as I type. It is very compact and solid. I only wish it came in other colors such as black, red,or blue. The battery feature deposit is great, but may need to make it a bit more sturdy so that the lid does not pop-off. It does drag a little bit (rarely) as I type from time to time due to being wireless. It is the BEST one out there thus far!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    Bass4dayz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This keyboard is super sleek and has all the features you would want from a keyboard. My only complaint is connectivity issues. I have the same issues with my surface arc mouse. I have to remove the batteries periodically throughout the week which is a pain. I put up with it but it could be very bothersome to others.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for letting us know about this. We're sorry the Surface Keyboard has not met your expectations. We know connectivity issues can be frustrating. The best place to go if you are experiencing this on any accessory is our support center for some easy troubleshooting steps: https://support.microsoft.com/en-us/products/accessories.

      Hope this helps.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Keyboard

    Posted
    kmiku604
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great keyboard. The build quality is very good. Key travel and feel are wonderful. It syncs with my Bluetooth computer and my surface. I have been using it for over a month now and have not been disappointed. I would recommend this keyboard to anyone looking to get rid of the clutter of wires on your desk. Microsoft really knows how to make a keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Full features, slim profile

    Posted
    Opensourcegriff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Super easy to connect and having the same features as the laptop keyboard is awesome. Great battery life and very responsive keys. The error keys are very close together which can be a little frustrating but overall a very good and tough keyboard especially the slim line for traveling. When booting up the keyboard is instantly connected which is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great keyboard!

    Posted
    SoCalOCJoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like the compact keyboard for traveling, but with my Surface Pro docked at home, there's nothing like the convenience of this one! Nearly perfectly sized and easy to use, its like a Mac keyboard, but for the PC!!! I wish it were a little cheaper, but sometimes you get what you pay for! And there's no dongle to worry about or otherwise consume a USB port.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    JungleLand
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After returning another Microsoft keyboard, I purchased this due to the good reviews and elegant looks. Looks great on my desktop paired with the Surface Mouse. Responsive, good Bluetooth range! Short keystroke ranges allows me to type even faster!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excelent Keyboard!

    Posted
    Fleje
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this keyboard after having a cheap wireless keyboard/mouse combo (Microsoft 1000 Series) for about 6 years which are still working, but decided it was time for an upgrade. This Keyboard is definitely worth the money if you have the budget. Its sleek, thing, light and feels very high quality. Also no dongles required so that's a plus.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect keyboard for use at home

    Posted
    OH411
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Surface Keyboard is a great addition to the Surface Pro 4 Type Cover. Where the Type Cover works well for traveling, the Surface Keyboard provides the missing numeric key pad. The keys don't feel like the chicklet keys on some keyboards. This keyboard makes it easier to replace a laptop or desktop pc with the Surface Pro 4 tablet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect keyboard!

    Posted
    archyinva
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Microsoft finally gets it right! Some people complain about no backlight, but that's really only a concern for black keyboards. This one is accented nicely. It's compact, bluetooth and has all the keys I want. I travel a lot for work, so being able to toss this in my suitcase and have it with me wherever I go is great!

    I would recommend this to a friend