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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 219 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the Surface Laptop's lightweight design and ease of use, frequently praising its portability and user-friendly interface. The touchscreen and performance also receive positive feedback, with many appreciating the sleek design and long battery life. However, some customers express concerns about the limited storage capacity and the price point. A few users also mention the speed of the solid-state drive as an area for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 219 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really only takes one word but since I have to write more, this is an awesome computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and service was above expectations which has always been my experience at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and light laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for few weeks now. So far so good and I have no complaints other than battery drains fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad you're loving your new Surface Laptop. This device was designed to have up to 14.5 hours of battery life, and we have some tips and tricks to help optimize your device to make the most out of it! Check them out here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power. We hope this helps!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research I bought this product for my daughter. It has been fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it over Macbook Pro. 4G is enough for the most of office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother in law. She loves it. No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy setup, especially including the voice command software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous purchase & well worth the money - would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product works smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Microsoft surface pro and I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet to get work done quicker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet fits in my backpack and it’s a quick boot up time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my significant other and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is so easy to use and understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really nice features that make it useful for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop & accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface is excellent and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Good quality without spending a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 comouter and great experience will recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service very fast and delivery time to time great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price; meets all our needs. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product and service. Thanks you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Works great and transferred all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Nice new computer purchase. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows conputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was wonderful and patient with us! !!

    I would recommend this to a friend