Customer Ratings & Reviews
- Model:
- D9P-00001
- SKU:
- 5855804
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Surface Laptop's lightweight design and ease of use, frequently praising its portability and user-friendly interface. The touchscreen and performance also receive positive feedback, with many appreciating the sleek design and long battery life. However, some customers express concerns about the limited storage capacity and the price point. A few users also mention the speed of the solid-state drive as an area for improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Its a good buy at the sale price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a light laptop with a quality screen. I compared it to the table at BB that was selling some high end chromebooks. This one seems to have the best value, bigger screen and just as nice of a quality display. It has very good hidden speakers under the keys and almost as light as the 12.3 chromebooks. The only thing I don't like is the loud mousepad.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow! We appreciate the great review. Not only are the speakers discretely hidden under the keyboard, but they feature radiant omnidirectional sound and Dolby Audio Premium. We hope you are enjoying how they sound. Thanks for the feedback!
Best,
Amanda
Surface Customer Care
- Pros mentioned:Touchscreen, Weight
Love It so far!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Microsoft Surface Laptop computer and I am quite happy with it. It's fairly light weight and easy to carry around. I also purchased the docking station for extra USB capability. Having the touch capability along with the keyboard is great as well. I really Love it so far and look forward to having it for quite some time.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you leaving this review. The Surface Dock will greatly increase your ability to use the Surface Laptop with additional devices using a variety of inputs. Thanks for investing in the Surface family!
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Speed
Portable Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerful laptop for my teacher and college life.
I would recommend this to a friend - Pros mentioned:Touchscreen
Love my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface is so easy and I love the touch screen.
I would recommend this to a friend - Pros mentioned:Touchscreen
Very comfortable. Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Lenovo first and ended up returning. Computer feels very comfortable. Great screen. Would recommend.
I would recommend this to a friend - Pros mentioned:Touchscreen
Great Laptop for School Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop for school use. Great sounding speakers also. Fast and the screen quality looks crisp.
I would recommend this to a friend - Pros mentioned:Ease of use
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very user friendly and i feel like all of my personal information is secure.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Sleek, simple, fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the laptop version of the surface - it’s much more conducive to my lifestyle though I enjoyed the classic surface as well. I just appreciate how fast and effective it is while being light, easy, and very modern in style. Great value for the investment!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Katherine,
We're excited to hear your Surface Laptop has been a great fit! Our modern design is not only lightweight, but also makes for a powerful machine that you can take on-the-go with you anywhere. Thanks for being a loyal Surface customer!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Touchscreen
Great lightweight laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Surface laptop because it's lightweight but still has the same qualities as the Surface Pro. I have arthritis so it's easier to handle and the keys are easy to the touch. This Surface laptop responds quickly on the internet and is easy to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you're enjoying the speed and comfort of the Surface Laptop. The Alcantara material is definitely a comfortable addition to create an extraordinary typing experience. We're thrilled that this device has been the perfect fir for you so far! Thanks for sharing you experience with the community.
Kind regards,
Jessica
Surface Customer Care
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very negative experience with 2 HP Laptops and gave up. Spent a little more money and went to the new Surface and was blown away. Make sure to upgrade quickly to 10 pro or you might be disgruntled about why simple things like Chrome won't download or install. (the upgrade is free). So far, this is a fantastic product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Darren,
First off, thank you for taking the time to leave a review on your experience with the Surface Laptop! We're happy to hear that you're loving your device, and that you make sure to upgrade to Windows 10 Pro.
Kindly,
Victoria
Surface Customer Care
Great Computer for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small enough to carry around in book bag and a long lasting battery life
I would recommend this to a friend- Pros mentioned:Performance, Weight
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy in search of a computer for school and after receiving help from one of the experts I ended up getting the Microsoft Surface. It has been a great computer so far, fast, lightweight, and very quick. Very pleased with my decision.
I would recommend this to a friend - Pros mentioned:TouchscreenCons mentioned:Storage
Perfect Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to update my computer and found this gem! Touchscreen, enhances security features, and amazing color clarity...this laptop is amazing! My only regret is not opting in for the one with larger GB! Definitely recommend to anyone!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're happy that you've been impressed by the Surface Laptop! It sounds like it's been perfect for your photography, especially in terms of graphics! Thanks for taking the time to tell us about your experience, we hope you continue to enjoy your device!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Touchscreen, Weight
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I traded my tablet for this laptop as I am also a part time college student so it works in my favor. It is thin and light weight and it doesn't freeze up like my tablet. I am able to complete my assignments freely because it's easier to type on. Overall am enjoying my purchase
I would recommend this to a friend - Pros mentioned:Touchscreen
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the touch screen. The thinness of the laptop is perfect.
I would recommend this to a friend - Pros mentioned:Speed
slim and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft computer is so fast and the texture is amazing
I would recommend this to a friend - Pros mentioned:Touchscreen
Surface Laptop is the stuff!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect laptop for anyone who needs an attractive, sleek all-day battery device! The screen immaculate and the keyboard is just a dream to type on. If you catch on sale buy it, even you don't buy it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow! First off, let us thank you for taking the time to leave such a glowing review of your experience with the Surface Laptop. We're really happy that you are loving your device so far, and that the keyboard has been a great feature for you.
All the Best,
Amanda
Surface Customer Care
Well designed and simple to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this primarily to make presentations. I switched to Windows 10 Pro because I wanted to use some apps outside of Microsoft and a virus protection product I am familiar and comfortable with. The hard drive is fast, which is great for PowerPoint. Overall I am very pleased. My one criticism is the touch pad is a tad sensitive.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for your honestly, and taking the time to send a review in. We appreciate all the feedback here and are glad that you're finding the surface Laptop to be a good fit in your work, and will pass along the input on the sensitivity of the touch pad!
Kindly,
Victoria
Surface Customer Care
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! I love it, I don't do anything terribly advanced with it but I chose this for longevity. It's the perfect size and just pretty in general. Would definitely recommend!
I would recommend this to a friend- Pros mentioned:Performance
Very good compact laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this Surface. It is compact and light. The screen resolution is very good. The computer handles all of my apps (email, Word, Excell, Google etc) perfectly.
I would recommend this to a friend
