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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 219 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Surface Laptop's lightweight design and ease of use, frequently praising its portability and user-friendly interface. The touchscreen and performance also receive positive feedback, with many appreciating the sleek design and long battery life. However, some customers express concerns about the limited storage capacity and the price point. A few users also mention the speed of the solid-state drive as an area for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 219 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop surface is easy to move in. Everything is at my finger tips

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing and works like a champ. Would highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very quick and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for the price. Light and sleek with a great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thin and small laptop is so good to carry. Love this one

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Overall Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is so precise and laptop works very very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. I bought a surface pen as well and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for around $600 bucks. Easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable laptop, usefull, very slim highly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product easy to use, highly recomended, excellent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the tablets, I’ve had the 1,2,3 surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forth surface I’ve owned, really like the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for school purposes and it is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for just two days and already the screen does not light up once open.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tay,

      We're so sorry to hear that you're running into this issue! You are still well within your warranty; please reach out to us directly at [email protected], and we can help you get this figured out and send a replacement your way if needed.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Performance and the display is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could replace my MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could replace my MacBook Pro. Getting tired of Apple and looking for an alternate, don't know if this is the ultimate answer but it is a great step in the right direction - Dell was not an option. This is a finely build machine and someday I might get accustomed to using Windows, again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer primarily for work and it has served its purpose. Overtime, the battery does not last the entire day. I would purchase it again either with a bigger SSD and memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was excellent for students, although its touchscreen stopped working after a month. Luckily, I still had the warranty on it so I had a new one shipped to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product for students. ʕ•ٹ•ʔ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have had it for a while now and it has been really helpful, I don't really use computers that much because I do everything by phone but When I need it for an assignment it is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of money on a Toshiba and it was obsolete and slow within 6 months. Love my surface. Got an amazing deal on clearance and use it for work and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for online school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is by far worth every penny I paid for it. My son is absolute awe of it as we purchased it for his K-12 online school for 2nd grade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great colors and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product failed after 3 days. The return process was difficult. Also it was installed by geek squad. They would not help. Next purchase will be on line and install myself.

    No, I would not recommend this to a friend
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