Customer Ratings & Reviews
- Model:
- DAL-00055
- SKU:
- 5855922
to a friend
Customers are saying
Customers express satisfaction with the Surface Laptop's battery life. Many appreciate its long-lasting power, finding it sufficient for their needs. Positive comments highlight the device's ability to last throughout the workday without requiring a charge. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Loved my Surface 3...this one is even better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, convenient, great display, love that I can use it anytime on the plane....and the battery life is amazing.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Laptop. Installed Windows 10 Enterprise for them for the office. Would recommend over the surface pro even though I like them as well.
I would recommend this to a friend- Pros mentioned:Battery life
love the surface pro laptop (16Ram 500GB)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, the only thing I changed was upgrading to the windows 10, didn't like windows s, and really wants the point of windows s, people buy pc because you can do anything on them. Also if there was one thing that I could change, it would be being able to replace the battery easy, its the first thing to go on a lap, so I'm keeping my fingers crossed and hopping that the battery will last for a good 4 years like mac dose.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how your experience with your Surface Laptop is going so far. We're glad you were able to successfully switch out of Windows 10 in S mode for your preference. We highly recommend avoiding any kind of tampering with your device's battery, as this will void the warranty if you should encounter any difficulties in the future. We appreciate you choosing the Surface Laptop!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt compelled to write a review for this machine after seeing a sole one star review that fails to actually review the computer. Bought this laptop straight from Microsoft and have been using it for about a month. PROS: - Great screen, and the 3:2 ratio is the way to go if you are planning on using the laptop for any sort of productivity. I don't think I will be able to go back to a regular 16:9 screen form factor after using this. - great battery life - obviously I haven't gotten the full 14 hours or so that Microsoft claims but I haven't been in a position where I wished the battery lasted longer. Bonus that the charging block has a USB port to charge a phone or any other device without using the sole port on the laptop. - great keyboard - this was important to me, and the keyboard is very comfortable to type on. The fabric palm rest make it a really inviting and 'warm' experience. - performance - I've been working with massive MS Excel workbooks and tons of data and haven't been slowed down or been in a position where I needed more power. The Intel Iris Plus 640 graphics are very nice as well and definitely helps a lot with speed and performance (as well as the 16gb of RAM). - odds and ends - the speakers are awesome, and Windows 10 Pro (free upgrade from the pre-loaded Windows 10S) is great to use dead simple to get. CONS: -Trackpad - the only issue I have with it is that it is too loud when physically clicking. Tapping and other trackpad functions are still great. - ports - I have the Surface dock which is a great product and I highly recommend it, so the lack of ports doesn't really bother me. If I have to use one I will just plug my Surface into the dock. Yes, I wish it had a USB C port... BUT I don't see it being an issue in the future. USB A is still the standard and will still be around for quite a while. When USB C does eventually take over, I plan on just upgrading the surface dock to a newer model that will more than likely have USB Cs. Or just carry a dongle in your backpack. This isn't really a big deal to me. But I understand how it can be a dealbreaker for some. Great Laptop!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Wow! Thank you for taking the time out of your day to leave such a comprehensive review on your experience with the Surface Laptop. Not only are we sure this will be incredible helpful to people visiting the Best Buy website, but it gives us a great idea where we can improve our products for customers like you. We'll be sure to pass all this insight along to our team.
Thanks again,
Victoria
Surface Customer Care
Was not what I was expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I though this was like the surface pro just with an attached keyboard. The problem I had was it was running Windows 10 S (student edition) and not Win 10 Pro so I could not attach to my enterprise network. and for the price I was not willing to pay for the Win10 Pro upgrade Otherwise is a nice concept
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that the Surface Laptop did not meet your expectations. We appreciate your feedback, and have passed it along to our team.
Thank you,
Victoria
Surface Customer Care
great running machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it except the spidering in the touchscreen - works well.
I would recommend this to a friendGreat laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy with Microsoft - Surface Laptop. Easy to travel with.
I would recommend this to a friendGreat for photography
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best you can buy for photography and music editing
I would recommend this to a friendGreat laptop for travel!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for travel. Lightweight and portable, long battery life. Debated at length Mac vs Surface, but in the end chose the Surface since I'd owned PCs in the past and I am extremely happy with my decision.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted you chose to give the Surface Laptop a try! This lightweight device packs is not only lightweight, but exhibits excellent performance and a brilliantly beautiful display. Thanks for calling out some of your favorite features of your recent purchase!
Kind regards,
Jessica
Surface Customer Care
WAY BETTER THAN A MACBOOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down this is the most convenient laptop for a student or business human, Battery life is unstoppable and the design is also a perk. This model is great all around!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for noting some of your favorite features.The battery definitely is a great benefit that helps take you through your whole day. We're thrilled to hear that the Surface Laptop has been a powerful tool for your day-to-day activities!
Kindly,
Jessica
Surface Customer Care
Great for high school graduation gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter’s graduation gift. She has been using it for a year now and loves it.
I would recommend this to a friendgreat laptop for student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for a student. We got this for our daughter to take to college.
I would recommend this to a friendNice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact laptop,easy to identify the markings on the keys.
I would recommend this to a friendWrong Memory In Title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not 16GB memory option. Beware this is the 8GB model.
No, I would not recommend this to a friend
