Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop - 13" 2K Touchscreen - Snapdragon X Plus 2025 - 16GB - 256GB Storage - Copilot+ PC - Platinum.
  • Up to 23 hours of battery life* All day battery life for an on-the-go day. The woman with a parasol and her son, 1875 Monet Based on video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See <https://aka.ms/SurfaceBatteryPerformance> for details.
  • What's in the box: Microsoft Surface, Surface Laptop 13-inch, USB-C Charging Cable, 45W USB-C Wall Charger, Quick Start Guide, Safety / Warranty Documents.
  • Specifications: * Battery Life: Up to 23 hours * Display/Screen Size: 13" LCD display with up to 60Hz refresh rate * Storage: UFS: 256GB or 512GB * Processor: 8 Core * Graphics: NPU, Qualcomm HexagonTM (45 TOPS), Qualcomm AdrenoM GPU Note: The image does not provide any information about the specifications of the Surface Pro X.
  • TM Brilliant 13" PixelSense LCD touchscreen Surface Laptop 13" is built to be an incredible device for streaming your favorite movies, shows, and music.
  • Enhanced productivity with a large precision touchpad.
  • The ports you need: Charge on-the-go, transfer data fast, or create the ultimate desktop set up with two USB-C 3.2 ports.
  • Express your style with three color choices: Surface Laptop comes in three new colors - Violet, Ocean, and Platinum.
  • Surface Laptop 13" dimensions: 13" (L) x 0.61" (H) x 8.43" (W)
  • You are the security. Windows Hello is a faster, more secure way to get instant access to your devices using only your fingerprint.
  • Copilot: Your AI companion. Speed up tasks, get personalized answers, or find creative inspiration right from your task bar. Good afternoon! Help - Ask me for a week of plant-forward meals. Create a workshop. Bang-Coe Copilot! Sa - - ... I - - I - - . - - - - . - . - .- . -- - - - .- . - .. - - L - - - - - d
  • Qualcomm Snapdragon X Plus processors offer powerful performance for everyday use, including web browsing, video streaming, and everyday productivity with Microsoft 365 apps. These processors are powered by a 45 TOPs NPU, which provides revolutionary AI processing power.
  • Alt View 9. Microsoft - Surface Laptop - 13" 2K Touchscreen - Snapdragon X Plus 2025 - 16GB - 256GB Storage - Copilot+ PC - Platinum.
  • Alt View 10. Microsoft - Surface Laptop - 13" 2K Touchscreen - Snapdragon X Plus 2025 - 16GB - 256GB Storage - Copilot+ PC - Platinum.
  • The text on the image is a keyboard layout, which is a diagram of the keys on a keyboard. It shows the positions of the letters, numbers, and symbols on the keyboard. The layout is typically used to help users familiarize themselves with the keyboard, especially when learning a new language or operating system.
  • Alt View 12. Microsoft - Surface Laptop - 13" 2K Touchscreen - Snapdragon X Plus 2025 - 16GB - 256GB Storage - Copilot+ PC - Platinum.
  • Alt View 13. Microsoft - Surface Laptop - 13" 2K Touchscreen - Snapdragon X Plus 2025 - 16GB - 256GB Storage - Copilot+ PC - Platinum.
  • Copilot is Your AI Assistant on the Microsoft Surface Laptop 13" video 0 minutes 59 seconds
  • Long-Lasting Battery and Silent Operation of Microsoft Surface Laptop 13" video 0 minutes 51 seconds
  • Student Productivity and Organization with Microsoft Surface Laptop 13 video 0 minutes 55 seconds
  • Unboxing the Microsoft Surface Laptop 13" video 0 minutes 53 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 12" and 13" Sizzle Video video 1 minutes 00 seconds

Microsoft - Surface Laptop - 13" 2K Touchscreen - Snapdragon X Plus 2025 - 16GB - 256GB Storage - Copilot+ PC - Platinum

Model:
EP2-36981
SKU:
6623675
$899.99

Customer reviews

Rating 4.8 out of 5 stars with 225 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 225 reviews

  • Lovely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very slick and lightweight. Keyboard is very good too

    I would recommend this to a friend

  • Surface

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the first computer as the screen died after only 2 weeks of use. Replacement seems to work fine.

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really portable, and really worth the money, good buy thinking of buying one for my gf.

    I would recommend this to a friend

  • In love with my device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing Device I am loving this device and happy I got recommended for it.

    I would recommend this to a friend

  • Surface Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface laptop has been great. I wanted something light and portable as a physical therapist that I could buy a good shell case for. It has been great so far.

    I would recommend this to a friend

  • Best buy best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very satisfied with that product

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim efficient hard and working great speed no freezing

    I would recommend this to a friend

  • Med School

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to help me learn to use AI for school and personal. LIte weight is nice for taking with me. Battery life so far is great.

    I would recommend this to a friend

  • Great for general use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface product. I have loved everyone. I use it for basic business functions and love it!

    I would recommend this to a friend

  • Best laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, best i have found. My daughter uses it for school and leisure, it is very fast. Great laptop

    I would recommend this to a friend

  • Surface pro laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It has helped me get through with school.

    I would recommend this to a friend

  • Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the things that it can do..... One of them is that it has a coploit that helps with the ideas that I have. I also love that its a touchscreen. These are just a few.

    I would recommend this to a friend

  • Go for it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast laptop.. Happy to purchase it!! recomend it

    I would recommend this to a friend

  • Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface laptops never fail. Very light with good built.

    I would recommend this to a friend

  • Good Student Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a an excellent laptop for college. I also use my Microsoft Surface for some games and social networking. It has a long life battery and I only charge it every couple days or more with consistent use.

    I would recommend this to a friend

  • Surface for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worth every penny. Copilot works like magic

    I would recommend this to a friend

  • Best laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, bought it for online classes and to use at work. Easy to set up, download and search speeds great! Battery life better than any laptop I have owned

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality works great and recommend to everyone

    I would recommend this to a friend

  • Great purchase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Great purchase! Great purchase! Great purchase!

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop works as described. I use it everyday

    I would recommend this to a friend
Page 6, Showing 101-120 of 225 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.