Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Left. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 1. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 7. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 10. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 11. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 12. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 13. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • Alt View 14. Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation).
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds

Microsoft - Surface Laptop - 13.5" - Intel Core i5 - 4GB Memory - 128GB Solid State Drive - With Mouse (First Generation) - Platinum

Model:
JRR-00001
SKU:
6134347
Your price for this item is $919.99
Clearance
The comparable value price is $1,149.00

Customer reviews

Rating 4.6 out of 5 stars with 172 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers are delighted by the Surface Laptop's lightweight design, ease of use, and impressive performance. Many appreciate its compact size and the responsive touchscreen. While some users noted limitations with the RAM, the positive feedback on other features, such as battery life and sleek design, overwhelmingly outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 172 reviews

  • Easy to use laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I'm terrible with technology and this laptop is easy to use. Definitely worth it.

    I would recommend this to a friend

  • Excellent Tool for both Home and Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Surface Laptop for a client that owns a small home office business. She loves the portability and flexibility of the docking station and external monitor as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! Love the touch screen easy to set up! Nice and slim lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Fast and light

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is quick and light. Very limited eith Eindoes 10S. Windows 10 allows for full functionality.

    I would recommend this to a friend

  • Great Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best computers I have every owned!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is amazing its fast and light way better than the mac

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    so far , so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate and learn. long battery life love facial recognition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Wonderful laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use, fast and perfect for my needs. I love it.

    I would recommend this to a friend

  • First laptop, excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my friends had apple back in college so naturally I wanted something different. This is my first laptop I've ever had that's specifically mine, I rented used old and used ones through college. The battery has been great, the keyboard has a cool feel to it and the graphics are fantastic on it. Definitely made the right choice and would again!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing to give the Surface Laptop a try! We're thrilled that you're loving the long lasting battery, and amazing Alcantara fabric. This is definitely a great choice as far as graphics go, and all in all a super powerful device. Welcome to the Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my old laptop for 12 years. The new technology is more than I expected. I love this laptop and would recommend it to anyone.

    I would recommend this to a friend

  • laptop for college graduate going to Med school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought her the laptop to continue her schooling, She has already warn out one laptop and this was her new laptop of choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Fantastic product, easy to use, excellent speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, compact, great results very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Stylish, works very well, light

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs beautifully, light and sleek. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great laptop for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very thin and light. Love my purchase!

    I would recommend this to a friend

  • Perfect for work on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use working on the go. Perfectly compatible with our software and easy to transport.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and handy.Super software and very fast.Only disadvantage is with remote connection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff, very knowledgeable, and helpful. Very excited to use my new computer!

    I would recommend this to a friend

  • Love this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, love the blutooth mouse. love the security of the system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    compact and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought the surface pro tablet, but I did not like that I could not use the tablet on my lap. This tablet is perfect because I can use it anywhere. It is simple to use and setup. I love the face recognition to unlock the laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Susie,

      We're happy to hear that you found the perfect fit out of the devices in the Surface line! It's great to hear that you've been enjoying the facial recognition, and appreciate you taking the time out of your day to leave a review!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Love this laptop!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this purchase. It’s not bulky and easy to carry

    I would recommend this to a friend
Page 4, Showing 61-80 of 172 reviews
Sponsored

People also viewed

  • ASUS - Vivobook Go 15" Laptop FHD - Ryzen 5 with 8GB RAM - 512GB SSD - Mixed Black
    Your price for this item is $329.99
    The comparable value for this item is $499.99
  • Acer - Aspire Go 15 Laptop – 15.3" WUXGA 1920 x 1200 IPS – Intel i5-1334U – Intel UHD Graphics - 8GB DDR4 – 256GB PCIe Gen4 SSD - Steel Gray
    Your price for this item is $349.99
    The comparable value for this item is $599.99
  • Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 32GB Memory - 1TB Storage (7th Ed) - Black
    Your price for this item is $1,499.99
    The comparable value for this item is $2,099.99
  • ASUS - CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray
    Your price for this item is $549.00
    The comparable value for this item is $599.00
  • Apple - MacBook Air 13-inch Laptop - Apple M4 chip Built for Apple Intelligence - 16GB Memory - 256GB SSD - Midnight
    Black Friday Deal
    Your price for this item is $749.00