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Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Cobalt Blue-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 618 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Best Windows laptop hands down.

    Posted
    wendeljohnsmith
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just a disclaimer: I love Apple product and have had them for a long time, but am now slowly making the switch BACK to Windows. Read further if you're an Apple owner on the fence about switching over. I agree with the first reviewer as well. Overall, a great laptop, and can handle mostly everything you throw at it (except heavy video editing or something graphic intensive), however, you must remember this laptop isn't made for that type of work. I did a lot of research on this laptop before purchasing and am definitely glad I did. I have been waiting a while for a good laptop to come out because all the other brands seem to do much of the same, and unfortunately, Apple has left their "prosumers" behind by putting in sub par components or lacking innovation. So, for the Surface Laptop: Very well designed, clean, and what we call nowadays as "Apple" like quality. The screen is amazing, clear, bright, and color accurate. And the touch gestures as well as interacting with Windows 10 works very well. Keyboard took a few hours to get used to because I was used to the Macbook Pro, but it definitely feels great and superior to the new Macbook Pro keys that feel very unnatural. The only bummer I'd have to say about this laptop is the lack of ports. Like who uses a Display port anymore? They should have just put a USB-C port there instead or another USB port. Performance wise, I haven't put it through the loops yet, but working with Adobe Creative products (Illustrator, Photoshop, etc) have been pretty smooth so far. I treat this laptop as my day to day laptop instead of my powerhouse (currently my old macbook pro). I am waiting for the new Surface Book 2 or a higher powered Microsoft device before I make the move. But I can say with confidence that I am definitely a Surface customer now. The build quality for Windows is refreshing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this laptop

    Posted
    jquinones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    You can probably tell by my review summary, that I'm a big fan of this laptop. Now, it's true that if all you're concerned with is price-to-performance, this is not the best value for your money. There are other laptops (like the HP Spectre x360) that are a much better value proposition. Don't get me wrong, this machine is very capable and aside from running some extremely heavyweight applications (AutoCAD or rendering a lot of video), you'll be just fine with most everything you can throw at it. Just for context, do a lot of Web browsing, Word and Excel work, and also Web/Software development mostly in Visual Studio and PhpStorm and this thing handles all those tasks with ease. The real value of the Surface line is in it's premium feel and extra attention to detail. The keyboard is really good and typing while resting your hands on the Alcantara fabric just feels premium. The screen is also very good. Even though the resolution is less than the Surface Pro's resolution (I have the Pro 4), you really can't tell the difference. It does seem to be a bit brighter than the Pro 4's screen too. Battery life is also great. I've been using this laptop at work where the WiFi signal is not great, but this thing never drops the connection and the battery lasts my entire day with juice to spare. I can go on and on about how much I really love this laptop. If you're in the market for a premium laptop, give this machine a serious look. You'll be glad you did. P.S. the Cobalt Blue looks absolutely awesome!!!! It looks a little metallic grey depending on the angle you're looking at it, but awesome nonetheless.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thanks for leaving a review! We're so happy to hear that you love your device, and the color choices you had with customizing your Surface Laptop. We'll be sure to pass on your feedback with our team, especially about the WiFi connectivity.

      Thanks,

      Victoria, Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    A great overall laptop

    Posted
    mijcon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I walked into the store, I certainly didn't expect to pull the trigger and buy a laptop. I spoke with multiple associates, played with all of the options, and I ultimately settled on this. I could not be happier with my decision. As far as the basics are concerned, on paper it looks "good" but nothing amazing. The processor is "only" the 7th generation Intel series, and you pay a little bit for the Microsoft brand, but don't get caught up on that. I'll also tell you now that the fit and finish of these laptops just might be superior to the Macbook lineup. The laptop is super responsive and it weighs next to nothing. The screen is bright and has a high-resolution, and although it might be a bit small for some, I think it's a great balance of size and portability. The battery life is amazing: I could probably get over 12 hours on a single charge if I tried. In addition to having solid general specs, there are a few standout features of the Surface lineup. This laptop supports Surface Pen and Dial (although it doesn't come with either) and has 10-finger multi-touch, which I find surprisingly useful. It stays connected to Wi-Fi even when asleep, which is also nice. The fabric keyboard looks stunning and is warm to touch. Windows Hello signs on with an infrared scan of your face if you choose, which is incredibly fast and painless. Lastly, the charging cable is held magnetically, so it won't damage the charger or laptop if it were to get yanked out at a bad angle. Think MagSafe, but a slightly improved design. That's not to say there isn't room for improvement. It would be nice if there were more ports. USB-C would also be nice. An option for cellular connectivity would be great as well. Those are my only complaints, and none of them really impact the way I use my laptop and I assume the majority of consumers probably wouldn't be bothered either. Overall, this is an amazing laptop. Absolutely no regrets.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the stellar review! We're grateful you took the time to share some of your favorite features of your new Surface Laptop. We are always striving to impress our customers with above and beyond performance (and look good while doing it.) It's always great to hear from customers like you who feel that we have gone above and beyond in our design! We're also ecstatic to hear you are using Windows Hello. This is a great tool that has made it faster, and more secure than ever before to sign in on your Windows device! Thanks again for the incredible feedback, we appreciate you taking the time to write such a thoughtful response to your experience.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The Perfect Macbook Alternative

    Posted
    PaulWall
    • My Best Buy® MemberMember

    I needed a new laptop for light work and school since I quit gaming and sold my desktop. I was headed to Best Buy to possibly purchase the New 2017 Macbook with the 256GB SSD for $1499. I decided to look at few windows machines before I headed to the little Apple section at my store. I saw this surface laptop and it had the specs I wanted, which was a 7th gen i5 and a 256gb SSD. I saw the price and was impressed by the build, screen, and keyboard. I did a quick google search on my phone to look at the reviews and they were all positive. It had everything I needed compared to the Macbook at $200 less. After comparing the two, I couldnt justify paying an extra $200 for the Macbook, which has a faster SSD and a higher end i5/integrated graphics as well as a brighter screen. These were small things you would not notice compared to the Surface laptop other then the SSD transfer speeds. You get a touch screen with the Surface laptop and I think the keyboard feels more natural then the Macbook's. The speakers on both machines get surprisingly loud and clear from such small laptops. Anyways, I left the store with the Surface laptop and am very happy with my purchase. Microsoft made a great machine that's on par to compete with the macbooks!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smooth screen, aesthetic & lightweight.

    Posted
    Silverblade
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Outer build: Compared to its rivals, Microsoft Surface Laptop screen resolution shows content in a closer manner. As other laptops usually have 1920x1080, this 3:2 ratio really makes reading books or surfing on websites comfortable. If you don't like to read small letters and like your screen with more content then I'd recommend this laptop. As I love to see high quality photos in my screen/background, this laptop's resolution makes the letters refined without getting to the degree that strains my eyes. The black border of the screen is evenly distributed and thin to the point that it is not a bother and does not feel like it takes up a lot of screen space. In terms of Mousepad and keyboard, I think Mac win over Microsoft. The feel of Mac's keyboard is different and more consistent, whereas the surface has a little wobbly keys. The keyboard lit in this laptop is badly made. It is not balanced over all the keys and you can locate the light-bulbs from the strong lights emitted under certain keys. It is very light and good looking. I carry it around my backpack throughout the day without any shoulder or back stress. Inner build: I bought this to use it for college work and engineering. I would not suggest you buying this if you plan to run 3 or more heavy programs on this. It will run, but you might have to wait 2sec. often if you were heavy loading it. For its price and specs, this laptop is more for everyday uses (email, write essays, web searches) with all the comfort and beauty you need. I chose this because I'll spend more time reading and writing than doing heavy computing. If I had to do heavy computing, I'll just recur to the pcs that the college provides.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Wow, thank you for leaving such an in-depth review on your Surface Laptop! We're happy to hear that you're enjoying the device overall. We have sent your review to our team, and hope you continue to enjoy your device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Perfect macbook pro replacement.

    Posted
    Avera
    • My Best Buy® MemberMember

    After been a mac user for so long I decided to give windows a try, it wasn't easy due to the fact that there are lots of great choices in windows world to choose from, so I had to do some research to find my MacBook pro replacement and I nailed it with the Surface laptop, It is on par or just above apple built quality, it takes some time getting used to windows but it's actually very simple, windows 10 worked great from the start but after getting some updates it's even better fast and fluid all the time nothing I usually use has slowed it down at all , just out of curiosity I opened edge browser with 9 open tabs in four of them I ran youtube "4k" streams simultaneously while I ran excel, Spotify, mail, windows store and some other programs and the thing never slowed down one bit, touchpad works great, love windows hello.screen is great the touch screen is growing on me, battery life is awesome, so far I have no regrets and no complains about it. I will stick with Microsoft programs, mail, edge etc. on my Surface just like I did with my MacBook by only using apple programs to ensure smooth performance, I also switched to edge browser on my iPhone to synchronize my passwords and internet stuff. Also one more pro to consider is that the charging plug is magnetic which to me it's awesome I loved that on my MacBook pro and I hated it that apple did away with it in the newer macbooks.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Avera,

      Thank you for your review! We're so glad you made the switch to the Surface line and are happy to have you as part of the Surface family. We have forwarded your review along to our team and really appreciate the insight you've given us on where you think the Surface is great! Thanks again for taking the time to leave a review.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Surface Laptop Cobalt Blue

    Posted
    miashottangel
    • My Best Buy® MemberMember

    I am absolutely in love with my Microsoft Surface Laptop. I purchased the Cobalt Blue i5 Model and have had no issues. I am perfectly happy with Windows 10 S and have no need for programs. The Windows App store has improved with adding major Apps like Spotify and I know the store will continue to grow. If you do need to install full programs, you can get Windows 10 Pro for free until the end of the year. After that it will cost $49.00 which is still cheaper than the original License price of $199.99. Plus it comes with a free year of Office 365 personal!! The Surface Laptop is a beauty to behold and has everyone's head turning like it's an expensive car driving on the road. I have previously owned a Surface RT, Surface 2, Surface Pro 2, Surface 3 and currently own a Surface Pro 4 and Surface Book with Performance Base. I have to say though that the Surface Laptop has blown me away. Microsoft hit the ball out of the park with this one!! I totally recommended this device no matter where you purchase it from. Just a heads up, Plan on spending a bit more on an extended warranty as this device is not easily fixable. It will be worth it, trust me!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A good laptop on its own right

    Posted
    doremon0710
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This laptop certainly has its own position among the best laptops out there. It does not really stand out in any special category, but the total package is nevertheless an awesome machine. Pros: 1. Best in class build quality. This machine is constructed out of a single piece of aluminum. There is no screw, no seam whatsoever. The whole machine has no gap or removable parts except the hinge. Top-notch build quality, even better than the macbook pro I would say. 2. Good performance with no noticeable heat. I got the core I5 with 8GB RAM. The machine just runs flawlessly with no hiccup. I use it for programming and school projects. It did serve me well. 3. Good typing experience This machine provides good keyboard travel and experience. No complains here. 4. Good display and long battery life Display is really good.This machine's aspect ratio allows better web surfing experience than 16-9 ratio from other laptops. Battery lasts me all day. However, it takes up to 3 hours to fully charge from 0 to 100. Cons: 1. Pricing This laptop is typical Microsoft machine. It does not come cheap. 512Gb option costs an arm and a leg compared to similar hardware machines from HP and Dell (HP Spectre x360 2017 and even Dell XPS 13 2017) 2. OS Windows 10S is a no-no here. I have to update to Windows 10 pro for better productivity.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking the time to leave such a detailed and honest review on your Surface Laptop experience so far! We're happy to hear that you have been enjoying your device overall, and have passed your review along to our team for a read!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Mac quality, PC price

    Posted
    MrDoctor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always loved the customization and general compatibility of a pc. I built my own desktop at one point, but anytime that I had bought a PC it was a Sony Vaio; they just seemed to do it right and pioneer innovation. However, in recent years I have been lured and pleased with my experiences with apple (ipod, ipod video, multiple generations of iPhone, apple watch). Now that Sony is no longer manufacturing PCs I was at a dilemma. Other than sony, no other PC stands out as a quality product, historically speaking. I decided that if a PC, I would buy Microsoft hardware and software to ensure that everything worked well together. This was influenced by how wonderfully apple products work, but since they do it so well I really considered switching to Apple. I decided to go Microsoft because I got more bang for my buck and I'm pleasantly surprised. Windows 10 for a dated system may be bad, but Windows 10 for hardware supplied by the same company is definitely a good thing. I have power, style, and economy in one package. I'm sold on Windows hardware.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this laptop

    Posted
    ames10036

    I use my laptop constantly for my work as a freelancer/personal assistant. I always have multiple browsers open using Google and creating Excel spreadsheets. My clients are impatient and want everything done very quickly. I needed a lightweight/portable laptop that started up instantly, was really fast and had good battery life. I just open my laptop and it instantly starts, I don't even have to type a password because of the facial recognition, and because of the great battery life, I rarely have to get out the cord and plug it in when I'm with a client. I have had no problem with waiting for things to load or waiting while my laptop restarts. It's so fast, I love it. And the touchscreen is just gravy. Both my husband and my main client (a mac user) have laptop envy and want to buy one. I couldn't be happier. Oh! And thank you to the Best Buy employee at the Fifth Ave location who sold me on this laptop. I was so worried that the i5 processor would be slow, but he was right, this laptop is fast and I absolutely love it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Ames,

      Wow! First off, thank you for taking the time out of your day to leave such a detailed review of your Surface Laptop! It sounds like it's been the powerhouse you need, in order to get work done for your clients. All-in-all, it sounds like the Surface Laptop is the perfect fit for you, and we hope you continue to enjoy your device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Elegant Workhorse

    Posted
    Mianster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I traded in my three-year old Surface Pro 3 towards this purchase in a Best Buy Store. It was a phenomenal device in mint condition but with my travels and productivity, I found myself using the tablet as a standalone option less and less. Enter the Surface Laptop. Granted, this is expensive machine, however the build quality is so far appreciated as is the internal speakers. The display is quite nice and typing is a breeze. Considering I got a decent trade in value of my Surface Pro 3, it made swallowing the price far easier. The battery life is fantastic from the past few weeks of usage. I do some platform gaming from Steam on this device paired up with Xbox controller and it's a pretty flawless experience. As a working professional, I really like the aesthetics and don't mind that there is no expansion options (I really don't want to open my laptop and add SSDs or RAM). Overall, it's a nice machine and I trust it'll be good to me for the coming years as was my Surface Pro 3.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for the review! We're so happy to hear that your Surface Laptop has been able to keep up with all of your gaming and work demands, and are happy to heave you as part of the Surface family!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Microsoft has nailed hardware design

    Posted
    QMONEYakaQDOLLAZ
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Surface Laptop is beautiful. The colors are amazing. I had the cobalt blue, but exchanged it for the burgundy. The trackpad is very responsive but could use some improvements in terms of feel. Otherwise, I love the laptop. Lightweight, with great weight distribution. Easy to hold in one hand if moving around or even laying in bed. Windows Hello integration works very well. The keys are a joy to type on. They feel great and you can barely hear them. This is the perfect laptop for college students or anybody doing relatively basic/Office work, and wants something they can carry around with them. Windows could be a bit better in terms of responsiveness and reliability, but in terms of the Surface Laptop, they've absolutely nailed it. It's one thing to try this in store, and another to have it in your home or on your commute. I'm in love.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thanks for taking the time to leave a review! We're glad you were able to enjoy picking a color that you like best. We'll make sure to pass on your feedback about the trackpad; there's always room to improve.

      Thanks again,

      Victoria, Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    IF you want efficient, speed and consistency

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    IF you want efficient, speed and consistency, any of the surface models (even 4 GB RAM versions) are all excellent. All versions will outperform most Lenovo & Dell comparable and even higher spec computers and tablets. I have the surface pro 4 for personal use, surface pro (new) for work and my wife has the surface laptop. My personal surface pro has 4 GB RAM, the laptop and newer surface pro each have 8 GB RAM and they will easily outperform any work computer I've ever been provided. These computers are consistent, fast and always perform at a high level. I've got a little over 18 months of lengthy daily use with the Suface “brand” and I don't see any reason to change back to anything else given how these machines have performed and held up over time. The new Surface Laptop is amazing. I personally prefer to have the tablet capability, but my wife likes the more traditional laptop and is hooked after having been a consistent Lenovo for work and apple for personal computer- she's happy to have switched. Great performance, excellent sound and we both love the overall feel, build of the laptop.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Michael,

      Thanks for the great review! We're glad you took the time to fill us in on your experience with your Surface Laptop. It sounds like you and your wife have both been loyal users of the Surface line, and we're happy to hear that you know exactly what makes the Surface line so special. Thank you for the review, we've passed it along to our team and hope you and your wife both continue to enjoy your Surface experience for years to come!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Sweet Work Machine

    Posted
    Mitchwtx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought the Surface laptop after looking at the Surface line since the original Surface. Didn't need/want the tablet form factor and the Surface book was a bit pricey for me, so the Surface Laptop was right in the sweet spot for me. Had it a couple of weeks now and love it. Great form factor - light, durable and (relatively) powerful. The keyboard and track pad are great, the screen is bright and clear with the bonus of being a touchscreen. I use it mainly for MS Office / Gsuite document creation and it's perfect for that. The speakers and microphone are loud and clear for video conferencing. The sound is natural and warm - not tinny or boxy like a lot of laptops I've used. So far the fact that the PC only has one USB port hasn't been a problem. I have a Bluetooth mouse, so I don't need a port for that. Works fine with my USB drive, but I mostly work in OneDrive and Google Drive, so I don;t use that much. It might be blasphemous, but this feels like a next-generation Macbook for Windows, I love it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Mitch,

      Thanks for leaving this great review on your experience with the Surface Laptop! We're glad to hear that you're enjoying your device.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Super acceptable laptop but expecting more

    Posted
    cyberpilate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This laptop is perfectly okay, but considering how much I paid for it and the Mcrosoft name, I should have gotten something that blew my socks off. It's speedy, easy to use for everyday tasks and some mild multimedia applications. Windows Hello turned out to be awesome and made the computer quick to start up out of sleep mode. The design makes me feel like the coolest hipster in Starbucks and the keyboard is something I wish I could take with me to another laptop - because that's what I'm getting. Once the honeymoon wore off, I'm finding lag issues, low streaming quality and the beginnings of some heating issues, I just can't justify the price for this machine. If you're using it more as a student assistant for light processing or just to surf the web, this is the coolest laptop on the block. Push it a little further though and you'll be better off with a cheaper option.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Small yet mighty!

    Posted
    Geopixie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Microsoft Surface laptop was not the laptop I originally intended to buy. After looking at all options in my price range, I reached out to the sales associate. After trying many laptops, he led my to the Surface display. Apprehensive, I did take a look. As we discussed the Surface's pros and cons, I asked about sound and video definition. And dagnabit if he did not read my mind and pulled up The Beatles playing their last concert on the roof of Apple studios. That sold me, but I kept in mind that I could return the computer in 15 days. Now 21 days later I can say I am very satisfied with the processing speed, ease of use, HD graphics, size, and style. I opted to not use the Windows 10S OS and stuck with Windows 10. All is great!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're delighted to hear you're loving your experience with the Surface Laptop so far! We're excited you decided to give this powerful machine a try. Thanks for calling out some of your favorite features like the brilliant display, speed and personalized style in cobalt blue.

      We hope you continue to discover all there is to love about the Surface Laptop!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    HORRIBLE- BLACK SCREEN

    Posted
    Sarah
    • My Best Buy® MemberMember

    I was so excited for this laptop! It worked great the first 2 weeks but then the screen stopped working. I took it to get 'fixed' but Geek Squad was only able to give me a temporary fix. I took it in 4 times before I finally requested to get a brand new surface laptop. I was told this would fix the problem because it was just a defective computer. Not even 2 weeks with the new computer and the SAME thing happened. The screen was black when I tried to turn it on (although the keyboard would light up).Once the screen gives out, you are not able to access your files. Since I am in school and rely heavily on this computer, this type of problem is a huge deal. I returned the computer because I couldn't handle another incident. I don't recommend this computer, especially if you are planning on using this computer for school/work.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Sarah,

      We want to apologize for the experience you've had with your Surface Laptop, as it is not the norm. We are glad that you took the measures of going to our team to work on getting your device repaired and replaced. We are surprised and sorry that it seemed to have the same issues. We've passed this along to our team, and hope that similar issues will not come up in the future.

      Thank you,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Awesome laptop - great value and features!

    Posted
    Southside2005
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is actually the 6th Microsoft Surface we have purchased. (3 Surface Pro 2s, 1 Surface Pro 4, 1 Surface Book, and now 1 Surface Laptop). This one is nice 'best of' model for a college student or casual user. It is super thin, yet sturdy. The keyboard is fixed, not floppy like the Surface Pro, which makes it easier to use when sitting on a couch, chair or bed. It does not convert to a tablet, though if you turn on it's side you can still draw on it in portrait mode using a touch pen (bracing the keyboard with a pillow or something). This machine (8 GB, 256 model) is surprisingly fast - same speed as my Surface Pro 4 for less money. They screen is amazing and touchpad is absolutely perfect, your finger glides over it so smooth and it is very responsive. As long as you are not looking for a tablet, this is an incredible machine. Out of our 6 surfaces, we have never had a single problem that needed service or customer service.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks so much for being such a loyal Surface user! We're glad to hear that you are enjoying your device, and that you're getting everything you need from it. We're going to make sure to pass your review along to the team.

      Thanks again,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Beautiful, Capable, Lightweight laptop

    Posted
    SemiTechie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My Lenovo Yogi suddenly became very temperamental. After looking at my options for a work-grade device I settled on the Surface Pro. It pretty much set up itself - installing my Office 365 and linking to my OneDrive. It took a number of days to download all my files so I had them both local and in the cloud (though that may be because I didn’t spend time figuring out how to keep the synch running when the device went to sleep). Connecting to GoogleDrive and my Gmail accounts was a breeze as well. I recommend the machine to anyone looking for a great work tool. Only nit is that I had to load Windows 10 Pro because the device comes with the Windows that assumes you are always connected.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for providing your valuable feedback with the community. The Surface Laptop is a great device! Between its brilliant display, to its speedy and powerful performance, this is an exciting machine to rave about. We're glad you were able to successfully update to Windows 10 Pro for your needs. We hope you continue to enjoy your new Surface Laptop!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    A Very Solid Offering

    Posted
    neurodoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I enjoyed setting up this laptop wore than any previous Windows device because Cortana talked me through the setup and I answered the questions verbally also. I have used this laptop for about a week and it has behaved flawlessly. Using Windows 10 S is not a problem for me because, for the purposes I use this laptop, apps from the Windows Store are fine. Performance is not blazing fast but is certainly more than adequate. Video streaming or video playback from disk both work without any problem. There is only one USB port, so I also purchased a Surface Dock, which works fine with the laptop. The fabric surrounding the keyboard and trackpad is still a bit strange to me but I have not found any problem with it. The screen is quite good and seems taller than a typical screen of this size, which makes working with apps easier. Although somewhat expensive, I definitely do not regret this purchase.

    I would recommend this to a friend