Customer Ratings & Reviews

I LOVE THE CONCEPT. But Please be advised this is not a normal “windows” laptop because of these mobile proccesors. I sold my MacBook Pro because I need a Windows laptop normally for the open system that they normally offer but I ended up with a worst machine in that case scenario. PLEASE MAKE THE SAME COMPUTER WITH NORMAL COMPATIBILITY AND I’LL BUY IT. The design is great don’t ever change that part .

I love my Surface Copilot!!! This is my 4th Surface product and I'm super pleased with the features of the pc especially the AI features. Looking forward to seeing all I can do with this computer.

This is a great little laptop! The quality is superb and has all the functions I need/want - backlit keys, face ID. The camera is very good for conference calls too. Highly recommend this device.

This laptop have all the features my son need for college.

Microsoft Surface Laptop. Windows 11 with touchscreen

They helped me several times,thru the years. I m happy with your services

The key board is problematic. Right after i completed setting up my computer, the whole keyboard except for the alt button stopped working right. I had to press down on the keys to get the keystroke to register. Additionall, i had a similar problem with an earlier product. 3 months after i bought it the keyboard stopped working during an exam. Needless to say, i have had a very disappointing experience with this laptop. I give it three stars because i like everything else about it, but kepboard is what makes it functional. So if the keyboard isnt reliable, then i might as well get a different laptop. I would not recommend this product to a friend.

I have been buying this model for our employees as their company laptop and will keep buyig them. Very satisfied

Amazing service walked away with what I needed and additional Microsoft bundle

its okay not that fast as my Lenovo battery life is average

Everything i want and everything i need - plus geek squad to support

I bought this surface laptop to my now college student and she’s is very pleased working and studying with it!

Great customer service! Speedy process and excellent knowledgeable staff!

The price is reasonable at best buy and the customer care is wandefull

Ordered and received in the same day! Computer cam packaged nicely and with no problems. This is my first surface laptop and I am excited to see how it turns out

Was a great price. Salesperson explained everything to use and made us feel comfortable.

had the older version of this and love this one as well. I do miss the felt pad though

Love the laptop. It’s the perfect size and very lightweight. I haven’t used it for school yet, but I know I’m going to love having it.

This Microsoft Surface Laptop in sapphire is such a beautiful machine. The color grabs your attention from the moment you open the box. It's a sleek beauty. Thin and light making it so easy to port around. The 13.8" touch screen has a thin bezel allowing maximum viewing and is very responsive to touch. The charging cord is different from any I've used before. It is flat on the end and slides into place. I like it very much but wonder how hard it will be if I need to replace it. It's powerful and quick. The Snapdragon X Plus processor has no problem taking care of business. I haven't had any problem streaming videos or listening to music while playing Microsoft games in the background or using the Co-Creater in Paint, checking emails or chatting with family and friends. I'm still learning in Co-Creater, or the program is still learning me, maybe both? Describing what I want to create doesn't get me the exact results I'm looking for yet. But it is very helpful and the more I use it the better the results. I'm no expert, I just like creating so my experience is limited. I intend to use this to expand my experience. This is a powerful, sleek beauty of a machine. Quick and responsive. Different from any other I've used and I very much like and recommend it.

like everything about it. However, when I type using the Korean keyboard on my phone, sometimes the typing works and sometimes it doesn’t. If this issue continues, I think I may need to request a replacement.