Customer Ratings & Reviews

I have to say, coming from MacBook I didn’t have any regrets. This Surface works real well, maybe a tad better since battery life is great and the apps I use work real well.

We got this for my daughter that's going to college and she loves it, lifelong battery, touchscreen, enough memory, she si very happy with it as we are happy with the price

I recently switched from a tablet to my new Surface Laptop and I love it! It is the perfect size and weight, and is amply equipped for my small business and personal needs.

I was honestly worried about 2 things: 1. The screen size being 13.8 2. buying the plus version with only 16gb of ram. I was blown away by how fast this machine is. The screen size is perfect and the machine really flows. I was running over 15 tabs in chrome while I was listening to spotify and doing light programming and it didnt even break a sweat. battery life has been solid at about 8 ish to 9 hours on 70% brightness. Very very happy with my choice.

I recently purchased the Microsoft Surface Laptop Copilot+ PC (13.8”, Snapdragon X Plus, 7th Ed) and overall I’m impressed — it delivers on many of its promises. The build feels premium, the display is terrific (bright, sharp, with great color accuracy), the battery life is solid, and the inclusion of Windows AI features / Copilot+ has proven useful for productivity and everyday tasks. That said, there is one downside I’ve run into: the 16 GB of RAM sometimes feels a bit limiting. When I push the laptop — e.g. having several browser tabs open, doing light photo editing, or running a few utility apps in the background — the system occasionally shows lag or slower-than-ideal responsiveness. It isn’t a dealbreaker, but for heavier multitasking or more demanding workflows, more memory would make a noticeable difference. What I liked: • Strong performance for everyday use • Excellent battery life • Gorgeous screen and solid design • Good storage (512 GB) — plenty of room for files, apps, etc. What could be better: • Memory could be better — 16 GB feels tight for heavier multitasking or more resource-demanding apps • Occasionally, when pushed, there’s a bit of slowdown attributable to RAM constraints Overall: If your usage is moderate — web browsing, office-style productivity, media consumption, light creative work — this laptop offers a lot of value. But if you often run many apps at once, work with larger files, or want headroom for future needs, you might want to consider a version with more RAM (if available), or budget accordingly.

This Surface Laptop is exactly what I needed for remote work and school. Setup was a breeze straight from Best Buy, and the performance has been rock solid. The Copilot+ integration saves me time with quick access to tools and chat responses. The 512GB storage gives plenty of room for files, photos, and applications. It’s lightweight and easy to carry around campus or to meetings, yet powerful enough for demanding work tasks. Battery life easily lasts all day — no need to hunt for outlets constantly. Best Buy’s service was excellent too. Highly recommend!

One of the fastest laptops I have ever used. Ideal for school. Very good performance, easy to use. I recommend it.

College student who needs a lot of storage; perfect for completing assignments. Very sleek and light design so easily portable; touch screen was a huge must have. Battery life is a little below expectations but pleased overall.

Love my new Laptop. It’s easy to move around and the color of the screen.

I have been using this laptop for 3 months now and I love it! Display is great, runs super fast, love the keyboard. The size is perfect, not too small but not too big. Highly recommend

Runs as it should. Easy setup and transfer. Quick with a clean design. Keyboard has a nice feel and materials appear to be quality. Charges quicky and holds a charge after hours of use.

The Microsoft Copilot Laptop, which integrates AI-driven features, is designed to enhance productivity and user experience. Here are some key points to consider when reviewing this device: Design and Build Quality • Sleek Design: The laptop typically features a modern and minimalist design, making it suitable for both professional and personal use. • Durability: Check the materials used in the build, as aluminum or magnesium alloy often indicate a more durable product.

Sleek, sexy and solid. It’s been a while since I’ve felt this good with my PC. Battery life is a dream, and design is excellent for both form and function. I am no longer anxious when facing my lap top: instead? I fully look forward to it!

I purchased the SL7 13.8" with the Snapdragon X Plus chip and 16GB of ram for my mother. The fit and finish is excellent and the aluminum build feels like a Macbook. So far, I haven't found any software compatibility issues with the ARM chip. However, I do think these would be an even better value with AMD Zen 5 Strix Point chips. Battery life is advertised at ~ 20 hours, but in reality is closer to 8. The screen is very bright, but is glossy and reflective. The keyboard has plenty of travel and the haptic trackpad is excellent. Idle RAM utilization is sitting at around 70%, but that is mostly due to memory caching. Having said that, I think 24GB would be the sweet spot for the base 13.8" and 15" models. The online assistant price matched Micro Center and I was able to score it for even lower than the advertised sales price at Best Buy.

It is a bit smaller than my previous version. The screen does not detach but I found that I hardly ever used that feature anyway. Love the color. Performs well. Learning to use Copilot more.

I really wanted a touchscreen laptop that also looked very nice and this laptop is definitely that. Sometimes I don’t want to use the mouse so having the touch screen is something I’m very used to. The look of it is so so nice, battery life is pretty prominent. I could use it all day and battery life would sustain it. I’ve had it for barely a month so I don’t know how it will be a year from now. I hope it’ll be worth the pay.

Great item. Works well, is lightweight, and has very smooth design.

This is the best laptop I have ever owned. It’s light weight, fast and so easy to navigate.

I am really I decided to purchase this laptop. Everything about it is perfect down to thr color and weight and how great it runs windows. Comparing it to what I used before a Macbook that always over heats and runs slow, the Microsoft Sufrace never over heats and runs so smooth

Microsoft Surface is tantalizingly close to the ...The 2025 Microsoft Surface Pro (12-inch) is a highly portable, premium 2-in-1, offering a 90Hz LCD screen, robust build, and excellent pen integration for a, "true tablet" experience. It runs full Windows 11, making it more versatile than iPads.