Customer Ratings & Reviews
- Model:
- ZGM-00026
- |
- SKU:
- 6582841
Customer reviews
Rating 4.7 out of 5 stars with 791 reviews
(791 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Windows did it again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! This is not my second surface laptop and I love how sleek it is and the battery life is amazing too!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was understanding and respectful. The rep explained things to me that I was unaware of.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected for a reasonable price. I appreciate the color options
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
No compatibility issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Was a little worried about compatible issues, but so far no issues. Battery life is so good it's insane!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice and smooth laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth and fast. The surface laptop seems to have faster performance than my previous one (not Microsoft surface one)
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
The perfect business gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my dad as a Christmas gift and he loved it. Never show any problem and it is very portable.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 5 out of 5 stars
Smart Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new surface laptop. It is so much faster than my old Lenova. Lots of memory and tools to explore.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I haven’t used a computer in years. This was easy to navigate and the perfect size. I love it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product and help me with my busy day. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Personal laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to use. Is perfect for what I do.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
School laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for school it is very versatile and compact for transporting
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Overall 4 out of 5, for now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it 2 months ago, and it works pretty well. Battery could be better and that's something that I did not have high expectations about before I purchased it. display is very nice, and the design is very similar to the one from MacBook—minimalistic with solid foundation. Touchscreen is very responsive.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using this laptop for about 4–5 months, and I have already encountered several issues. The screen has gone blank on me a couple of times, and there was even a week when the charger did not work. Little problems keep happening with the laptop, which makes me feel crazy because everything seems to go back to normal after some time. This afternoon, a new issue started with my trackpad. It took me 20 minutes to navigate the website just to contact support. After two attempts, I finally reached a representative, only for him to hang up on me after I explained my issues. I regret this purchase and wish I had stuck with HP.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Staff was very helpful, computer works well
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Surface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second surface Laptop- great product, easy to use, good battery life, light, fast!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is not only pretty but it works really well. I use it for school and its the best!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My 2025 Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far all systems are running flawless, will do another review after 6 months...
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Beautiful color! I upgrade to new surface every few years!
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great travel size computer for my business. A smaller version of my office computer. Has all the same features. Love it!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend Rated 3 out of 5 stars
Good value--just miss the extras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we went back about a month after our purchase and realized it was on sale ($300 off!). That was a win. It does what I need it to do. I do wish it had the detachable screen feature like my old one so I could use it as a tablet, and I miss that the pen used to be included instead of having to buy it separately. Nothing super fancy, but it’s cute and gets the job done.
I would recommend this to a friend