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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 791 reviews
  • Rated 4 out of 5 stars

    Ms Mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size, lightweight, ease of transporting. I don’t like the feel of the keyboard. When typing double letters or numbers, there is a hesitation before the second number or letter will record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this laptop I recently buy is working good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working system! Replaced my outdated laptop and didnt dissapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was purchased for work. It's been smooth fast and easy to use. Quality has been good. Overall a tad heavy but it is big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surface pro 6 before this and i prefer my new surface laptop. It has plenty of memory and HD space and is perfect for what i need.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version of the Surface Pro and needed an upgrade. I don't use my laptop as a tablet so I went with the Surface Laptop model. It is compact and has all the power and features I need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome laptop, weird oddball glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome & I appreciate that the AI is optional. There have been some issues with my background just disappearing, but functionality and speed and design overall is good.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, snappy and sleek. Upgraded from an SL3 and this is the machine I’ve wanted. Build is solid and more refined from previous iterations. The new chips make this machine faster and snappier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all questions anwered .. staff was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely smart buy if you’re an excel based worker. The included touch screen is also extremely useful for quick and simple tasks and overall ease-of-use. I would recommend this to anyone who has an Apple MacBook but is constantly using excel rather than anything else. The switch is WELL WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combination of touch screen and has been easier to transition to Microsoft

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase! This laptop provides everything I need with a swag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Bought for my child who is in college. Very lightweight. Fits easily in backpack. Great for schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, the first laptop I’ve purchased that didn’t come with a bunch of 2nd/3rd party apps that I never use or wanted in the first place. It doesn’t feel cheap and the price was perfect. The associate found and presented the best possible deal. Thanks Erami Dominguez

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I would recommend it to anyone that needs to get a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great and was delivered pretty quick. Overall experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. It has never failed me in any aspect. It is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it everyday for tasks like working on my business and simple scrolling. This has been the laptop I’ve needed for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgot the printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent the only thing was that it doesn’t work with my old printer so I have to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wilson helped me set up everything on my new laptop. He was very professional and knowledgeable.

    I would recommend this to a friend
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