Customer Ratings & Reviews
- Model:
- ZGM-00026
- |
- SKU:
- 6582841
Customer reviews
Rating 4.7 out of 5 stars with 791 reviews
(791 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
HP LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for business. Easy to use out of the box.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Portable Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for my design needs, I've been using the laptop for work at least 8-10 hours a day.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Microsoft Surface Laptop - Copilot+pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Graphics are super sharp, colors are bright and clean. Audio great. Easy to use, set up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent model, fast and dependable at a great price!
I would recommend this to a friend Rated 2 out of 5 stars
Charger and charging stops at several months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the computer itself is favorable, there is a known problem with the charging function and Microsoft has yet to correct it. After having this for 4 1/2 months it would no longer charge. We have a second Surface in the family and tried the other charging cable - still it would not charge. Through Microsoft's website we reported the (known) issue and started a work order, sending the (new)computer back to Microsoft to fix the charging issue. We received it back shortly after but they did NOT fix it - they simply included a nasty note saying that they found (damage) not covered by the Manufacturer warranty. We (my wife and I) work office jobs and our computers stay on our desks ; there has been no "Damage" - but now we have 5 month old computer (with 7 months remaining on the Best Buy 12-months interest free plan" that cannot function! Beware - what good is a laptop if it cannot charge. Lok for yourself on the Microsoft service threads and Google - it is a very known problem (on their part) and they refuse to do anything about it
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of the surface laptops and this already seems like a big upgrade. Just opened the box and I'm excited to put it to use.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 5 out of 5 stars
Gratitude
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly grateful for my purchase. The laptop is very beneficial to me. I am with gratitude.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best computer ever! I use it everyday for all of my work.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Surface laptop excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and easy to use. Doesn’t get hot and is lightweight for a backpack.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I come from iOS and I Love My Windows Computer. Took a little getting use to but over all I have no Complaints
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Fantastic for Grad school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, good battery, fantastic tech, LOVE copilot!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good and had a nice battery life. It definitely feel high end
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 5 out of 5 stars
Terrific computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price easy purchase salesperson very friendly and knowledgeable
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Laptop for college students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Device. Flying speed. Very, VERY useful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a surface laptop in the past. This is a fantastic upgrade! Best Buy was fantastic to work with. My computer arrived ready to go within 2 days!
I would recommend this to a friend Rated 5 out of 5 stars
Great quality, fast speed, reliable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, speed and memory. Have not had any issues so far and has worked great as my work laptop
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service for my purchase of a surface laptop . The customer service rep was very knowledgeable and provided me the exact laptop I needed.
I would recommend this to a friend Rated 5 out of 5 stars
Christmas purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service your Agent spent long time with. E thank you again
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great Laptop for Home Use!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! It is beautiful and easy to use for both fun and productivity.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Computer does exactly what I need it to do
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend
