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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Surface Laptop for its overall performance, portability, and solid battery life. Many users find the laptop to be fast and enjoy its color and impressive design. The touchscreen is smooth and responsive, and the laptop's lightweight design is also a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 791 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived sooner than expected. Amazing colors and display, fast processor and extremely easy to use/set up. Not sure on battery life because it’s brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with great price and configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Study friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for educational purposes. highly recommended for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a great thing to have for college because when you get here, all you will use is Microsoft Word, office, and excel tools which is already available in the laptop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, light weight with all advanced features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. Great clear quality screen. Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GOOD EXPERIENCE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance expect netflix.flickering isuue while watching netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving my new lapop. My first Microsoft laptop. Im imptessed. I would reccomend you to others. My servicr at store was excellent. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best touchscreen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device for all of my writing and artistic pursuits

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well crafted and performs amazing! New fan here!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great office tool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does everything I need it to. Buying two more for my office today.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, salesperson very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface laptop is a really nice size with lots of storage. Due to my intimate Google contacts, however, I use Google Docs instead of MS Office. Being an MS product, I keep getting ads and "opportunities" to buy MS products. It took me a significant amount of time to overcome the "default" MS settings when I was setting up my new laptop which kept popping up! Maybe someday, but right now the pop ups are annoying. Otherwise, after 3 weeks it seems to be a really good product in many ways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was so compact and fast. It has features as good as other top laptop brands. Recommneded for college students. Worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great College Laptopo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface has been perfect for college. I am able to complete all assignments with ease and quickly with the higher speeds than my previous computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Laptop, misleading service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, but I’m disappointed with the customer service. Several employees told me the laptops would have a sale 4th of July but it didn’t. However the week before it had a sale for $100 off but an employee told me to wait. I ended up paying full price since it’s such a hard color to get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great!! It looks good, runs smoothly, awesome for work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for around 3 months now, it's perfect! Runs very smoothly and fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharon’s Blue LT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow on waking up, But over all it is good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new Surface laptop with Copilot for school. It is excellent and very happy about this laptop.

    I would recommend this to a friend
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