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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 790 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 790 reviews
  • Rated 5 out of 5 stars

    Great Laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I needed for college. It is small and compact enough to fit in any school bag. It works great in class and is very light to pick up. It easily handles all of my daily and school uses. (Excel, work, school classes, and even some gaming).

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Best Laptop For College and Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop because I started college and I have no regrets. This laptop is fast and sleek. I’m able to get work done quickly and with the help of copilot I’ve been able to improve my productivity. I recommend this laptop to anyone starting college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong purchasing this laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I wanted. It responds quickly. The keyboard makes it very easy to type. The backlit keyboard is great. The color is very feminine. I love the storage space in this computer & windows 11 works very well. Great computer for this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this notebook. This is my 4th purchase. I’ve tried Dell, the Mac Notebook and others, but Microsoft suits me best for my writings and law practice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for multitasking/battery

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I tend to tons of tabs open at once while also using my programs for school and it hasn’t slowed down at all. Battery has been great and have been able to go without a charge all day. Definitely a good device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and light for on the go great for editing photos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer- exactly what I needed! Graphics work for what I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT PROOOOOOOO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, home, or work. Great quality for personal and school. Display and processing speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for this purchase! It’s great for my Business Analytics class, since we use Excel to its max! The touchscreen is a bonus and I love the color! The salesperson helped me with express shipping so I wouldn’t be behind on my class, great customer service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and does everything it needs to do but I went almost a month without using it and for some reason it was struggling to turn on. I never dropped it and only used it for work. But aside from that it’s been really good and I love how sleek it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Laptop – Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Surface Laptop Copilot+ (13.8") in September last year and have been using it for over a year. This is my second Surface device, and it continues to impress. The laptop is lightweight, very easy to use, and has excellent battery life. It handles all of my daily tasks smoothly, from productivity work to video calls, without any issues. Personally, I haven’t noticed any drawbacks, which speaks to its high quality and reliability. For anyone who prefers Windows and is looking for a high-performance, portable laptop, I strongly recommend the Surface Laptop Copilot+. It has exceeded my expectations and continues to be a joy to use every day.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love love love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface laptop. It's so lightweight and thin. Very very sleek the sapphire color is beautiful. It's fast and doesn't get bogged down while multitasking. The new camera features are very useful as well. Glad I went for the surface laptop, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed

    Rated 4 out of 5 stars

    Awesome PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sytem is nice and sleek. The system processor seems to be quick. The screen picture is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Purchased at the OP/Hamburg location and they were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my teen daughter she loves it, for school and she is in band so she uses it for music as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for college after mine died. The computer is wonderful and has been able to keep up with my busy workload. I love the long battery life and the lightweight and sleek features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter, and it has served all her needs well. She uses it for college course work as well as streaming. She loves the speed, resolution and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    excellent computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2024 Windows 16GB 512GB is incredible. Looks sleek, feels good in your hands, light, and is a very powerful computer. It is built differently in a great way. Very fast computing and has co-pilot, which is great. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it causeni needed a new laptop and i love it a very simple and goof laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft computer, we got it to replace our old apple which I couldn't stand but had for years. Great black Friday deal too

    I would recommend this to a friend