Customer Ratings & Reviews
- Model:
- ZGM-00001
- |
- SKU:
- 6582848
Customer reviews
Rating 4.7 out of 5 stars with 790 reviews
(790 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best product i ever bought. Great product.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 5 out of 5 stars
Business Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the BEST decisions I've made when deciding on a laptop. Thanks to the staff for all the needed information. #yourock
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Windows microsoft
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, easy to use for every day living,
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 2 out of 5 stars
I Wanted to Love This — The Processor Ruined It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface is one of the most beautiful laptops I’ve ever used. The screen is absolutely gorgeous, the keyboard and trackpad feel excellent, and Windows Hello makes logging in effortless. Battery life is outstanding — easily one of the best parts of this device. For browsing, streaming, and light productivity, it feels fast and premium. However, none of that can outrun the hardware limitations of the Snapdragon ARM processor. I quickly ran into software incompatibilities with apps and casual games I rely on. Some programs wouldn’t install at all, others ran inconsistently, and it made me constantly wonder what else might not work in the future. I truly wanted this to be my daily laptop. The hardware design is nearly perfect. But until Windows on ARM reaches better compatibility, the processor ultimately forced me to return it. This could be an amazing machine someday — it’s just not there yet.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
College student
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, easy to use. Great for college classes, and for streaming.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop!!!!! This laptop is sleek and beautiful!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microsoft…YES!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me Surface is the best! I’ve had 4 of them and wouldn’t think of using anything else!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for small things like homework as well as I’ve been able to play games on it!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
MIXROSOFT SURFACE LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for web based business. Loght weight and easy to carry from client to client. The second one i have owned!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 5 out of 5 stars
Laptop Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Excellent screen and touch capibility. Gold color is great@
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Awesome laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! It is amazing! My son loves how it can create characters.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 5 out of 5 stars
Clear and smooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and smooth screen with awesome touchscreen!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my computer. Got it at the time Best Buy said I would
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hello AI
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons a fun and very exciting with the new AI feature.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of all laptops. Windows are the fastest laptop ever.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Very lightweight and easy to carry.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
College
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is exactly what my daughter wanted for college and she loves it.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Whoop whoop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and has a lot of great features. Live using copilot!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 4 out of 5 stars
Good computer. still not enough ports.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little computer. The only issue is face recognition. It has issues if the conditions aren't perfect. This never happened on my old computer. Other than that it is worth the money. Still not enough ports. tired of having to buy additional hardware for connection to monitor.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Must but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the laptop in aug 2024 , and so far, I like the laptop.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend
