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$1,099.00
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 791 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-791 of 791 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop I use it every day for organizing media, updating client profiles, and streaming series for hours. the speaker system is phenomenal, the battery lasts without the charger for a while even with a variety of tabs open. I love the sleek pink as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Clearest screen. Beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr. Martin Alfaro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for value. Everything I need for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy girl happy life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my girl she loves it it’s everything she needs for school and work

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Prfectino :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect laptop at this price range, Fast and pioneer technology of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A writer’s dream

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for writing my book. The built in AI feature helped design a beautiful book cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came right on time for my school time & college.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the color its very nices also the brand also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd generation of this computer. Prior model was purchased about 8 years ago, and still working. Keyboard was starting to become troublesome after the years of use, but satisfied enough with the model's performance and reliability to purchase this model again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer connection problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized the processor is not intel instead of RAM , so I even cant connect to my printer

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi MeiyaL, thank you for your feedback. We’re continuously working to expand support for printers. Currently, over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers. snapdragon

  • Rated 5 out of 5 stars

    Microsoft Surface Laptop -great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my Surface Laptop. It arrived on time. I had no issues with the order and delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MICROSOFT OUGHT TO BE ASHAMED OF THEMSELVES!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful piece of trash...It looks sleek and works well for a couple months. Then a barrage of issues come up - freezing, not maintaining connections with printer or iphone, losing files (which occasionally resurface). New windows pop up without being cued. It multiplies files - sometimes I've ended up with 5 copies of the same file. The battery loses charge quickly. Every day it does a new trick. This is the WORST computer I have ever owned. You ask if I'd recommend this item? Well, duh!

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hey FemmeDeMaison, Snapdragon X Elite & X Plus platforms are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and manage background applications, as these factors can significantly affect battery longevity. snapdragon