Customer Ratings & Reviews

Beautiful, fast laptop with more ports than the previous Surface Laptop we had. Copilot integration is really cool too although sometimes flaky.

Wifey loves it! Thanks, Best Buy! I will be returning.

Excellent laptop for my design needs, I've been using the laptop for work at least 8-10 hours a day.

Great laptop for business. Easy to use out of the box.

The computer it self is beautiful. It’s touch screen and very light weight . I got the rose gold. The only issue I have is the back if I open it against my body it pinches my skin . It hurts very bad when my skin gets caught in the back while opening it .

Excellent quality. Graphics are super sharp, colors are bright and clean. Audio great. Easy to use, set up.

Excellent model, fast and dependable at a great price!

While the computer itself is favorable, there is a known problem with the charging function and Microsoft has yet to correct it. After having this for 4 1/2 months it would no longer charge. We have a second Surface in the family and tried the other charging cable - still it would not charge. Through Microsoft's website we reported the (known) issue and started a work order, sending the (new)computer back to Microsoft to fix the charging issue. We received it back shortly after but they did NOT fix it - they simply included a nasty note saying that they found (damage) not covered by the Manufacturer warranty. We (my wife and I) work office jobs and our computers stay on our desks ; there has been no "Damage" - but now we have 5 month old computer (with 7 months remaining on the Best Buy 12-months interest free plan" that cannot function! Beware - what good is a laptop if it cannot charge. Lok for yourself on the Microsoft service threads and Google - it is a very known problem (on their part) and they refuse to do anything about it

I'm a big fan of the surface laptops and this already seems like a big upgrade. Just opened the box and I'm excited to put it to use.

I am truly grateful for my purchase. The laptop is very beneficial to me. I am with gratitude.

The best computer ever! I use it everyday for all of my work.

Sleek and easy to use. Doesn’t get hot and is lightweight for a backpack.

I come from iOS and I Love My Windows Computer. Took a little getting use to but over all I have no Complaints

Quick, good battery, fantastic tech, LOVE copilot!

The product was good and had a nice battery life. It definitely feel high end

Excellent Device. Flying speed. Very, VERY useful.

I already had a surface laptop in the past. This is a fantastic upgrade! Best Buy was fantastic to work with. My computer arrived ready to go within 2 days!

Great quality, speed and memory. Have not had any issues so far and has worked great as my work laptop

Excellent customer service for my purchase of a surface laptop . The customer service rep was very knowledgeable and provided me the exact laptop I needed.

Great customer service your Agent spent long time with. E thank you again