Customer Ratings & Reviews
- Model:
- ZGM-00062
- |
- SKU:
- 10148503
Customer reviews
Rating 4.7 out of 5 stars with 791 reviews
(791 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the Surface Laptop's strong overall performance and impressive battery life. Many appreciate the fast processor speed and find the laptop highly portable. The design and smooth touchscreen are also well-received, along with the perfect screen size and lightweight feel.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Start up is annoying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful labtop but starting it up is a bit buggy
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Lap top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my teenage daughter hopfully it will last to college
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend Rated 4 out of 5 stars
insert cool emoji
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good laptop, do i wish i got it in another color? yes. Did i wish i waited for the price to drop? yes. Battery life isn't the best but it plays the sims 4 fine, and gets my homework done so it's good in my book.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friendRated 4 out of 5 stars
Bought the wrong PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the snap dragon processor, it only allowed me to download not as many things as the new HP that I got nothing really against surface just needed more of a traditional style computer
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
No, I would not recommend this to a friendRated 5 out of 5 stars
Beats MacBook Airs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop for those tired of Apple’s ridiculous pricing
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friendRated 4 out of 5 stars
All good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, everything is good for my daughter. She is happy with the laptop
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Platinum
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
College
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the there’s not enough for the price other than that I love it
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter feels comfortable using this new laptop.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friendRated 4 out of 5 stars
Windows laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good and easy experience, the only thing is the trade in value was pretty low for my items.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friend- Pros mentioned:Design
Rated 2 out of 5 stars
NOT GOOD AT ALL BECAUSE INCOMPATIBILITY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE CONCEPT. But Please be advised this is not a normal “windows” laptop because of these mobile proccesors. I sold my MacBook Pro because I need a Windows laptop normally for the open system that they normally offer but I ended up with a worst machine in that case scenario. PLEASE MAKE THE SAME COMPUTER WITH NORMAL COMPATIBILITY AND I’LL BUY IT. The design is great don’t ever change that part .
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Many applications run natively on devices powered by Snapdragon X Series platforms. For emulated applications, we use Microsoft’s Prism emulator built into Windows 11, which usually ensures minimal performance differences. For more information on emulation, please visit https://learn.microsoft.com/en-us/windows/arm/apps-on-arm-x86-emulation
Rated 5 out of 5 stars
Happy Surface Owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Surface Copilot!!! This is my 4th Surface product and I'm super pleased with the features of the pc especially the AI features. Looking forward to seeing all I can do with this computer.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friendRated 5 out of 5 stars
A superb laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little laptop! The quality is superb and has all the functions I need/want - backlit keys, face ID. The camera is very good for conference calls too. Highly recommend this device.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Micro Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop have all the features my son need for college.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friendRated 4 out of 5 stars
Microsoft Surface Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Surface Laptop. Windows 11 with touchscreen
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me several times,thru the years. I m happy with your services
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friendRated 5 out of 5 stars
Great service and helpful advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service walked away with what I needed and additional Microsoft bundle
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Black
I would recommend this to a friendRated 3 out of 5 stars
Get another product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The key board is problematic. Right after i completed setting up my computer, the whole keyboard except for the alt button stopped working right. I had to press down on the keys to get the keystroke to register. Additionall, i had a similar problem with an earlier product. 3 months after i bought it the keyboard stopped working during an exam. Needless to say, i have had a very disappointing experience with this laptop. I give it three stars because i like everything else about it, but kepboard is what makes it functional. So if the keyboard isnt reliable, then i might as well get a different laptop. I would not recommend this product to a friend.
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
No, I would not recommend this to a friendRated 5 out of 5 stars
My latest and greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i want and everything i need - plus geek squad to support
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friendRated 3 out of 5 stars
surface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its okay not that fast as my Lenovo battery life is average
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Excellent product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this surface laptop to my now college student and she’s is very pleased working and studying with it!
This review is from Microsoft - Surface Laptop - 13.8" 2K Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Copilot+ PC - Dune
I would recommend this to a friend























