Customer Ratings & Reviews
- Model:
- DAG-00114
- SKU:
- 6298021
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Extremely Elegant and Smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about the configurations as other brands offered higher specs for the same price. But i decided to go with surface anyway. But guess what! It was worth it. I bought an i5, 8gb, 256 gigs one and It's smoother than most of the other brands which offered i7, 16 gb Ram.. what u pay is what you get. And I'm glad i spent my money on this.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We’re glad you’re happy with your Surface Laptop 2! If you find later that you need more storage space, Surface has some additional options to expand your storage. Check out your options here: https://support.microsoft.com/en-us/help/4023513/surface-surface-storage.
Best,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Great equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and very stylish on the outside. Simply awesome
I would recommend this to a friend - Pros mentioned:Weight
Great light laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third surface I’ve had. For a few years I had surface pro which was nice but had a weird keyboard. After that I had a surface laptop which was cool that the screen could separate but it was pricey. This surface seems just right. It has a nice Keyboard, is light, and works well. I’d give it two thumbs up.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ‘crisp’ look of the screen. Good weight, very light.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Very easy to use and extremely fast.
I would recommend this to a friend - Pros mentioned:Speed, Weight
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop especially for those who need speed and weight.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer. Easy to use and lightweight.
I would recommend this to a friend - Pros mentioned:Speed
Great laptop for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design and speed of the computer. Love it
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Very good PC.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this PC very much. Light weight and easy to use.
I would recommend this to a friend - Pros mentioned:Weight
Just the right size!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size! Light weight and goes everywhere.
I would recommend this to a friend - Pros mentioned:Weight
A Great looking laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and light weight. I am hoping it will be a reliable computer to serve my needs for a few years!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review! We're thrilled to hear you've been enjoying your new Surface Laptop 2! If you haven't yet, we highly encourage you to check out the Surface App, which can help you get to know your device and customize to suit your needs. You can learn more about the Surface App here: https://aka.ms/AA4rbrj.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Battery life, Ease of use
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Surface.. great battery life and very easy to use!
I would recommend this to a friend - Pros mentioned:Keyboard quality
Great laptop so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop about a month ago, and I still don’t gave any real complaints. This is perfect if you’re looking for a PC version of a Macbook Air type laptop. I have the 8 GB RAM 256 SSD version and it’s great. The screen is amazing, the keyboard is awesome, and the speakers are surprisingly really good. Great buy!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Olivia,
Thanks for calling out some of your favorite features of Surface Laptop 2 for the community! We're thrilled you're enjoying the quality sound and performance of your new Surface device, and we're glad to have you in the Surface family!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Amazing Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something that would help me in college and this definitely is what I was looking for! I can use it as a regular laptop or I can use it to write notes with the special pen. I can be typing notes and adding some little sketches for reference. Totally recommend this for students and anyone looking for an amazing product.
I would recommend this to a friend - Pros mentioned:Weight
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer and was unsure whether to buy Apple Mac or surfaces laptop 2 I am glad that I bought surface device Easy to set up and it’s a Microsoft product so it is very easy to use. It is very slim. Has nice touch to it and keyboard feels luxurious , I highly recommend this laptop . It is worth the money I spent
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give Surface Laptop 2 a try! We're delighted that this powerful machine has been the perfect fit for you! We appreciate you taking the time to call out your favorite features such as its sleek design, and ease of use. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life, Ease of use
Really light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to set up good battery life, very portable
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Awesome laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thin. Sleek. Fast. Portable. Great price! Awesome!
I would recommend this to a friend - Pros mentioned:Keyboard quality, Speed
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely fast and great keyboard. love the color!
I would recommend this to a friend - Pros mentioned:Keyboard qualityCons mentioned:Usb port
Awesome laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop ! It has everything I need and more!
I would recommend this to a friend - Pros mentioned:Keyboard quality
solid, best laptop keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best keyboard on laptop, solid built. Was told by the Best Buy sales person that Microsoft don't come loaded with bloatware, and that other laptops that come with bloatware often conflict with Windows, often causing the Black screen of death, which is what happen to my last Lenovo after only less than 2 years.
I would recommend this to a friend