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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,067 reviews
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. First of all, it comes with minimal (no?) bloatware (and if it does have any, you can uninstall it all from add/remove programs). In addition, it's quiet, and most importantly, it's sleek. It's just a good looking computer. Beyond that, it runs everything I've tried smoothly (granted, this is mostly limited to alt-tabbing between netflix and the internet).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Extremely lightweight and easy to use. Very intuitive and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Lightweight, easy to use, lots of data space, beautiful color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop 2 is a compact, powerful, fast, attractive laptop. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and operate. Good price. Lightweight. Touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use and very portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed the use of the Microsoft Laptop 2. I use it for school and it’s very easy to bring with me anywhere I go. The battery life is excellent. I particularly like the Windows Hello feature that unlocks the computer through facial recognition. I use this computer for internet browsing and school use only and it handles those tasks exceptionally well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kevin,

      Thanks for leaving some awesome feedback about your experience with Surface Laptop 2! We're also big fans of Windows Hello, it truly does make signing into your device safe and easy! We think Surface Laptop 2 is great for school work and relaxing while browsing the Internet, and we hope you continue to enjoy!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lightweight and easy to use. Easy setup. I recommend for all ages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and battery lasts for all my classes. Easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer small and easy to carry around it's fast and is a great machine

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek, easy to use, and has a long battery life. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modern sleek Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, user friendly laptop. Great for student projects at college and everyday life. When purchased and before using the laptop, I did all the updates the Surface Laptop 2 needed at the moment this laptop runs circles around all my Apple devices and apple laptop I own. The Intel Core I5 - 8GB memory - 256GB Solid State Drive the Suface Laptop 2 is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent for classes and research

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light weight makes it handy always. Ease of use and great camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    For a college student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He says it is easy to use. He likes how light it is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been one of the best devices I have ever purchased. I usually am an Apple user but decided to try this one out and I am so glad I made the switch!! Its very fast when using GOOGLE CHROME. I tried the Microsoft explorer for a couple days and it is very slow and was giving my brand new laptop problems... HIGHLY recommend especially for google chrome!!! Love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing to give Surface Laptop 2 a try! We're thrilled you're loving your new device so far. We know figuring out how to navigate a new device can be somewhat of a challenge, so we have some great tips to help you get to know your device. For easy advice on how to navigate your Surface in combination with Windows 10, click here: https://support.microsoft.com/en-us/help/4023435.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Boots up very fast! Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up fast! Very easy to use. Light weight and good for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    grest computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, using in high school, light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I expected and more. It is lightweight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my this new Laptop from Microsoft. Very Sleek design & easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very slim and easy to take with you

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect personal laptop. Lightweight, fast, sleek- totally recommend.

    I would recommend this to a friend