Customer Ratings & Reviews
- Model:
- LQN-00024
- SKU:
- 6298025
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
so far so good didnt learn all functions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like that it is small and easily moved room to room
I would recommend this to a friend - Pros mentioned:Battery life
Surprisingly good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxing and setting up everything was very smooth and easy. Transfer of all files both way, traditional via usb stick and through online services went really well. So far after couple weeks of experience battery life is great.
I would recommend this to a friend - Pros mentioned:Speed
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Love the screen size ratio and it's fast and efficient. The fuzzy keyboard coating does fade eventually (took around 1 year) where your palms rest so that's the only downside.
I would recommend this to a friend - Pros mentioned:Weight
Lightweight, slim, fast and GREAT keyboard!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this laptop! This is my first laptop with a solid state drive and I'm sold! The graphics are crisp and the keyboard is so comfortable. Best of all it's so lightweight and slim - it's perfect for my needs.
I would recommend this to a friend Nice gift for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design and portability, I bought this for my son and he loves it, I could rate this 5 Stars, unfortunately when my son was using the laptop I noticed the overheat. Too much for my taste but he was very happy and say can live with that as long won't burn, other than that the laptop seems very well made
I would recommend this to a friend- Pros mentioned:Weight
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during thanksgiving sale and absolutely worth the price. My daughter is absolutely happy and is enjoying the laptop. Definitely buy a good sleeve or laptop case along with it. Laptop is very sleek and light weight.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how your daughter is enjoying her new Surface Laptop 2! We're delighted to hear she is loving the sleek and lightweight design of this powerful machine. We hope she continues to enjoy!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Speed
Solid windows laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Windows laptop I've used in a long time. It is pretty fast, responsive and the keyboard layout is easy on the fingers. Although it's on the higher price range for a windows laptop, overall a solid buy...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your Surface experience with the community! We're delighted to know you're loving the powerful processing power, as well as luxurious typing experience. We hope you continue to enjoy all Surface Laptop 2 has to offer!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Perfection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this laptop! I got it for college a year ago and am so glad I did. The computer is sleek and beautiful, has a great battery life and has held up and performed super well.
I would recommend this to a friend - Pros mentioned:Battery life
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for work and it’s very nice. I like the feel of it-kind of like suede. Works fine. Battery holds a charge well-hasn’t gone dead and I’m not consistent with charging it. The cobalt blue color is attractive
I would recommend this to a friend - Pros mentioned:Keyboard quality
Love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I spent 3 weeks looking up the best laptop for me, and this one is it! I love the cobalt blue, the touch screen is super handy, and the screen is gorilla glass so you don’t need a screen protector.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear that after weeks of research you decided to go with Surface Laptop 2! Surface truly brings a personal touch to your device with different color schemes and programs, such as Windows hello which you can learn more about here: https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up. We hope you enjoy your new Surface device, and welcome to the Surface family!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Weight
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do love this laptop. The facial recognition is awesome but the camera quality is no Apple product lol. The sides of the mouse pad tend to get dirty from constantly having my wrists rubbing against them but with some rubbing alcohol it comes right out. It’s very slim and lightweight.
I would recommend this to a friend Light and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going between this and a MacBook. So glad I went with the surface because it has everything I was used to before. For about the same price why not go with a sleeker design, more memory, and touch screen?
I would recommend this to a friendlove the surface laptop in black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second surface laptop, they have both been terrific and I especially love the look of the black one. Microsoft really seems to be making a premium item across the board with their Surface products.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow, thank you for being a Surface fan for a few iterations now! We’re glad Surface continues to meet your needs and help you succeed. We sincerely think your feedback with help others looking for their perfect Surface device.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Speed
Review of my Surface Laptop 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very nice. I do miss having SD card reader. I had to buy a special adapter. I also would have liked a second USB connection. Otherwise the laptop is light, fast, sleek, high resolution quality for you pics and graphics. Overall a great laptop. Much better then the my Macbook Air
I would recommend this to a friend - Pros mentioned:Weight
Perfect Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son in Med school and he loves it! Wonderful purchase. Great color choices, light weight and it’s quiet. He’s had no problems with this amazing purchase. I want one too!
I would recommend this to a friend - Pros mentioned:Weight
LOVE LOVE LOVE this laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my eye on this laptop forever....got it open box, and couldn't be happier! Lightweight, sleep, sharp-looking, and can have a ton of tabs open and it's still lightning fast! A+
I would recommend this to a friend Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop, Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Cobalt Blue. Love how compact it is. Does everything that I need.
I would recommend this to a friend- Pros mentioned:Weight
Outstanding replacement!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more satisfied thus far with this laptop. Very pleased with the looks, functions, and light weight. Highly recommend if you are in the market for one of the best laptops available.
I would recommend this to a friend - Pros mentioned:Battery life
"BEST" Buy I have purchased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this laptop! Great for everyday use and even for when I need a little power such as the Adobe CC and Office! Battery life is phenomenal! The construction and overall feel is AMAZING!
I would recommend this to a friend - Pros mentioned:Battery life
Perfect, slim and light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop so far. Perfect for light travel and slim to fit in a purse easily. Needed something for easier travel and this is perfect! Also, touch screen is a plus and great battery life
I would recommend this to a friend