Customer Ratings & Reviews
- Model:
- LQN-00024
- SKU:
- 6298025
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Excellent PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop performs as expected or better and is a very solid yet comfortable system. I use a blue tooth mouse because I like that better but the keyboard is great and the tactile feel is excellent.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 2011 MacBook Pro decided to finally go out on me, so I decided to give windows another try and I couldn’t be happier. This is an awesome laptop and would highly recommend to everyone!
I would recommend this to a friend - Pros mentioned:Weight
Great Laptop for anyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of my Surface Laptop 2, Cobalt Blue. Enjoying the touch screen, sweet. Surface Laptop 2 is light weight, ease of carrying from one room to another and the speakers are terrific!
I would recommend this to a friend - Pros mentioned:Speed
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, the color is really sweet and eye Catchy. Switching from the MacBook pro was easy and I love it. The new quad core i5 makes a world's difference and I've had 0 issues with this laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving Surface Laptop 2 a try! It's great to hear you're loving the brilliant design, and impressive performance of this powerful machine. If you ever have any questions about switching operating systems, we have some great tips for you to check out here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
We're delighted to have you apart of the Surface family!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft has put together a great Laptop. The setup was seem less. The laptop has an excellent battery life & It’s graphics could be better, I would differently recommend this Laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to recommend Surface Laptop 2 to the community! We always love to hear what our users are loving about their Surface devices, and we truly appreciate you taking the time to share. We hope you continue to enjoy!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Very easy to use and carry with you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best portable laptop I have used. It is easy to set up and has all the functions you need. Very easy to carry along with you when traveling or to set up when using during a meeting.
I would recommend this to a friend - Pros mentioned:Weight
I paired it with surface dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my surface very much. With the lightness you can carry it virtually anywhere and the interface with Dock and a larger screen and keyboard it's also great doubling as a desktop.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Awesome laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, the surface pro 2 laptop has worked awesome. It is a great buy, the speed and storage, size/weight and screen quality is top notch. Also touchscreen capability is key...
I would recommend this to a friend - Pros mentioned:Speed
Great computer for personal use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast computer for both business and personal use. I use it primarily for multiple businesses. Great for online business use, as well as various apps available. Much faster then my old laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Glad I chose Microsoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister has a apple, really thought I was going to go with apple as well. But the Microsoft had more bang for my buck. And it’s easier to use! My sister wishes she had one now.
I would recommend this to a friend - Pros mentioned:Keyboard quality
A Solid On-the-go option from Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface laptop 2 is a well-designed, attractive, and capable device. The device is sturdy without feeling bulky, and the keyboard is one of the nicest I've ever had the pleasure of typing on. Performance is good, even great at times. Battery life is average for the most part.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there
Thanks for calling out some of your favorite features of Surface Laptop 2 to the community. We're delighted to hear you're loving your Surface experience so far. It sounds like you're especially loving the luxurious feel of the signature Alcantara material that is integrated into your keyboard for a premium typing experience. All this and more make this device a remarkable one!
In regards to the battery life, we have some great tips to help you optimize your device to make the most out of each charge. Check out our tips here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.
We hope you continue to discover all there is to love about Surface Laptop 2!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Awesome Laptop!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything that I need for my needs, storage wise, programs, light weighted so I can carry it around with no problem. Plus the color is awesome. More updates will come....
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your excitement about Surface Laptop 2 with the community! We're thrilled you're loving the sleek lightweight design so far in combination with its many other incredible features. We can't wait to hear more from you!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Speed
Good solid laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Surface product because work provides me a Surface Pro and I like the interchangeability with the dock when working from home. The screen's not detachable, but I really don't need that function for my personal computer. So far, seems fast and responsive.
I would recommend this to a friend - Pros mentioned:Weight
Best Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Microsoft Surface that we have purchased for our household. Both are for our college students and they cant be happier with them. Light and easy to carry.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Pretty dang good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a larger gaming laptop to this for school. It’s very light and I forget it’s even in my backpack. The keyboard is amazing aside from the Alcatera collecting some dust. Overall is a great laptop
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for reaching out! We're delighted to hear Surface Laptop 2 has been an easy travel companion to and from school. We understand wanting to keep your Surface looking brand new for as long as possible, and to help we have some great tips on how to clean and care for the Alcantara material of your Surface here: https://aka.ms/AA4r43z. We hope you continue to enjoy!
Best,
Heather
Surface Customer Care
- Pros mentioned:Keyboard quality
Perfect Business Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, Coming from an Apple product this item is the closest to the vaunted Apple trackpad. Keyboard has perfect travel and the quality is close. Nice product for the money.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review! We’re thrilled you’re enjoying your new Surface Laptop 2. We know switching operating systems can be a daunting task, so we have some helpful tips here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
If you ever have any questions our team is always happy to assist: https://support.microsoft.com/en-us/contactus/.
Best,
Heather
Surface Customer Care
Sad but true
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful beautiful beautiful laptop. I love it from head to toe..haha if that was possible....but the price will make you give it a second thought.
I would recommend this to a friendAwesome laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great value for your dollar. It comes with more than enough memory for the average user, touchscreen and has a vary high-end look to it. Up to par with MacBooks.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Needed a lighter up to date lap top computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be no surprise that this newer edition of what I previously had is an upgrade in many respects! It took a while to adjust! It’s very touchy! The power cord falls out far to often! It’s better than what I had before... but I’m not blown away by it!
No, I would not recommend this to a friend - Pros mentioned:Battery life
Very Satisfied With This Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in 2019 and it's early 2021. Computer is still fast and looks amazing. Battery holds a charge, though I rarely have it unplugged.
I would recommend this to a friend