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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,067 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for business!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st Surface purchase and I have to say, I am relieved to have my Surface 2 for my business! Very easy to navigate and I love the ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great for college. It has great battery life. I take both in class and online classes so it is a must have. Never had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new Laptop! It was the perfect graduation present and she has had over a year now and just loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good for school, office and entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and affordable laptop. It is light, fast and has plenty of memory. Streams youtube and Netflix with no delays at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design and high quality display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s more physically stable than surface pro. But very light and comfortable. I like its fast processing speed and cool design!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Wow wow wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I switched from my MacBook Pro to this windows surface laptop. Way more advanced and great to carry around. Barely feel the weight in my briefcase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how you're enjoying your Surface experience so far. We know switching operating systems is no easy task, and we'd like to chime in and let you know we're here to help! Here are some easy tips for making the switch to Surface: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.

      We hope you continue to enjoy the lightweight design, and powerful performance of Surface Laptop 2!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent laptop for my wife’s work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She travels a lot for her work. The bulky laptop she used to have was making her shoulder sore. The new laptop is so much lighter, she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Super laptop for school or work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great features and wonderful screen. The keyboard is well lit and easy to navigate. So far, doing a great job for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and I can not be more happy with my decision. It is not only really well design, but also it runs very smoothly!! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very fast computer and it is amazing for college I would recommend getting this although it is pricey you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! Small enough to be very portable so meetings are a breeze and the writing/drawing ability makes prep very easy. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my laptop. What a pleasure since my upgrade to a Windows 10 Op System. So lightweight, a breeze to use. Best investment made

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product however I need some training myself to be an expert at this laptop. It has so many neat features and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, beautiful design, multi-purpose. Everything you would want or thinking of all in this surface laptop! Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking computer but even better is how it performs. I'm not a tech guru but it does everything I need it to and more, all while being fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted you're impressed with our newest addition to the Surface line. We're so glad you decided to give Surface Laptop 2 a try. With brand new 8th generation processors, and brilliant display, this is certainly a device worth bragging about! We hope you continue to enjoy.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of different laptops from most brands and this is by far the easiest to use and best quality notebook style laptop I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Going to college with the grandson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson to take to college with him. He said it his perfect. The display is very clear and everything loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lightweight, long lasting battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeably faster than my older laptop. Nice battery life and picture quality. I wasn't certain that I'd want to use the touch screen as much as I has. It's intuitively likely using a smartphone and I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite personal computer. As a student I was looking for slim and powerful laptop to handle my tasks. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    surface pro 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was once a pro surface 3 owner, i was not to happy with the purchase in the beginning in once i got that out of my head very happy

    I would recommend this to a friend