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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,067 reviews
  • Rated 5 out of 5 stars

    Computer for grad school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter in vet school she loves it. The staff at Best Buy was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my job and it is amazing and I am able to take it everywhere because it is so light!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty neat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I am a big fan. Its really great for my engineering and design classes.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have ever purchased. If I upgrade it will be to the next version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft got this right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife after owning the Surface 1 for a while. She loves it and mine is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flow of it. Touchscreen, enough storage, dope colors, windows 10, and it has a suede finish inside

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dell 2-in-1 which I really loved, but the Microsoft is even better. No issues with anything so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and much simpler set up. I would easily switch to all of these products from any competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still feels flawless after two years of heavy use and has the best design in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for everyday/business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you’re a blogger, student, or businessman, this laptop has you covered with speed, space, and size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very sleek and thin. The windows App Store ruins the experience. I’d rather spend the money on a macOS device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect match against MacBook Air, for Windows users. Light weight and excellent screen resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to maneuver. Lightweight. Great college or home use. Easy to take with you on trips. Lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife’s birthday. She loves it. Loves the powerful processors and low profile design.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve ever owned. The solid core processor makes updating and on/off a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface 2 Laptop is so fast. I've not had any problems with it. The black finish is also super sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned. I love the solid core processor for easy and quick updates, and on/off.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light, quiet and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the move and really light. If you have large hands you may need a bigger keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a lightweight laptop to transport to and from work, this one is superlight but yet super sturdy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think this laptop does a good job for its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are some of the items I like about the microsoft surface laptop: it was on sale for $300 less than the asking price($999 vs. $1,299); 13.5" screen; long barttery life-17 hours; solid, clear screen; touch screen that can alternate between mouse & touch without hitting a reset key; memory capacity-8gb. Some of the items I didn't like: seem to be slower than I expected (in part, or whole, ii may be the AT&T connection causing this & not the solid state drive; no hard connection between power cord & laptop-it's veryeasy to pull out the power supply cord (from the laptop) which apparently is held on magnetically.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the awesome review! We're pleased to hear that you are enjoying the long battery life, and beautiful PixelSense Display, that Surface Laptop 2 has to offer. To address the slow speeds you're experiencing, we recommend checking out this link here: https://aka.ms/AA4rbqi. We're thrilled to have you in the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft