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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,067 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch from a MacBook to this surface computer and It is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so pretty! The color is perfect. Touch screen is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying that this laptop is beautiful. I had the matte black and it looks great. The display is very bright and has really nice colors. The keyboard is very comfortable and the keys feel good. The trackpad is s mix for me. It has a nice feel for tracking, but the key presses on it are loud and sometimes dont activate until pressed a second time. Overall a very nice computer, but I ultimately returned it for a Samsung that is faster and was cheaper all while looking and feeling just as nice.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft laptop is great!! So light weight and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Touchscree is a great benefit1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touchscreen is very handy, I use it more often than I thought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very sleek. Microsoft has done a good job with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for students!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because I wanted one that acted like a macbook, but not with mac programs. i’m not good with computers but this one has been good for me! it’s light, easy to set up, it has amazing displays, and the faceID is a plus. It also has a touch screen which macbooks do not. It’s up there in price, but in my opinion it’s worth it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Surface family! We're thrilled to hear your new Surface Laptop 2 has dazzled you with its 13.5" PixelSense Display and Windows Hello security feature! Since your new to Surface we highly recommend downloading the Surface App which can help you get to know your new device as well as customize it to better suit you. You can download the app by following this link here: https://aka.ms/AA4rbrj.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the new surface 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sleak and fast. Absolutely love the this laptop for my new work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but very nice, light package, beautiful display.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great light weight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great look. Easy to use and very light weight

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is the best laptop I have ever purchased. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fear laptop for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very sleek and portable for daily use in school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one! Loved the sleek design and apps that are built in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for price. So easy to startup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I have ever owner. Will be purchasing another soon.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is lightweight. The touch screen works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some issues, but good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I am pleased with this laptop, there’s a couple issues that I’ve found. The keyboard keys come off very easily, the mouse pad keys get stuck when used for a while, the speakers make it hard to hear anything unless all the way up, and when closed, the laptop is kinda hard to open. It’s a very fraile laptop so I would definitely be very careful and consider investing in some protective equipment, if not, insurance on the laptop. Otherwise, all other features are cool and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for every day use Specially when using excel word

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and light. It took 4 lbs out of my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the updated version of the original surface that won so many did hard supporters! Fantastic build quality and features.

    I would recommend this to a friend