Customer Ratings & Reviews
- Model:
- LQN-00024
- SKU:
- 6298025
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Everything is fine but price is high
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my wife. It is working fine. But price is comparatively higher.
I would recommend this to a friend Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome performance, sleek design and good configuration from the Microsoft.
I would recommend this to a friendLove it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a techy person so I was a bit intimidated. However it works great everything at my fingertips I love the touch screen. My only issue has been uploading photos as it says I don’t have enough memory but I think I’m doing something wrong. It’s probably user error
I would recommend this to a friendExcellent laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop! Construction and performance are top-notch. Worth every penny, Buy open-box and save yourself a few hundred like I did. Will defiantly look at the foldable surface after I can no longer use this one.
I would recommend this to a friendMacbook Pro (almost)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are two major issues I have with this laptop. 1) The trackpad is just not good. IDK what it is about Macbook trackpads but wow does Apple have them nailed. They are just the perfect texture, and responsiveness, and the gestures are intuitive and work... seriously. Apple trackpads destroy the competition. 2) The charging cable is not good. It's too short. It's a weird adapter that's hard to plug into the laptop, it sticks out in a strange way and it's just not a very elegant solution to a charging cable. Plus a replacement cable is like $80 who do you think you are? Apple? Anyway, it's a great little PC, I use it at work and it does what it needs to with Windows but man, if I could get that Apple trackpad on this thing I'd love it. Oh also, such a small little detail, but the fact the hand rest area is a cloth-like material is actually super cool and it keeps my hands from sweating all over the metal hand rest area like I do on my Mac. Or who knows, maybe the cloth is just absorbing my sweat and it's going to get gross in a few months. Time will tell.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tom,
Thanks for taking the time to leave a review for Surface Laptop 2. We're delighted to hear you've been enjoying the unique Alcantara material on the keyboard of your Surface Laptop 2. To help keep your keyboard looking fresh and new we have some great cleaning tips here: https://aka.ms/AA4r43z.
In regards to your feedback about the track pad of your Surface, we sincerely appreciate you providing this honest feedback to us and the community, and we'll be sure to pass this along to the rest of our team.
Kindly,
Heather
Surface Customer Care
- Cons mentioned:Usb port
Light weight performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and speed. Bright screen. Not much keystroke travel or usb ports.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback with us. We're glad you're overall loving your Surface experience so far. If you're looking to add additional ports to your device, we highly recommend checking out the Surface Dock at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Great overall device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up, wish there were more applications included in base set-up.
I would recommend this to a friend Awesome laptop for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the best laptop I have ever owned. Definitely a big upgrade from my little purple HP. I was convincing myself to get a MacBook Air but the salesman told me the surface laptop can do so much more, which is true. I am very happy with the purchase I have made!
I would recommend this to a friendGreat portable laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Microsoft Surface laptop 2 is working out great for me. It's so lightweight and easy to take with me when I'm traveling. I'm finding it user friendly, even though I'm new at Windows 10, and I like the fact that Microsoft and Best Buy have free classes available.
I would recommend this to a friend- Pros mentioned:Battery life
Lightweight, powerful ultrabook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft reliability and compatability, long battery life, fair price.
I would recommend this to a friend - Pros mentioned:Weight
Great for online schooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great for online schooling. Lightweight and easy to carry around.
I would recommend this to a friend Great Lightweight Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my wife. She loves the color and the slim profile.
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great, quick and perfect size for bringing to meetings.
I would recommend this to a friendAmazing for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with the color and I bought the matching mouse. After my computer crashing during my 1st summer semester of graduate school, this computer was recommended by a classmate and store employees, I must say I don’t regret my decision.
I would recommend this to a friendGreat all round
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned a MacBook Air and I can easily say that I prefer this over the MacBook(and I’m a apple guy). Owned for a month and no problems whatsoever, I’ve used it for heavy researching, gaming, video streaming and has done its job perfectly.
I would recommend this to a friend- Pros mentioned:Weight
Light and heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sobloggt to carry with you but has a power of a huge PC
I would recommend this to a friend - Pros mentioned:Speed
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Fast and reliable ......quick to turn on and off
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect computer for first year of college.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really satisfied with the computer and the operations of it.
I would recommend this to a friend - Pros mentioned:Weight
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is alright could of been better I like its light weight
I would recommend this to a friend - Pros mentioned:Ease of use
Surface is light and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for any age to us. It's level of use is easy.
I would recommend this to a friend