Customer Ratings & Reviews
- Model:
- LQN-00024
- |
- SKU:
- 6298025
Customer reviews
Rating 4.7 out of 5 stars with 1067 reviews
(1,067 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. No issues so far., a little pricey but good laptop
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traded my MacBook in for this. Needed a new laptop to work from home and the apple interface was too difficult. I've been super pleased with this laptop. My only issue is the material on the keyboard. My hands sweat so the kind of cloth material got a bit messy. Most ppl won't have that issue tho
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good computer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, fast and easy to computer to use and operate.
This review is from Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed with this laptop not only is it really great for my schooling you can play great games on here and draw masterpieces! My boyfriend is a graphic designer and loves to draw on this laptop! Best purchase I’ve made!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kenzie,
Thanks for leaving a review! We're ecstatic to hear you and your boyfriend are enjoying all the artistic possibilities of Surface Laptop 2! We always love to hear how the community is using their Surface to create. We hope you both continue to enjoy!
Cheers,
Heather
Surface Customer Care
Rated 5 out of 5 stars
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with this laptop. I was trying to decide between this and the macbook, I am very happy that I chose this one. The look and feel are very good and it operates great. I would definitely recommend this to anyone.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Danny!
Welcome to the Surface family! We're happy to hear we were able to impress you with the Surface Laptop 2. We designed that device to be powerful, stylish, and portable all in an effort to empower our users to do more, and we're glad to hear it was a success with you.
Cheers,
Jonny
Surface Customer Care
Rated 5 out of 5 stars
Daughters Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted a new laptop for her pictures and photography. She had to keep to a budget as she works part time. She loves this, her photos are turning out great, she is able to work on them anywhere and they are fantastic
I would recommend this to a friendRated 5 out of 5 stars
Versitile and powerful computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer because my wife went back to school to get her masters. Has great power. Love the functuality. Only wish I had gotten the book so that she could fold it back and be able fk wite her notes on the laptop.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good..love a lot..easy to use. Easy to carry around
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, sharp and good performance as well. Looks elegant
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently retired and needed a laptop for business and personal use. I wanted to hit the ground running with a computer and programs that I was familiar with at work. The Microsoft Surface was the perfect selection!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my girlfriend who is a big Apple person. She couldn’t use a Mac for her quick book program. She was skeptical at first, but she absolutely loves it. Highly recommend this computer!
This review is from Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought MacBook Pro and Surface 2. Which one did we keep and which one did we return. Personal preference: We returned the MacBook Pro. We love the Surface 2. Will probably buy the Surface 3 soon.
This review is from Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Excellent features at a Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicely compact with unmatched performance and speed.
This review is from Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Love this totally..!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my office use and i have been using it day in day out without any issue. The display is daf the response time is great and it amazes everyone around tou with its unique style.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Best PC on the market!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Apple user since the early 2000s. I had to get a windows computer because the running windows on Mac I really don’t like it. I researched for a couple of weeks. Everything about this computer I love.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
This computer is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I helped my boyfriend with this purchase, and as a long-time Apple user I think might make the switch to a Surface Laptop. Love it! It's easy to use and I love the touch screen. And the burgundy color is gorgeous:)
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a surface tablet that died after a few years. I never used it without the keyboard. I bought the laptop version and don't regret it. Same great quality with a bigger screen and keyboard
This review is from Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When windows came out with the disaster that was 7 I switched to MAC and when my MAC starting have issues I cautiously bought the surface laptop while it was on sale. So far I have no regrets.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rich,
We're delighted to hear you decided to go with Surface Laptop 2! To help make the switch to a new operating system a little bit easier, we have a great resource here: https://aka.ms/AA4r435. Glad to have you apart of the Surface family!
Cheers,
Heather
Surface Customer Care
Rated 5 out of 5 stars
I love it!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I bought this I had the Microsoft surface 3 which was running slow and needed a lot updates all the time. But ever since I got the laptop version of surface, everything has been great!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product from doing careful deliberation. I had to search for “best laptops” in the internet. This was also recommended by a service rep when during a chat at best buy. Im glad I bought it.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're flattered that after careful research, you decided to give Surface Laptop 2 a try! We're delighted to hear that this has been a great fit for you so far! If you're looking for ways to discover more about your device, try the Surface App: https://www.microsoft.com/en-us/p/surface/9wzdncrfjb8p?rtc=1&activetab=pivot:overviewtab.
We hope you enjoy getting to know Surface Laptop 2!
Cheers,
Jessica
Surface Customer Care










