Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,067 reviews
  • Rated 5 out of 5 stars

    light years ahead

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface Laptop is one of the finest well made and dependable laptop I ever owned. The solid state drive and 8 GB memory make this a super fast macine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is zippy fast to start up and feels solid. I’ve had issues with Windows laptops in past, but this one feels solid and very responsive. Definitely a quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows laptop without all tge bloat.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the laptops I looked at get loaded up with junk software and slows down the performance. Only negative I have is it should come loaded with Windows 10 Pro instead of Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An elegant and powerful device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the first minute it was available for pre-order and I fell in love the moment I first laid eyes on it. It just looks so elegant. It was also so fast and the performance is impressive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Trish,

      Thanks for raving about Surface Laptop 2 to the community! We're delighted to hear about your excitement about your new device. We're very proud to provide our customers with exceptional performance, wrapped in a brilliantly sleek design. We hope you continue to enjoy all that Surface Laptop 2 has to offer.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    great value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially going to choose macbook air but decided to go with surface due to features, built quality and bestbuy sale. It's a great laptop for the money and I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional computer with the fun extra's.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is excellent. Love the color as well as the soft keyboard surround. From what I was using this is a huge upgrade. Back lit keyboard , weight being light/portable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES her laptop. One of her friends gave up his MacBook to buy one of these after they worked on a project together and he saw all this one can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and sleek and super fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth for every dollar spent on it. Never had any issues with it and I love using this laptop. Great performance and I would say by far the best laptop in Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Computer!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for school. Love it! This is my second Surface laptop (I got the original Surface Book when they came out) and I swear by these computers. Have never had issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over a year of use, still going strong.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last year for college and i have ended up using it for so much more. It has handled my online gaming and modding (Skyrim & The Sims) with medium graphics. Overall it’s been a great laptop but I am looking forward to upgrading to a gaming pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this for nursing school. Had it a few years and everything still functions and works great. Would deff recommend this over and over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves the computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good computer so far.my daughter uses the computer for her college classes and to watch movies on. She loves the unlock when opening the screen using her face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Laptop for the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it about 10 hours a day at college. love how I can have 6-8 tabs open at the same time. Best graduation gift I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it’s definetly worthwhile. Compared to the apple equivalent this is hands down more contemporary visually. For my use this works more fluidly with my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it fo school and I am amaze with the quality and how I can type and use the touch screen. I’m in love with this product and can’t wait to get its accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use! I love being personalizing it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface has been so easy to get used to. I love how light weight it is, it makes it super easy to have with me during school. I also enjoy its super sleek look!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new surface laptop!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a big change from Mac to surface and is the best decision I have ever done. I used this laptop for school and work and every amaze me how well works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Apple and I love my surface! Granted I don’t use it a lot since I’m not in school anymore but still love the way it feels and looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use and fast computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. I really like the feel of the keyboard. The facial recognition makes it easy to unlock . I thought I would miss my 17" computer screen, but I don't.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Doug,

      Thanks for the great review! We agree that Windows Hello adds a great time saving factor for signing in, as well as a nifty security enhancement. We’re glad your Surface Laptop 2 is hitting all your marks.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of buying a Microsoft laptop, as I usually buy Mac books. However, I’m glad I went with this laptop! It runs smooth and haven’t had any issues.

    I would recommend this to a friend