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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,067 reviews
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a co-worker. great screen, nice keyboard. It works with the Surface dock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs on the field, one of the best investment I've ever done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking laptop. Cobalt blue looks really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a powerful laptop with a small footprint. I'm very happy with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a surface pro and bought this for my wife and she absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend to those who are involved with thin laptops. Would be very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like how the laptop is light and very sturdy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the Microsoft laptop for a few weeks but so far I really like all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Best one I’ve ever used. Use it for music and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. Works excellent for online teaching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    livina agile exclente camera and sound, interacti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, all very well except the charger file that was broken, I did not receive technical assistance and I had to buy another one through an importer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Laura,

      Thanks for taking the time to reach out. We’re sorry to hear you had some difficulties with your initial charger and did not receive the proper technical assistance. If you can, please reach out to our support team with any additional information you have so that we can further assist you. You can contact them here: https://support.microsoft.com/en-us/contactus/.

      It is always our goal to help the community any way we can. We sincerely hope you continue to enjoy your Surface Laptop 2.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a freshman in college and this laptop is perfect for all her classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer as I returned to school to get my Ph.D. Has been a great buy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Wish I waited a few months for the next generation with the USB C.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the specs look good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs as advertised. Some say it needs more memory but not for my purposes. Internet browsing is lightening fast and connectivity is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our son who is an engineering student, it does everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended To Us by a friend for my son's college and he really enjoys it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loves this computer! She loves the fact that is a touch screen the most!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great light device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combination of a small amount of memory with an SSD makes this thing fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Microsoft Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Laptop. It is powerful and does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and its usability. Haven't stopped using the computer since purchase.

    I would recommend this to a friend