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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,067 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Wish I waited a few months for the next generation with the USB C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve ever purchased and it has outperformed in every aspect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for reasonable price. No complaints and it has a very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and for students! Does everything that I need it to do and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is really enjoying working with this tablet connected to a wacom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally a Mac guy, but needed to use a PC for work, originally purchased an HP, but it was too bulky so I was pointed to this one. It is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The Surface 2 meets all my needs. Slim and easy to transport!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. I have it hooked up to an external monitor and it works great. Snappy little thing. Does every thing I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and elegant machine. Fast and very nice material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this laptop, and I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for a college genius

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my genius and he loves it. Virus protection is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop and and would never buy anything else except for a Surface 3!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and expected as advertised. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thin and light for business needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a small business startup and it hasn't failed to disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Learning curve because new laptop and new software but we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Surface Pro Laptop. Does everything I need. The whole family uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Perfect Contdition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. Like new - perfect condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Mac guy, but had to get this for work. Very impressed with this hardware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your Surface experience. We're happy Surface Laptop 2 has impressed you so far with its impressive performance. If you're interested, we have some great tips to help you navigate Windows 10 on your Surface device. Check them out here: https://support.microsoft.com/en-us/help/4023435.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second and I’ll never change as long as quality continues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a little more over a month and it has been great.

    I would recommend this to a friend