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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Laptop 2's lightweight design and ease of use, praising its comfortable keyboard and excellent battery life. However, some customers expressed concerns about the limited number of USB ports and the relatively high price point. A few users also mentioned issues with heat generation and the power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,067 reviews
  • Rated 5 out of 5 stars

    Nice PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Mac guy, but had to get this for work. Very impressed with this hardware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your Surface experience. We're happy Surface Laptop 2 has impressed you so far with its impressive performance. If you're interested, we have some great tips to help you navigate Windows 10 on your Surface device. Check them out here: https://support.microsoft.com/en-us/help/4023435.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and quality of this laptop. It's a good option for work but you can get a better deal now days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college kids

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our son in college. He really liked it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for personal use and it fits my need for day to day usage although I would prefer 512GB SSD. Overall good laptop for regular usage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your Surface experience with the community. We're glad to hear you're loving all the Surface Laptop 2 has to offer for all your day-to-day tasks. If you're interested, we have some great tips for utilizing external storage on your Surface device. Check out our tips here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an instructor for online classes, and this computer is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great for travel. As a student I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect investment ! I don’t regret it, more than what I expected !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the laptop, can work on her school work more efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent for high school assignments and classwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son starting college. It fits all of his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to use, quick turn on. Fast shutdown, no waiting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface laptops rock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very skeptical about laptops but this one is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade our home laptop and this has more than fit the bill.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Daniel,

      Thanks for leaving a review! We're delighted you decided to upgrade from your previous device to Surface Laptop 2! If you haven't already, we highly recommend downloading the Surface App to help you get more acquainted with your new Surface. You can find the Surface App using this link here: https://aka.ms/AA4rbrj.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Powerful sleek machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop Switching from a Mac. Really glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and up to date product with good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my surface pro 3 to the surface laptop 2 and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! The power cord is most impressive how it locks in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Surface

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep buying them because they work. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternate of MacBook those who don't like Apple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is very good and tempting to use. The keys are little hard, apart from than everything is really fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the light design and slick look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of wish it doubled as a tablet but otherwise a great device.

    I would recommend this to a friend