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Customer Ratings & Reviews

Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Burgundy-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 452 reviews

96%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 21 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 70 Reviews mentioning:
ease of use
  • Rating: 5 out of 5 stars

    Light and easy to use

    Posted
    Jules
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like the weight of the laptop and the options on the colors. It is easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    easy, simple to use

    Posted
    Katigrn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's easy to use for both business or home use. I enjoy using it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    light weight easy to use

    Posted
    Looo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    surface laptop is very easy to use. the SSd processor seems very fast. the picture is very colorfuul & crisp

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it. Easy to use.

    Posted
    Spider
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was leary of buying this laptop, but my son had the same and he loved it. It's lightweight and user friendly.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We’re thrilled you decided to give Surface Laptop 2 a chance! For some quick tips on using Surface and Windows, check out this link here: https://support.microsoft.com/en-us/help/4023435. We’re excited to have you in the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great laptop for price

    Posted
    Solsatterfield
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love it. Extremely lightweight and easy to use. Very intuitive and user friendly

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for a beginner

    Posted
    Jcthe7
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Is easy to use, very fast, has a lot of room for photos and videos great purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Light weight

    Posted
    Golo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great computer very fast looks great easy to use light weight

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    Shelank
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the ease in the set up and the applications that are already installed

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Laptop it could be better

    Posted
    Ritler59
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Let's see....The Good....Very Fast, Very Light, Amazing Sound, Great Battery Life.........The Bad....Pricey, Not enough Ports, No SD Card slot, Impossible to Upgrade.....The Shortcomings, this can be a real killer if simple addons can be had, it misses the mark in items that will not compromise performance, weight and simple fundamental toys

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great easy to use and fast computer.

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fast and easy to use. I really like the feel of the keyboard. The facial recognition makes it easy to unlock . I thought I would miss my 17" computer screen, but I don't.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Doug,

      Thanks for the great review! We agree that Windows Hello adds a great time saving factor for signing in, as well as a nifty security enhancement. We’re glad your Surface Laptop 2 is hitting all your marks.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Amazing computer

    Posted
    KJmiller
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had a lot of different laptops from most brands and this is by far the easiest to use and best quality notebook style laptop I've owned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lightweight and Convenient

    Posted
    MaryJo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sleek and easy to use computer, good for on the go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Office computer

    Posted
    Kase
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This computer is great for all of our office work and is super user friendly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for school

    Posted
    Slim2019
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great all around laptop fast and has lots of features to help you with making school work a lot easier

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very fast laptop

    Posted
    jsci
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the size makes it very easy to use and the weight is perfect for work

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    User friendly laptop

    Posted
    Jeeperman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So far we have enjoyed every part of this laptop. The key board is easy to use. Good display and the touch screen works well. Long battery life.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great feel easy to use.

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Fantastic keyboard and the best touch pad I've ever used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft Surface Laptop

    Posted
    Heisn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Laptop is good for typing on word, light, easy to use the internet with a touch screen, password protection, has Siri function, and good sped functions.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my new laptop

    Posted
    Jogirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop is perfect for all my simple computer needs, plus it's sleek and looks good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great equipment

    Posted
    Yusuf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to use and very stylish on the outside. Simply awesome

    I would recommend this to a friend