Main Content

Customer Ratings & Reviews

Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Burgundy-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 491 reviews

96%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 22 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
gaming
  • Rating: 4 out of 5 stars

    Haven’t used much yet

    Posted
    TaraR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Generally is great so far. Boot up is extremely fast, which is awesome. Transfer of files from external hard drive to OneDrive is a bit slow. Also, streaming doesn't sync up properly with my Bose wireless headphones (only plays out of one ear). Screen looks great and it's light, portable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compare to Mac Book Air not pro

    Posted
    Mehmet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Microsoft created an almost perfect clamshell computer. After purchasing both a MacBook Pro and Microsoft Surface Laptop 2, I decided to keep Surface for my personal use. Here are some things you should consider; Pros -Much better pricing -Fantastic looking and responsive touchscreen -Best keyboard in the entire market ( mind you I have an X1 carbon as a work laptop) - Snappy and responsive processor and enough ram to multitask. -oldschool MacBook type magnet charger -incredibly lightweight and beautiful design Cons - integrated graphics card is not beefy for gaming - no thunderbolt io After all do not compare this to MacBook Pro if you are looking to get a computer for video editing or such heavy workload but instead compare to Mac book air. It's definitely a winner even though I own an I phone and Apple integration could have been much more fluid.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing your honest in-depth review of Surface Laptop 2. Your feedback is important to us, and we'll be sure to send your thoughts up to our team. We're glad you called out some of your favorite features such as the beautifully crafted design, as well as powerful processing speeds of Surface Laptop 2. We hope you continue to discover all there is to love!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Beautiful and Flawless

    Posted
    Audi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Absolutely beautiful and stunning in matte black. Scratches easily, unfortunately, but there are covers, wraps, and cases available to help avoid that. The experience on this laptop is so smooth. I can from a Lenovo Y50 gaming computer which was heavy, but also a powerhouse. The Microsoft Surface is so powerful with such a light weight and it boots up do quick. The only the downside is you can't upgrade the components and it doesn't charge through USB-C. Regardless, I don't need that, but it would be nice to have it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Windows Alternative to Macbook Air

    Posted
    Christian
    • My Best Buy® Elite Plus Member

    If you want a laptop like the Macbook Air, but prefer Windows OS then this is for you. The Surface Laptop 2 has the same premium build quality and long battery life that the Air offers. It's thin, it's light, has an excellent display and lack of ports, all to similar to the Air. So who is this laptop for? It's for anyone looking for a lightweight computer with a beautifully sleek design with productivity in mind. This would be a great device for a student or anyone looking a general media consuming device. This laptop does not suit anyone looking to play graphic-intensive games as it does not have a dedicated graphics card. What's good about it? Overall design and build quality of the laptop is second to none (for Windows) 13.5" display with great quality and touch capability Comfortable alcantara material on keyboard Keyboard has nice travel with minimal flex Speakers are surprisingly decent for size of laptop Quad-core 8th gen Intel processors Long battery life Charger has a USB port built into it No fan noise What'sn't so good about it? Only one USB port, no thunderbolt port SSD isn't as fast as other competitors Now for my needs, this was a great pick up. I got it during the Black Friday pricing which was $999 but of course you can get better specs/power on other laptops but for the portability and premium feel, I don't think you can beat this at $999.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for choosing to give Surface Laptop 2 a try! We're delighted to hear that you're loving everything it has to offer including its brilliant display, sleek and lightweight design, as well as ability to help you accomplish every-day-tasks with ease. We appreciate you sharing in such great detail all there is to love about Surface Laptop 2! If you're looking to expand the amount of ports on your device, a number of our customers have mentioned that the Surface Dock has been a great addition to their experience. Check it out here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

      Kindly,

      Jessica
      Surface Customer Care Microsoft