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Customer Ratings & Reviews

Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Burgundy-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 453 reviews

96%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 21 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 48 Reviews mentioning:
keyboard
  • Rating: 5 out of 5 stars

    Love everything about my laptop

    Posted
    olorenzojv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the design, texture of keyboard and the features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good System

    Posted
    Manpreet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    GOOD STUFF Sleek, well-made design Comfortable keyboard and excellent trackpad Bright, pixel-dense touchscreen Snappy performance and quiet fans BAD STUFF No USB-C ports No SD card slot Just one USB-A port Just average battery life Alcantra keyboard stains

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great speed

    Posted
    SPatel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very fast, great backlight keyboard, very good looking, light weight, slim and attractive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great feel easy to use.

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Fantastic keyboard and the best touch pad I've ever used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great keyboard

    Posted
    bryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    No complaints about this slim laptop. In love with keyboard and mouse pad. Materials are top notch on this laptop, you feel the quality as soon you touch/ open the laptop. Good job Microsoft! Cons: needs Type c outlet/charger

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    zarka
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Extremely fast and great keyboard. love the color!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Computer

    Posted
    Hanusisw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This computer has met all of my needs and runs super fast and super smooth. I love the texture of the keyboard and the quality of the touch screen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I paired it with surface dock

    Posted
    Slake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am enjoying my surface very much. With the lightness you can carry it virtually anywhere and the interface with Dock and a larger screen and keyboard it's also great doubling as a desktop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent PC

    Posted
    LesD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This laptop performs as expected or better and is a very solid yet comfortable system. I use a blue tooth mouse because I like that better but the keyboard is great and the tactile feel is excellent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this laptop

    Posted
    Luvnantiques
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Light weight, Back kit keyboard, touch screen! Love it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    Franhen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great laptop, great quality and keyboard is great. Love using this laptop, the touch screen functionality is great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best laptop on the mkt if no need for USB-C

    Posted
    MMMM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Sleek design, Great screen, Battery life, Keyboard Bad: No USB-C The only drawback of this laptop is that it does not have USB-C. But do not think it is a huge drawback in 2018/2019.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Labtop for Buisness

    Posted
    BillG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This labtop is great! Runs fast and is sleek and light. Love the keyboard that by the way is the same material used on a Lamborghini dash board.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy to carry and simplistic design

    Posted
    Aldotsk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very nice design, easy to carry for power cord as well as the color burgundy fits very well with the Logitech mouse that I bought. The keyboards typing reaction feels soft and has great feedback. Speed performance is also fast too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Business Laptop

    Posted
    RacingReverand
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great laptop, Coming from an Apple product this item is the closest to the vaunted Apple trackpad. Keyboard has perfect travel and the quality is close. Nice product for the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far, So Good

    Posted
    sdhrva
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched several laptops but kept going back to the Surface 2. I'm glad that I did. Power machine with a comfortable keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop!

    Posted
    Gear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the ease of opening the laptop, ease of startup, met my basic needs for email and internet, sure it is capable of mich more. I love the fact that the keyboard does not feel cheap and I love the touchscreen. Works so much better than an older model I had years ago.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Swift and Simple

    Posted
    MarthaM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very swift laptop, absolutely perfect for your average college student. Has all the necessities you required and extremely lightweight. The keyboards are the best because they make little noise.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cool

    Posted
    ozzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This surface laptop is amazing : fast, battery excellent, I can feel the keyboard, backlight interesting for night work. very light I can go with everywhere. I love it...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Goodcomputer for a good price

    Posted
    Maverick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had bought this computer during the black Friday sale, the specs were great for the price I paid, works fine with no problem, login is so easy and quick with the face recognition software, bought the black color and whoever saw it with me always liked the looks part of it, as mentioned so many times in many reviews, it should have come with the thunderbolt port, but I don't have much use for it so I don't miss it. Battery life is good, I get good 10 hours on one charge with screen brightness set to 75%, where I do casual browsing, some work related and watch movies, it charges almost in 2-3 hours, the charger is well made and light, The typing is fine with the keyboard, but the touch pad is not as good compared to the Apple touch pad with regards to multi finger gestures, it does the job, but, there is room for improvement. I own the Apple mac air 2018, when compare between the surface laptop and the 2018 mac air, the surface has better battery life and the sound quality is excellent.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to share your Surface experience with the community. It's great to hear you're making the most of Windows Hello facial recognition. This awesome feature makes signing in faster, easier, and more secure than ever before! We're glad you're enjoying the impressive battery life, and powerful specs of Surface Laptop 2. We appreciate your honest feedback, and we hope you continue to love all Surface Laptop 2 has to offer.

      Kindly,

      Jessica
      Surface Customer Care Microsoft