Customers praise the Surface Laptop 2 for its lightweight and portable design, excellent performance, and ease of use. Many appreciate its sleek aesthetics and powerful capabilities, finding it a great balance of portability and functionality. The ample RAM and long battery life are also frequently highlighted as positive aspects. While some comments mention the size as ideal for travel, there were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
Rated 4 out of 5 stars
Great Machine, but poor Choice of OS Version
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is great. With the amount of storage, ram, and the processor it is hard to be beat.
With that said MS leave off the professional version of the software was simply cutting a corner at the expense of their target customer.
9 times out of 10 this is going to be purchased for an enterprise user that will need W10 Pro, and the org will either burn an Open licenese or have to purchase a license from the store. Really crappy of them doing this.
If you do not need Pro then this is the state of the art at the moment
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
We appreciate you sharing your honest feedback on Surface Laptop 2. We'd like to take an opportunity to chime in regarding our Windows Operating System. Although it is always an option to upgrade to Windows 10 Pro, the previous model of Surface Laptop came equipped with Windows 10 in S Mode. We listened to our customers, and with our newest model, made sure that we incorporated Windows 10 Home Edition. Of course if you wish, it is always an option for you to easily switch to Windows 10 Pro for a fee.
We hope you continue to love the powerful performance, and sleek design of Surface Laptop 2.
Kind regards,
Jessica Surface Customer Care
Pros mentioned:
Ease of use, Weight
Rated 4 out of 5 stars
Great laptop for traveling
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and easy to use. Very light. This is a great laptop fro traveling.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
I think the Laptop2 is great.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think the Laptop2 is great It is fast, it is responsive to my work. I bought the office 365, but have not even started to use it. So, I'm really happy with the function of it.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
SLEEK LIKE APPLE, BUT WAY BETTER CUZ ITS MICROSOFT
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My 4th Surface in 8 years... this surface laptop is so much nicer and really feels like a laptop as opposed to the traditional surface Pro model. looking forward to breaking this in!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're very pleased to hear from a long-time Surface fan like yourself. Thanks for sharing with the community about how you're loving the beautiful design of Surface Laptop 2 in combination with impressive power! We're delighted to have you apart of our Surface family.
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Weight
Rated 5 out of 5 stars
Smooth
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop, it is streamline, lightweight and functions exactly the way it says it will
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best Surface Yet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The fact that they offered a SSD, was what drew me back to the surface. I am a power finance user and thus far very impressed with the speed and functionality.
I would recommend this to a friend
Rated 4 out of 5 stars
really nice laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
really a nice surprise. The build quality and size are really great. not sure I love the alcantara soft surround of the keyboard but it does feel nice. I hope it wears decently. otherwise it feels really really great overall.