Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,104.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop 3's lightweight design, ease of use, and keyboard quality. Many appreciate its portability and sleek aesthetics, while some find the battery life to be a positive feature. However, concerns exist regarding the price point, potential overheating issues, and a limited number of USB ports. A few users also noted that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,516 reviews
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast beautiful computer.. High screen to body ratio.. and great High quality screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a surface pro 7 and wanted an extra computer with all of the remote work I've been doing this year. The Surface laptop is one of the nicest, if not the nicest, laptops I've owned. Very user friendly. Both devices (pro 7 and the Surface Laptop) sync up to one another so I can seamlessly go between devices and continue working if I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super light and fast. And I bought it on a good sale. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    incredible speed! lighweight

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boot up and operating speed great, lightweight with a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I love, love, love this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so convenient, and portable, and fast! Seriously a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Light weight and easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight and easy to use. Sounds great and has great functions

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Everything I Wanted

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best keyboard on a laptop, period. The 16:10 screen is great for productivity work and writing (I'm a college student, so I'm very familiar with that workload) and it's bright, sharp, and colorful. The alcantara keyboard deck isn't for everyone, but I love it for long typing sessions. If you can grab one of these Open-Box, do it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great partner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, speed and ease of use. Perfect for always on the go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sara,

      It's great to hear that Surface Laptop 3 fits your needs for working on the go. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptop I have ever owned, It is a bit on pricy side compared to other brands, totally worth it. I was looking for a laptop with great speakers, this one is loud and excellent sound quality. Very slim and sleek. Faceunlock is awesome And you can charge using USB C charger or Surface charger.. I would highly recommend this laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us and recommend the Surface Laptop 3. We are thrilled that you are loving this laptop and all of its features.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect pc for all uses

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pc laptop a little on the pricy side but a Well made pc . I just wish it was on sale .

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Mac User Wwitched to Surface!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a MacBook for years I decided to switch back to Windows. I was nervous but everything synced like a charm. Also, I can still easily access all of my apple stuff thru itunes.com. Windows Surface is so easy to use and I love the touch screen. The camera is excellent and the screen is high-def. The softness of the keyboard feels luxurious!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Surface Laptop 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, screen\display very clear, light\portable

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop that is well built and is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Our Favorite Laptop to Deploy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We probably have 20 or more of these laptops with docking stations, 2 monitors, and full keyboard/mouse setup for users at home and in the office. Our only complaint about these is you have to open it to power it on when on the docking station, but other than that... we love them. Our users do too, touch screen, and all the tools they need to do their jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good value, loud fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and lightweight for the price. Only complaint is the fan is a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this thing.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient. Excellent battery life. Light. Portable. Best Buy (pun intended)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set and use. Light weight, great touch screen and nice a fast load times.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Simple sleek laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and easy to use, and the best part is that it looks stylist as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great performance, ultra light and good looking!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest I have ever had! Ultra slim, very high speed processor, good sound

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Powerful. Light. Fast. Great buy.

    I would recommend this to a friend